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- Tasks: Deliver top-notch technical support and assist with system upgrades and maintenance.
- Company: Join a diverse team at TAIT, a leader in engineering solutions.
- Benefits: Gain hands-on experience, competitive pay, and opportunities for growth.
- Why this job: Combine engineering skills with customer interaction in a dynamic environment.
- Qualifications: Degree in engineering or relevant experience; PLC programming knowledge is a plus.
- Other info: Embrace a culture of diversity and inclusion while working on exciting projects.
The predicted salary is between 35000 - 45000 £ per year.
As part of the Support team, you will play a key role in delivering high-quality technical support to customers, assisting during breakdowns and responding to general enquiries. The role also involves carrying out system upgrades, modifications, inspections, and maintenance, including some basic mechanical work. This is a varied position combining hands‑on engineering, customer interaction, and project involvement.
Key Responsibilities
- Log all work and enquiries on the Helpdesk system, ensuring records are accurate and up to date.
- Respond promptly and professionally to customer enquiries and technical issues.
- Prepare equipment for site installation and maintenance activities.
- Assist with specifying and planning works, including basic electrical design.
- Compile detailed customer reports following site visits and project work.
- Carry out system inspections, maintenance, testing, and basic mechanical maintenance.
- Support control system commissioning activities.
- Manage smaller projects and tasks through to completion.
- Collaborate with internal teams to ensure smooth and efficient operations.
- Work proactively, taking initiative with minimal supervision.
- Deliver work to defined deadlines while adhering to budget constraints.
- Liaise directly with customers and clients, ensuring excellent service and satisfaction.
- Support business development activities where appropriate.
- Resolve issues professionally with colleagues and stakeholders.
- Ensure full compliance with health and safety policies.
Skills & Experience
- Degree in a relevant engineering discipline or equivalent vocational experience.
- Experience with PLC programming.
- Strong understanding of control theory, electrical systems, and safety practices.
- Knowledge of mechanical systems and basic mechanical maintenance.
- Proven system fault-finding and problem-solving skills.
- Experience working both independently and as part of a team.
- Project management experience.
- Experience conducting site inspections.
- Confident working directly with clients and stakeholders.
- Proficient in Microsoft Windows and Office applications.
- Excellent communication, organisation, and time management skills.
- High attention to detail and strong manual dexterity.
- Knowledge or interest in electronics and theatre systems (desirable).
- Curious mindset with a desire to learn and improve.
- Willingness to travel as required.
TAIT is an equal opportunity employer fully committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected characteristic as outlined by international, national, state, or local laws.
Controls Engineer NEW in Pontefract employer: TAIT
Contact Detail:
TAIT Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Controls Engineer NEW in Pontefract
✨Tip Number 1
Get your hands dirty! If you can, try to gain some practical experience related to controls engineering. Whether it's through internships, volunteering, or even personal projects, showing that you can apply your skills in real-world situations will make you stand out.
✨Tip Number 2
Network like a pro! Reach out to professionals in the industry through LinkedIn or local meetups. Engaging with others can lead to job opportunities and insider tips that you won’t find on job boards.
✨Tip Number 3
Prepare for interviews by practising common technical questions and scenarios. Think about how you would handle customer interactions and project management challenges. The more prepared you are, the more confident you'll feel!
✨Tip Number 4
Don’t forget to apply through our website! We’re always looking for passionate individuals who want to make a difference. Plus, it’s a great way to show your enthusiasm for joining our team!
We think you need these skills to ace Controls Engineer NEW in Pontefract
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that match the job description. We want to see how your background in engineering, PLC programming, and customer interaction makes you a great fit for the Controls Engineer role.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're excited about the position and how your skills align with our needs. We love seeing genuine enthusiasm and a bit of personality!
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled technical issues or managed projects in the past. We’re looking for candidates who can think on their feet and resolve challenges effectively.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at TAIT
✨Know Your Technical Stuff
Make sure you brush up on your PLC programming and control theory. Be ready to discuss specific projects you've worked on, especially those involving system upgrades or fault-finding. This will show that you have the hands-on experience they’re looking for.
✨Show Off Your Customer Skills
Since this role involves a lot of customer interaction, think of examples where you've provided excellent support or resolved issues effectively. Highlight your communication skills and how you handle enquiries professionally.
✨Be Prepared for Practical Questions
Expect some scenario-based questions that test your problem-solving abilities. They might ask how you'd approach a breakdown or a maintenance task. Think through your process and be ready to explain your reasoning clearly.
✨Demonstrate Your Team Spirit
This position requires collaboration with internal teams, so be prepared to discuss how you work well in a team setting. Share experiences where you’ve successfully managed projects or tasks with others, showcasing your organisational skills and initiative.