At a Glance
- Tasks: Join a dynamic team to troubleshoot and enhance automation systems for exciting entertainment projects.
- Company: TAIT, a leader in the entertainment technology industry with a collaborative culture.
- Benefits: Competitive salary, health cashback plan, pension scheme, and generous annual leave.
- Other info: Flexible working environment with opportunities for personal development and career growth.
- Why this job: Be part of thrilling projects in London while building strong client relationships.
- Qualifications: Experience in automation deployment and troubleshooting, with strong analytical and communication skills.
The predicted salary is between 40000 - 50000 £ per year.
The Automation Engineer is part of a high-performing team with a blended mechanical and controls skillset, serving as part of a rapid response unit to efficiently troubleshoot client issues, enhance service quality, and build and maintain local client relationships in the London area.
This role will focus on being part of the London On-Call support team, assisting with day-to-day client needs through service visits, support ticket resolution and routine maintenance visits. Additionally, the Automation Engineer will collaborate with the wider TAIT group outside of London to aid the support of upgrades and installations of new and legacy London projects.
Job Responsibilities- Consistently cover London On-Call rotations, acting as the primary point of contact during scheduled shifts.
- Build and maintain strong relationships with London-based clients, ensuring high levels of satisfaction and trust.
- Provide effective remote support when required to resolve client issues efficiently.
- Take ownership of and action on tickets raised by London-based clients in a timely manner.
- Be able to mobilize to sites within London’s West End within 90 minutes of support escalations to deliver required on-site support.
- Be ‘On-Call’ for a minimum of 120 days of the year.
- Support the fit-up, handover and ongoing support phases of West End touring projects based in London, with the goal of providing continuity and quality service throughout the client’s show run.
- Collaborate closely with the Wakefield Integration Team to ensure a smooth handover of projects, transitioning support responsibility to the London team.
- Conduct site commissioning for permanent install projects within London, to maintain and expand knowledge of TAIT’s evolving system architecture and automation technologies.
- Collaborate with cross-functional teams and other TAIT departments to support project delivery, share knowledge, and contribute to the continuous improvement of TAIT standards.
- Actively participate in training, knowledge-sharing, and personal development to stay current with TAIT systems and best practices.
- Contribute to internal documentation, lessons learned, and feedback loops to improve departmental processes and future project outcomes.
- Perform assigned duties according to the policies and expectations prescribed by the company.
To perform the essential responsibilities, individuals must have the following level of education and experience, or equivalent combination. Additionally, the following certifications, knowledge, skills, or physical requirements are necessary for the position:
- Significant experience in the entertainment industry working in an automation deployment and troubleshooting role.
- Strong analytical skills with the ability to troubleshoot advanced automation systems.
- Exceptional communication skills, in writing and verbally, to articulate complex problems and solutions.
- Collaborative and inspirational, with a history of building strong relationships across diverse cross-functional teams.
- Professional aptitude in dealing with client politics and ensuring TAIT advocacy at all times.
- Comfortable working in a fast-paced, ambiguous environment, embracing failure as a learning opportunity.
- Impeccable judgement and integrity, with the ability to make key decisions quickly.
Online and accessible during core working hours of 8:00 – 17:00 outside of on-call shifts. Available to assist with project escalations out of hours to resolve urgent issues from London clients. Travel into London on a regular basis to attend site. Willing and able to travel to all TAIT office locations. Attend home office of Kings Cross at least twice a week.
Work Conditions of the role are:- On call rota
- Night work
- Competitive pension scheme with employer contributions
- Life assurance (4x salary)
- Medicash health cashback plan (covering dental, optical, and more)
- Employee Assistance Program (EAP) with 24/7 support
- Cycle to Work scheme
- Income protection / critical illness cover
- Optional private medical insurance (role/level dependent)
- Paid annual leave starting at 22 days, increasing with service
- UK bank holidays
Automation Engineer II - Permanent Installation in London employer: TAIT
TAIT is an exceptional employer for Automation Engineers, offering a dynamic work environment in the vibrant London area. With a strong focus on employee growth and development, team members benefit from comprehensive training opportunities and a collaborative culture that encourages innovation and knowledge sharing. Additionally, the competitive benefits package, including a robust pension scheme and health cashback plan, ensures that employees are well-supported both personally and professionally.
StudySmarter Expert Advice🤫
We think this is how you could land Automation Engineer II - Permanent Installation in London
✨Get Involved in Local Automation Meetups
We can’t stress this enough – getting your face out there in the automation and control systems community can really set you apart. Look for local meetups or workshops where you can chat with industry professionals, learn about what’s trending, and even discover hidden job gems. Who knows, you might meet someone from a company like TAIT!
✨Show Off Your Projects
Make sure you have a portfolio of your work ready to roll. Whether it’s academic projects, internships or personal experiments, showcase how you’ve tackled automation challenges. When you apply for the Automation Engineer II - Permanent Installation position at TAIT, linking your portfolio gives your application that extra oomph and demonstrates your practical knowledge.
✨Leverage Your Uni Career Services
If you’re fresh out of uni, don’t forget about your career services! Many universities have established connections with companies in the automation field. They may know when TAIT is looking for fresh talent or even have internships that lead to full-time positions. So, hit them up!
✨Keep an Eye on Industry Certifications
While hunting for roles, consider getting certified in relevant automation technologies. It shows dedication and gives you a leg up in the job market. Plus, many organisations offer job boards or networking events to certified professionals. This might just lead you to that coveted Automation Engineer II - Permanent Installation role at TAIT!
We think you need these skills to ace Automation Engineer II - Permanent Installation in London
Some tips for your application 🫡
Show Off Your Technical Skills:When applying for an automation-control-systems role, it’s crucial to highlight your technical skills. Whether it's your proficiency in programming languages like Python or understanding control systems, make sure your CV showcases these prominently. Don't forget to mention any specific software or tools you're experienced with – that’s music to the ears of hiring managers!
Tailor Your Projects to Automation:If you've worked on any relevant projects, especially those involving automation or control systems, make them stand out in your CV. Use a dedicated section to highlight these projects, explaining your role and the impact of your contributions. This could be the difference between getting noticed and getting overlooked!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine, so tell us why you’re passionate about automation-control-systems! Discuss specific experiences that sparked your interest in this field. Maybe it's a university project or a previous job that truly got you hooked. We love seeing that spark! Make sure to reference how you can contribute to TAIT and its goals.
Quantify Your Achievements:In the world of automation, results matter. When listing your experiences, quantify your achievements wherever possible. Did you improve system efficiency by a percentage? Did you reduce downtime? Putting numbers to your successes not only demonstrates your impact but also lets us see the tangible outcomes of your efforts. It makes your application pop!
How to prepare for a job interview at TAIT
✨Master Your Technical Knowledge
In the automation control systems field, you need to brush up on your technical know-how. Be prepared to talk about specific control systems you’ve worked with, such as PLCs or SCADA systems, and expect technical questions or even hands-on problem-solving scenarios during the interview.
✨Showcase Your Projects
Whether it's freelance projects or your academic work, come ready to showcase your portfolio of automation projects. Bring along any diagrams, code samples, or automation solutions you’ve implemented—these can really set you apart and demonstrate your applied skills to TAIT.
✨Understand Industry Trends
Stay updated on the latest trends in automation technologies and methodologies, like Industry 4.0 or IIoT. We'll want to discuss how these concepts may affect the role and future projects at TAIT, so showing that you're knowledgeable about current and emerging technologies can give you an edge.
✨Commit to Continuous Learning
As this is a full-time role, it's essential to express your eagerness for continuous improvement and learning. Share how you plan to enhance your skills and keep pace with the evolution of automation in the workforce – companies love candidates who are committed to growth and adaptability.
