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- Tasks: Deliver top-notch technical support and assist with system upgrades and maintenance.
- Company: Join a dynamic team focused on engineering excellence and customer satisfaction.
- Benefits: Gain hands-on experience, competitive pay, and opportunities for professional growth.
- Other info: Enjoy a varied role with opportunities to manage projects and collaborate with teams.
- Why this job: Combine engineering skills with customer interaction to make a real difference.
- Qualifications: Basic engineering knowledge and strong communication skills are essential.
The predicted salary is between 35000 - 45000 £ per year.
As part of the Support team, you will play a key role in delivering high-quality technical support to customers, assisting during breakdowns and responding to general enquiries. The role also involves carrying out system upgrades, modifications, inspections, and maintenance, including some basic mechanical work. This is a varied position combining hands‑on engineering, customer interaction, and project involvement.
Key Responsibilities
- Log all work and enquiries on the Helpdesk system, ensuring records are accurate and up to date.
- Respond promptly and professionally to customer enquiries and technical issues.
- Prepare equipment for site installation and maintenance activities.
- Assist with specifying and planning works, including basic electrical design.
- Compile detailed customer reports following site visits and project work.
- Carry out system inspections, maintenance, testing, and basic mechanical maintenance.
- Support control system commissioning activities.
- Manage smaller projects and tasks through to completion.
- Collaborate with internal teams to ensure smooth and efficient operations.
- Work proactively, taking initiative with minimal supervision.
- Deliver work to defined deadlines while adhering to budget constraints.
- Liaise directly with customers and clients, ensuring excellent service and satisfaction.
- Support business development activities where appropriate.
- Resolve issues professionally with colleagues and stakeholders.
- Ensure full compliance with health and safety policies.
Controls Engineer NEW employer: TAIT
Contact Detail:
TAIT Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Controls Engineer NEW
✨Tip Number 1
Network like a pro! Reach out to your connections in the engineering field and let them know you're on the hunt for a Controls Engineer role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your technical knowledge and customer service skills. Be ready to discuss how you've handled breakdowns or technical issues in the past, as well as how you approach customer interactions. Practice makes perfect!
✨Tip Number 3
Showcase your hands-on experience! Whether it's through a portfolio or during interviews, highlight any relevant projects or maintenance work you've done. This will demonstrate your practical skills and ability to manage tasks effectively.
✨Tip Number 4
Don't forget to apply through our website! We love seeing applications directly from candidates who are eager to join our team. Plus, it gives you a chance to stand out and show us why you're the perfect fit for the role.
We think you need these skills to ace Controls Engineer NEW
Some tips for your application 🫡
Show Your Technical Skills: Make sure to highlight your technical skills in your application. We want to see how your experience aligns with the role of a Controls Engineer, so don’t hold back on showcasing your hands-on engineering abilities and any relevant projects you've worked on.
Be Customer-Focused: Since this role involves a lot of customer interaction, it’s important to demonstrate your customer service skills. Share examples of how you’ve successfully resolved customer issues or provided support in previous roles. We love candidates who can communicate effectively!
Detail Your Project Management Experience: We’re looking for someone who can manage smaller projects and tasks. In your application, mention any experience you have in planning and executing projects, even if they were on a smaller scale. This will show us that you can handle the responsibilities of the role.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it’s super easy to do!
How to prepare for a job interview at TAIT
✨Know Your Technical Stuff
Make sure you brush up on your technical knowledge related to controls engineering. Be ready to discuss system upgrades, inspections, and any relevant mechanical work you've done. This will show that you're not just a people person but also technically savvy.
✨Showcase Your Customer Service Skills
Since the role involves a lot of customer interaction, prepare examples of how you've handled customer enquiries or resolved issues in the past. Highlight your ability to communicate clearly and professionally, as this is key to delivering high-quality support.
✨Demonstrate Project Management Experience
Be prepared to talk about any smaller projects you've managed. Discuss how you planned, executed, and completed these tasks while adhering to deadlines and budgets. This will illustrate your ability to handle multiple responsibilities effectively.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, ongoing projects, or how they measure success in this role. This shows your genuine interest in the position and helps you gauge if it's the right fit for you.