At a Glance
- Tasks: Lead quality and compliance to ensure safe, delicious pet food for every dog.
- Company: Join Tails.com, a pioneering dog food subscription service backed by Purina.
- Benefits: Enjoy competitive salary, flexible hours, hybrid work, and generous holiday allowance.
- Other info: Be part of a fast-growing company with opportunities for personal and professional growth.
- Why this job: Make a real impact in the pet food industry while working with a passionate team.
- Qualifications: Experience in quality management and a passion for pet welfare.
The predicted salary is between 40000 - 50000 £ per year.
Changing the world of pet food for good. We’re Tails.com, a dog food subscription company with a big difference. We create truly tailored food for each and every dog we serve. We start by asking people a few simple questions about their dog. Then we use that information to create their dog’s unique Tails.com recipe – so their dog gets exactly the nutrition they need, in the taste they love, delivered to their door every month. It’s clever stuff.
We’ve got bold plans. Having created an entirely new category in pet food, we’re now scaling fast – backed by Purina, one of the world’s largest pet food companies. You’ll join a bunch of smart people working towards the same goals – and a bunch of smart-ish dogs, all working on their own thing. Together, we’ll change the world of pet food for good.
Build our brand
We’re building a brand, fast. We set ambitious goals. We challenge and support each other in equal measure. At the pace we’re moving, we prefer to test ideas and learn quickly rather than spend months building a business case. That means we celebrate when things go right, and we learn when things go wrong.
The role
Our Quality Manager is the guardian of Tails.com’s reputation and consumer safety. This role plays a central role at the intersection of product development, operations, and regulatory compliance. You will ensure that every product leaving the facility is safe, consistent, and delicious.
Key Responsibilities
- Compliance & Standards: Maintain and enforce Nestle Quality Standards and Global Food Safety Initiative (GFSI) standards.
- HACCP Management: Lead the development and regular audit of Hazard Analysis and Critical Control Point (HACCP) plans.
- Supplier Quality: Audit raw material, packaging and other suppliers to ensure the products coming in are compliant with regulatory and internal standards.
- Team Leadership: Supervise the quality team and provide mentorship and training to your team of technicians.
- Continuous Improvement: Analyze data trends to reduce waste, non‑compliance and optimize production processes without sacrificing quality.
What's in it for you?
- Competitive salary, reviewed annually
- Flexible core hours, giving you true work life balance
- Hybrid role to ensure this role works for you
- 25 days of holiday (excluding bank holidays) which increases over time to a max of 27 days
- 9/10 day working week to enhance your wellbeing without a reduction in pay and leave allowance
- Optional 5 days unpaid leave and 1 paid volunteer day each year
- When you need a change of scenery, you can work from abroad 2 weeks every 6 months
- Health insurance for you, paid by Tails.com
- Extended maternity, paternity, shared parental and adoption pay. 6 months at 70% pay
- Flexible paid care leave to support immediate dependants, people close to you and pets
- In house L&D team, with access to year round courses to help drive your development
- 50% discount on all Tails.com
- Discounted gym membership
Our Commitment
We’re proud to be an active equal opportunity employer. We want to give everyone a fair chance to join us in changing the world of pet food for good. We do this by conducting a structured recruitment process for all candidates, as well as actively promoting our roles to communities that are under‑represented at Tails.com. During your interview process you’ll meet some of our team with varying levels of responsibility and experience. We want to give every candidate a fair interview process and if you need any reasonable adjustments made, please let us know.
Quality & Compliance Lead — Tailored Pet Food employer: Tailsco Ltd
At Tails.com, we are not just changing the world of pet food; we are creating a vibrant and inclusive work culture that prioritises employee well-being and growth. With competitive salaries, flexible working hours, and a commitment to continuous learning, our team thrives in an environment that encourages innovation and collaboration. Join us in making a meaningful impact while enjoying unique benefits like extended leave options and the opportunity to work from abroad.
StudySmarter Expert Advice🤫
We think this is how you could land Quality & Compliance Lead — Tailored Pet Food
✨Tip Number 1
Network like a pro! Reach out to people in the pet food industry or related fields. Use LinkedIn to connect with current employees at Tails.com and ask for informational chats. You never know who might put in a good word for you!
✨Tip Number 2
Prepare for your interview by knowing the company inside out. Familiarise yourself with Tails.com’s mission, values, and products. Show us that you’re genuinely excited about changing the world of pet food and how you can contribute to our goals.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family. Focus on articulating your experience in quality management and compliance clearly. This will help you feel more confident when it’s time to shine in front of us.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re serious about joining our team and making a difference in the pet food world.
We think you need these skills to ace Quality & Compliance Lead — Tailored Pet Food
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in quality management and compliance. We want to see how your skills align with our mission at Tails.com, so don’t hold back on showcasing your relevant achievements!
Show Your Passion for Pets:Let us know why you’re excited about working in the pet food industry! A genuine love for pets and understanding of their needs can really set you apart. Share any personal experiences or insights that connect you to our mission of changing the world of pet food for good.
Be Clear and Concise:When writing your application, keep it straightforward and to the point. We appreciate clarity, so avoid jargon and make sure your key points stand out. This will help us quickly see why you’d be a great fit for our team!
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be on your way to joining our team!
How to prepare for a job interview at Tailsco Ltd
✨Know Your Stuff
Before the interview, dive deep into Tails.com and its mission. Understand their unique approach to tailored pet food and be ready to discuss how your experience aligns with their goals, especially in quality management and compliance.
✨Showcase Your Leadership Skills
As a Quality & Compliance Lead, you'll be supervising a team. Prepare examples of how you've successfully led teams in the past, focusing on mentorship and training. Highlight any experiences where you improved processes or resolved compliance issues.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills, especially around HACCP management and supplier audits. Think of specific scenarios where you had to analyse data trends or handle non-compliance, and be ready to share your thought process.
✨Emphasise Continuous Improvement
Tails.com values innovation and learning from mistakes. Be prepared to discuss how you've implemented continuous improvement strategies in previous roles. Share examples of how you reduced waste or optimised production processes while maintaining quality.
