People Partner in Richmond

We are looking for an experienced, pragmatic and hands-on People Partner skilled at providing strategically minded and delivery-focused partnering to our people leaders. You’ll play an active role in reinforcing our culture to help shape our people decisions, priorities, and performance.

Changing the world of pet food for good. We’re Tails.com, a dog food subscription company with a big difference. We create truly tailored food for each and every dog we serve. We start by asking people a few simple questions about their dog. Then we use that information to create their dog’s unique Tails.com recipe – so their dog gets exactly the nutrition they need, in the taste they love, delivered to their door every month.

We’ve got bold plans. Having created an entirely new category in pet food, we’re now scaling fast – backed by Purina, one of the world’s largest pet food companies. You’ll join a bunch of smart people working towards the same goals – and a bunch of smart-ish dogs, all working on their own thing. Together, we’ll change the world of pet food for good.

At Tails.com we are more than just colleagues, we’re a Pack. Pack life is shaped by the small daily experiences, relationships, habits and values that make people feel connected, supported and able to do their best work. You’ll work closely with a collaborative team and help drive positive impact for both our people and business.

Here’s how you’ll make a difference:

• You will be responsible for getting to know our business areas inside out, acting as a trusted advisor to our people leaders.
• You will provide hands-on support and expert advice to help them manage and develop their teams effectively.
• You will champion a great team experience, support navigating change where needed and ensure our culture stays strong.
• You will help make decisions that put people first, keeping our performance on track and our values front and centre.
• You will lead on key People projects and key employee lifecycle stages, everything from talent and compensation reviews to process improvements, making sure everything runs smoothly.
• You will use data and metrics to guide our decisions, helping us stay smart, compliant, and well-governed.

What you’ll bring:

• You’ve got a solid background in generalist HR/People partnering roles, gained in similar sized and set up organisations.
• You’re comfortable working with different teams like Commercial, Corporate, and Tech.
• You’re a great communicator who builds trust easily and knows how to have honest, productive conversations.
• You’re a natural problem-solver who enjoys coaching managers and isn’t afraid to challenge the status quo.
• You know your stuff when it comes to employment law and people practices including talent and reward.
• You can handle tricky situations with a blend of common sense, empathy, and a solid grasp of formal processes.
• You’re comfortable with data and use it to help make smart decisions.
• You’ll anticipate when you need to lean in to contribute to collective people team success through collaboration and knowledge sharing.
• You love finding ways to make things run smoother and are tech-savvy.

What's in it for you?

• Competitive salary
• Flexible core hours, giving you true work-life balance
• Hybrid role to ensure this role works for you
• 25 days of holiday (excluding bank holidays) which increases over time to a max of 27 days
• 9/10 day working week to enhance your wellbeing without a reduction in pay and leave allowance
• Optional 5 days unpaid leave and 1 paid volunteer day each year
• When you need a change of scenery, you can work from abroad 2 weeks every 6 months
• Health insurance for you, paid by Tails.com
• Extended maternity, paternity, shared parental and adoption pay. 6 months at 70% pay
• Flexible paid care leave to support immediate dependants, people close to you and pets
• In-house L&D team, with access to year-round courses to help drive your development
• 50% discount on all Tails.com products
• Discounted gym membership

If this sounds like it matches your experience and what you’d love to do, we can’t wait to hear from you! If you’re unsure whether you fit our criteria exactly, please get in touch anyway. And because we believe that diverse teams perform better, we’d especially love to hear from you if you’re from an under-represented demographic.

Here’s a taster of how our recruitment process works: Once you have applied, your CV will be reviewed by the Talent Acquisition Team. If selected, you will then have a call with the TA Team who will tell you more about us and the role, as well as learning more about your skills and experience. Should you be successful, the next stage will be a video call with the hiring manager. If successful, you will be invited to present a task back to a panel of interviewers.

We’re proud to be an active equal opportunity employer. We want to give everyone a fair chance to join us in changing the world of pet food for good. We do this by conducting a structured recruitment process for all candidates, as well as actively promoting our roles to communities that are under-represented at Tails.com. During your interview process, you’ll meet some of our team with varying levels of responsibility and experience. We want to give every candidate a fair interview process and if you need any reasonable adjustments made, please let us know.