At a Glance
- Tasks: Lead complex tech transformations and coordinate across multiple teams to drive innovation.
- Company: Join Tails.com, a B Corp dedicated to improving dog nutrition and wellbeing.
- Benefits: Enjoy private healthcare, a 9-day fortnight, and generous annual leave.
- Other info: Be part of a diverse team committed to equal opportunities and positive change.
- Why this job: Make a real impact in the pet food industry while working with passionate teams.
- Qualifications: Experience in managing large tech programmes and strong stakeholder management skills.
Who are we?
Hi, we’re Tails.com – we turn good days into great years for dogs and their humans.
Who are we?
Hi, we’re Tails.com – we turn good days into great years for dogs and their humans.
We're working towards longer lives for millions of healthy, happy dogs by providing tailored nutrition that adapts to each dog’s unique needs. It all starts with a few simple questions about their age, breed, zoomie level and tastebuds. From there, owners can create a personalised meal plan that's delivered to their door every month. No guesswork, no overwhelm. Just exactly the right care for every dog, every day. It's pretty clever stuff.
As a certified B Corp, being a responsible business is built into how we work – upholding high social and environmental standards to create better walkies for generations to come.
Now, we’re cooking up big plans. Having created an entirely new category in dog food, we have the backing of Purina – one of the world’s largest pet food companies. You’ll join a bunch of smart people working towards these same goals (and a bunch of very smart office dogs, all working on their own thing).
Job Title
Technical Delivery Manager
Reporting of the role
Technical Director
Overview Of The Job
You will lead the end-to-end coordination and execution of complex technology transformation initiatives spanning multiple Product, Engineering, Data, Operations and business teams.
You'll create an integrated view of delivery across participating teams, identifying dependencies, risks, sequencing constraints and decisions required to keep transformation moving. You'll work closely with Product Managers, Engineering Managers and Lead Engineers without replacing their accountability for individual products or teams. Your focus will be on the programme-level picture: bringing individual plans together, identifying conflicts early, facilitating decisions, removing blockers and ensuring senior stakeholders have a clear and realistic view of progress.
3 Best Things About The Job
Lead Major Technology Transformation: Lead some of Tails.com’s biggest and most complex technology transformation programmes, working across multiple teams, technologies and business areas.
Be at the Centre of Delivery: Become the connective tissue that brings complex programmes together, solving dependencies, driving decisions and turning ambitious transformation plans into reality.
High Visibility & Influence: Work closely with senior Product and Engineering leaders, giving you genuine influence and broad exposure across the business.
Measures of success – In the first few months, you would have:
Major transformation initiatives progressing with clear ownership, milestones and delivery visibility.
Cross-squad dependencies identified and addressed before they become critical delivery issues.
Increased confidence in transformation forecasts and earlier visibility when plans are at risk.
Product Managers and Engineering Managers spending less time coordinating work outside their own domains.
Engineering squads experiencing fewer unexpected interruptions caused by transformation dependencies.
Risks, issues and decisions being surfaced and resolved at the appropriate level quickly.
Strong alignment across Product, Engineering, Data, Operations and third-party partners.
Transformation work being integrated more effectively with existing product and engineering roadmaps.
Roles & Responsibilities:
Leading the end-to-end delivery coordination of complex technology transformation initiatives spanning multiple teams and business areas.
Creating and maintaining an integrated transformation delivery plan across participating squads and functions.
Mapping, managing and actively tracking cross-squad dependencies, sequencing and critical paths.
Maintaining clear programme-level visibility of risks, assumptions, issues, dependencies and decisions.
Identifying delivery risks early and driving appropriate mitigation, escalation and decision-making.
Coordinating cross-squad planning and ensuring transformation requirements are visible within squad plans.
Working with Product and Engineering leadership to identify conflicts between transformation requirements and existing roadmap commitments.
Facilitating programme-level prioritisation and trade-off decisions while ensuring accountability for product prioritisation remains with the appropriate Product and Engineering leaders.
Driving programme execution and maintaining momentum from discovery through implementation and migration.
Coordinating programme-level release and implementation readiness where changes span multiple teams or systems.
Providing clear, concise and evidence-based reporting on programme progress, milestones, risks, dependencies and forecast confidence.
Facilitating key cross-functional forums and ensuring decisions and actions have clear owners and deadlines.
Building alignment across Product, Engineering, Data, Operations and third-party partners around shared transformation outcomes.
Working closely with the Agile Practice Lead to use established delivery practices and identify systemic delivery improvements.
What you will need:
Extensive experience delivering large, complex cross-functional technology programmes.
Strong technical understanding and the ability to work credibly with engineering teams and technical leaders.
Strong understanding of modern software and product delivery in an Agile environment.
Experience coordinating multiple engineering teams simultaneously.
Strong programme planning, dependency management and critical-path management capability.
Experience managing risks, issues, assumptions, dependencies and programme-level decisions.
Excellent facilitation and stakeholder management skills.
Proven ability to influence and drive outcomes without direct authority.
Experience working closely with Product Managers and Engineering Managers while respecting product and technical accountabilities.
Experience communicating complex delivery information clearly to senior stakeholders.
Comfortable navigating ambiguity, changing priorities and complex organisational dependencies.
Experience coordinating third parties and external technology partners where required.
Experience with Jira and modern delivery planning and reporting tools.
Experience delivering major platform modernisation, technology transformation or migration programmes would be highly desirable.
A few of our core benefits include:
Private Healthcare through AXA
A 9 day fortnight - our office is closed every other Friday!
25 days of Annual Leave and 8 additional remote working days
For more information on our benefits, perks and what makes us unique, please visit our website here
Our Commitment
We’re proud to be an active equal opportunity employer. We want to give everyone a fair chance to join us in changing the world of pet food for good. We do this by conducting a structured recruitment process for all candidates, as well as actively promoting our roles to communities that are under-represented at Tails.com. During your interview process you’ll meet some of our team with varying levels of responsibility and experience. We want to give every candidate a fair interview process and if you need any reasonable adjustments made, please let us know.
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Technical Delivery Manager - 12 month FTC in London employer: Tails.com | B Corp
At Tails.com, we pride ourselves on being an exceptional employer, offering a vibrant work culture that champions innovation and collaboration. With a commitment to employee growth, we provide opportunities for professional development while ensuring a healthy work-life balance through benefits like a 9-day fortnight and generous annual leave. Join us in our mission to revolutionise pet nutrition, where your contributions will have a meaningful impact on the lives of dogs and their owners.
StudySmarter Expert Advice🤫
We think this is how you could land Technical Delivery Manager - 12 month FTC in London
✨Get Involved in Tech Transfer Events
Tech transfer is all about networking, so make sure you're attending industry conferences and seminars related to technology commercialization. Events like the AUTM Annual Meeting or local innovation workshops are clutch for meeting key players and learning what's trending—plus, you might just bump into someone from Tails.com | B Corp!
✨Showcase Your Projects
Having a solid portfolio can really make you stand out. Highlight any projects where you successfully brought a technology to market or improved a process. Sharing case studies or insights on platforms like LinkedIn can catch the eye of recruiters at Tails.com | B Corp, showing them you’ve got the chops for the job.
✨Leverage University Connections
Many universities have strong tech transfer offices—connect with them! They often have ties to industry and can help you get your foot in the door. Plus, you might find openings or internship opportunities that lead to this full-time role at places like Tails.com | B Corp.
✨Engage with Online Communities
Join forums or online communities focused on tech transfer and commercialization. Platforms like ResearchGate or industry-specific Slack channels are great for connecting with professionals, discussing trends, and possibly learning about job openings before they hit the mainstream. Remember, your next opportunity could be just a message away!
We think you need these skills to ace Technical Delivery Manager - 12 month FTC in London
Some tips for your application 🫡
Show Off Your Tech Transfer Know-How:In the tech transfer and commercialization world, it's crucial to highlight your understanding of intellectual property, patents, and market analysis. Make sure your CV includes relevant projects or experiences where you successfully navigated these areas. Any certifications in commercialisation would also give you a serious edge!
Tailor Your Documents for the Role:Your cover letter should reflect not just your enthusiasm for the position at Tails.com | B Corp, but also your knowledge of current trends in technology-transfer. Discuss specific cases where you've contributed to commercialising innovations or enhancing research outcomes—this will show you’re ready to tackle challenges head-on!
Quantify Your Achievements:In this field, numbers count! Whether it's successful licensing deals, funding acquired for projects, or percentage increases in collaboration outcomes, include these metrics in your CV. They not only make your accomplishments more tangible but also demonstrate your impact in previous roles.
Demonstrate Your Business Acumen:Understanding the business side is just as crucial as the tech side! When writing your application, weave in examples that illustrate your strategic thinking and your role in negotiations or partnerships. This balance of skills is what will set you apart for a full-time role at Tails.com | B Corp.
How to prepare for a job interview at Tails.com | B Corp
✨Demonstrate Your Tech Knowledge
Brush up on key technologies and trends in technology transfer and commercialization. Be ready to showcase your understanding of licensing agreements and the innovation lifecycle, as well as any specific tools or software used in the field.
✨Show Your Business Acumen
This role isn't just about tech; it's also about understanding the market. Be prepared to discuss how you would approach bringing a technology to market, including strategies for assessing commercial viability and potential partnerships.
✨Prepare for Scenario-Based Questions
Expect case studies or hypothetical scenarios during the interview. Think about how you'd approach real-world challenges in technology transfer, like negotiating a deal or handling stakeholder concerns—this can help us get a sense of your critical thinking and problem-solving skills.
✨Highlight Your Teamwork Skills
In a full-time role, collaboration is key. Be ready to share examples of how you've worked with cross-functional teams in the past, particularly in scenarios that involved tech developers and business strategists coming together.
