Service Manager

Service Manager

Leeds Full-Time 55000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team of engineers in managing service operations across Yorkshire.
  • Company: Join a top industrial refrigeration contractor with a strong reputation.
  • Benefits: Enjoy a competitive salary, company car, bonus, and 26 days holiday.
  • Why this job: Be part of a dynamic team making an impact in critical sectors like food and pharmaceuticals.
  • Qualifications: Experience in industrial refrigeration and leadership skills are essential.
  • Other info: F-Gas certification and knowledge of ammonia systems are highly desirable.

The predicted salary is between 55000 - 60000 £ per year.

An exciting opportunity has arisen for a Service Manager to join a leading industrial refrigeration contractor, managing a well-established service division covering Leeds and the wider Yorkshire region. This is a key leadership role, responsible for a team of 10+ engineers, full P&L accountability, and maintaining strong client relationships across critical sectors such as food, beverage, and pharmaceutical.

The Role:

  • Oversee day-to-day service operations across the region (M62/Hull to South Yorkshire)
  • Manage and support a team of service engineers, including scheduling, performance, and development
  • Full responsibility for profit and loss, budgeting, and KPI tracking
  • Build and maintain excellent relationships with key accounts, ensuring service excellence and contract delivery
  • Act as the main point of contact for escalations and technical support where needed

Background:

  • Proven experience in the industrial or commercial refrigeration sector, ideally with leadership or management exposure
  • Strong understanding of service operations and commercial delivery (P&L, KPIs, budgeting)
  • Effective team leadership and communication skills
  • Customer-focused approach with a track record in account management
  • F-Gas certification and knowledge of ammonia systems highly desirable

Package:

  • £55,000 - £60,000 basic salary
  • Company car or car allowance
  • Bonus scheme
  • 26 days holiday + 8 bank holidays
  • Private medical cover
  • Company pension
  • Clear career progression and development pathway

Service Manager employer: Tailored Technical Solutions Ltd

Join a leading industrial refrigeration contractor in Leeds, where you will be part of a dynamic team dedicated to service excellence and innovation. With a strong focus on employee development, we offer clear career progression, competitive salaries, and a comprehensive benefits package including a company car, private medical cover, and generous holiday allowances. Our collaborative work culture fosters strong relationships and empowers you to lead a talented team while making a significant impact across critical sectors such as food, beverage, and pharmaceuticals.
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Contact Detail:

Tailored Technical Solutions Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Service Manager

✨Tip Number 1

Network with professionals in the industrial refrigeration sector. Attend industry events or join relevant online forums to connect with potential colleagues and employers. This can help you gain insights into the company culture and expectations.

✨Tip Number 2

Research the company thoroughly. Understand their service offerings, key clients, and recent projects. This knowledge will not only help you during interviews but also demonstrate your genuine interest in the role.

✨Tip Number 3

Prepare to discuss your leadership style and experiences managing teams. Be ready to provide examples of how you've successfully led teams in the past, particularly in high-pressure situations or during challenging projects.

✨Tip Number 4

Familiarise yourself with the latest trends and technologies in industrial refrigeration. Being knowledgeable about advancements in the field can set you apart from other candidates and show that you're proactive about staying current.

We think you need these skills to ace Service Manager

Leadership Skills
Team Management
Service Operations Management
Profit and Loss Accountability
Budgeting Skills
KPI Tracking
Client Relationship Management
Technical Support Expertise
Effective Communication Skills
Customer-Focused Approach
Account Management
F-Gas Certification
Knowledge of Ammonia Systems
Problem-Solving Skills
Performance Development

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in industrial refrigeration and any leadership roles you've held. Emphasise your skills in managing teams, P&L accountability, and client relationship management.

Craft a Compelling Cover Letter: Write a cover letter that specifically addresses the requirements of the Service Manager role. Mention your understanding of service operations, your customer-focused approach, and how your background aligns with the company's needs.

Highlight Relevant Certifications: If you have F-Gas certification or knowledge of ammonia systems, make sure to include these in your application. These qualifications are highly desirable for the role and can set you apart from other candidates.

Showcase Leadership Skills: In your application, provide examples of how you've successfully led teams in the past. Discuss your approach to performance management, team development, and how you've maintained strong client relationships.

How to prepare for a job interview at Tailored Technical Solutions Ltd

✨Showcase Your Leadership Skills

As a Service Manager, you'll be leading a team of engineers. Be prepared to discuss your previous leadership experiences, how you've motivated teams, and any specific challenges you've overcome in managing people.

✨Understand the Technical Aspects

Make sure you have a solid grasp of industrial refrigeration systems, especially if you have experience with ammonia systems. Be ready to answer technical questions and demonstrate your knowledge of F-Gas regulations.

✨Demonstrate Financial Acumen

Since this role involves full P&L accountability, brush up on your budgeting and KPI tracking skills. Be prepared to discuss how you've managed budgets in the past and how you can contribute to the company's financial success.

✨Build Rapport with Key Accounts

Client relationships are crucial in this role. Think of examples where you've successfully managed client accounts, resolved issues, or improved service delivery. Highlight your customer-focused approach during the interview.

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