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- Tasks: Lead a team of engineers in managing service operations across Yorkshire.
- Company: Join a top industrial refrigeration contractor with a strong reputation.
- Benefits: Enjoy a competitive salary, company car, bonus, and generous holiday.
- Why this job: Make a real impact in a key leadership role with career growth.
- Qualifications: Experience in refrigeration and strong leadership skills required.
- Other info: Dynamic work environment with opportunities for professional development.
The predicted salary is between 55000 - 60000 £ per year.
An exciting opportunity has arisen for a Service Manager to join a leading industrial refrigeration contractor, managing a well-established service division covering Leeds and the wider Yorkshire region. This is a key leadership role, responsible for a team of 10+ engineers, full P&L accountability, and maintaining strong client relationships across critical sectors such as food, beverage, and pharmaceutical.
The Role:
- Oversee day-to-day service operations across the region (M62/Hull to South Yorkshire)
- Manage and support a team of service engineers, including scheduling, performance, and development
- Full responsibility for profit and loss, budgeting, and KPI tracking
- Build and maintain excellent relationships with key accounts, ensuring service excellence and contract delivery
- Act as the main point of contact for escalations and technical support where needed
Background:
- Proven experience in the industrial or commercial refrigeration sector, ideally with leadership or management exposure
- Strong understanding of service operations and commercial delivery (P&L, KPIs, budgeting)
- Effective team leadership and communication skills
- Customer-focused approach with a track record in account management
- F-Gas certification and knowledge of ammonia systems highly desirable
Package:
- £55,000 - £60,000 basic salary
- Company car or car allowance
- Bonus scheme
- 26 days holiday + 8 bank holidays
- Private medical cover
- Company pension
- Clear career progression and development pathway
Service Manager employer: Tailored Technical Solutions Ltd
Contact Detail:
Tailored Technical Solutions Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industrial refrigeration sector. Attend industry events, join relevant online forums, and don’t be shy about reaching out on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their service operations and think about how your experience aligns with their needs. We want you to shine, so practice common interview questions and have some examples ready that showcase your leadership skills and customer-focused approach.
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It’s also a great opportunity to reiterate why you’re the perfect fit for the Service Manager position and to keep yourself fresh in their minds.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you land that dream job. Plus, applying directly shows your commitment and makes it easier for us to track your application. Let’s get you that Service Manager role!
We think you need these skills to ace Service Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Service Manager role. Highlight your experience in industrial refrigeration and any leadership roles you've held. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Mention specific experiences that relate to managing service operations and building client relationships.
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Use numbers and examples to demonstrate how you’ve successfully managed P&L, improved KPIs, or led a team to success. We love seeing results!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Tailored Technical Solutions Ltd
✨Know Your Stuff
Make sure you brush up on your knowledge of industrial refrigeration. Understand the key players in the market, recent trends, and any technical aspects related to ammonia systems. This will show that you're not just interested in the role but are genuinely passionate about the industry.
✨Showcase Leadership Skills
As a Service Manager, you'll be leading a team of engineers. Prepare examples from your past experiences where you've successfully managed teams, resolved conflicts, or improved performance. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Client Relationship Focus
Since maintaining strong client relationships is crucial, think of specific instances where you've excelled in account management. Be ready to discuss how you’ve handled escalations or provided exceptional service to clients in the past.
✨Prepare Questions
Interviews are a two-way street! Prepare insightful questions about the company's service operations, team dynamics, and future projects. This not only shows your interest but also helps you gauge if the company is the right fit for you.
