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- Tasks: Handle customer calls, resolve queries, and ensure every customer feels valued.
- Company: Fast-growing, people-focused organisation in the heart of Leeds City Centre.
- Benefits: Immediate start, temporary-to-permanent role, and a supportive team culture.
- Why this job: Join a vibrant workplace that values your ideas and offers real career progression.
- Qualifications: Previous call centre experience and strong communication skills.
- Other info: Enjoy a dynamic environment where success is celebrated and development is encouraged.
The predicted salary is between 22000 - 26000 £ per year.
We’re on the lookout for enthusiastic Customer Service Advisors with previous call centre experience to join a fast‑growing, people‑focused organisation right in the heart of Leeds City Centre. If you’re passionate about delivering exceptional service and want a role where you can grow, develop, and build a long‑term career, this is the perfect opportunity.
What makes this role exciting:
- A vibrant, modern working environment where your ideas and personality are valued
- A genuine temporary-to-permanent for those who want stability and progression
- Immediate start available – step into your next role without delay
- A supportive team culture that celebrates success and encourages development
What you’ll be doing:
- Handling inbound customer calls with professionalism, empathy, and confidence
- Resolving queries, offering solutions, and ensuring every customer feels valued
- Updating systems accurately and efficiently
- Working collaboratively with your team to meet targets and deliver outstanding service
What we’re looking for:
- Previous experience in a call centre or high‑volume customer service environment
- Strong communication skills and a natural ability to build rapport
- A positive attitude and a desire to grow within a thriving business
- Reliability, resilience, and a commitment to delivering excellent customer experiences
Why you’ll love working here:
This isn’t just another call centre job. It’s a chance to join a company that invests in its people, offers real progression, and creates a workplace where you can enjoy coming to work every day.
Customer Service Advisor in Leeds employer: Tailored Recruitment Partners Limited
Contact Detail:
Tailored Recruitment Partners Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor in Leeds
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on the organisation. Understand their values and culture, so you can show how you fit right in. This will help you stand out as someone who genuinely cares about being part of the team.
✨Tip Number 2
Practice makes perfect! Role-play common customer service scenarios with a friend or family member. This will help you feel more confident when handling those tricky calls and show that you’re ready to tackle any challenge that comes your way.
✨Tip Number 3
Show off your personality! During interviews, let your enthusiasm shine through. Share personal stories that highlight your customer service skills and how you’ve made a difference in previous roles. We want to see the real you!
✨Tip Number 4
Apply through our website! It’s the quickest way to get your application noticed. Plus, it shows you’re keen on joining our vibrant team. Don’t miss out on this fantastic opportunity to kickstart your career with us!
We think you need these skills to ace Customer Service Advisor in Leeds
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for customer service shine through. We want to see that you’re excited about the role and ready to bring your positive attitude to our team!
Highlight Relevant Experience: Make sure to mention any previous call centre or customer service experience you have. We love seeing how your background aligns with what we’re looking for, so don’t hold back on those details!
Be Personable: Use a friendly tone in your application. We value personality just as much as skills, so let us get to know the real you! A touch of warmth can go a long way in making your application stand out.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the quickest way to get your application in front of us, and we can’t wait to hear from you!
How to prepare for a job interview at Tailored Recruitment Partners Limited
✨Know Your Stuff
Before the interview, brush up on your previous call centre experience. Be ready to share specific examples of how you've handled customer queries and resolved issues. This will show that you understand the role and can bring valuable skills to the table.
✨Show Your Personality
This company values personality and ideas, so don’t be afraid to let yours shine through! Be enthusiastic and engage with the interviewer. Share your passion for customer service and how you can contribute to a positive team culture.
✨Practice Empathy
Since the role involves handling customer calls, practice demonstrating empathy during your interview. Think about how you would respond to a frustrated customer and articulate your approach to resolving their issues. This will highlight your ability to connect with customers.
✨Ask Smart Questions
Prepare some thoughtful questions to ask at the end of your interview. Inquire about the team culture, opportunities for growth, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.