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- Tasks: Support sales and purchasing teams by managing data, organizing documents, and facilitating communication.
- Company: Join a dynamic team focused on enhancing customer relationships and streamlining sales processes.
- Benefits: Gain valuable experience with on-the-job training and opportunities for external skill development.
- Why this job: Perfect for those who love multitasking and want to make an impact in a fast-paced environment.
- Qualifications: Experience in customer service or sales support is preferred; training provided for specific systems.
- Other info: Opportunity to work closely with sales reps and contribute to exciting projects.
The predicted salary is between 24000 - 36000 £ per year.
The Sales and Purchasing Administrative Assistant role is designed to support the sales and purchasing teams by handling a variety of tasks that ensure the smooth operation of the departments. This position involves managing data, organizing documents, and providing direct support to sales representatives, allowing them to focus more on selling and less on administrative duties. By acting as a point of contact for clients/suppliers and internal teams, the Sales and Purchasing Administrative Assistant helps maintain excellent customer relationships and contributes to the efficiency and effectiveness of the sales and purchasing process.
Sales and Purchasing Administrative Assistant Job Duties:
- Process, prepare, and submit sales quotes and proposals accurately and timely to facilitate the closing of deals.
- Coordinate and execute the logistics of sales meetings and events, including venue selection, catering, and material preparation, to ensure smooth operations and a professional atmosphere.
- Handle the input, update, and maintenance of customer information and sales activity into the company’s CRM (Customer Relationship Management) system to ensure data accuracy and accessibility for the sales team.
- Facilitate communication by acting as a liaison between the sales / technical and purchasing departments, to ensure alignment and address any queries promptly.
- Raise Purchase Orders and order consumables
- Check and receive consumable in person and on Sage
- Complete Stock checks and picking of consumables
- Process orders on Sage and CRM
- Input Bill of Material and generate BOM reports
- Research on new suppliers and materials as requested by teams for testing / improvements
Requirements:
Experience: Experience in customer service, sales support, or a related field is common, providing a foundation in managing client relationships and supporting sales teams. On-the-job training is often provided, focusing on company-specific systems, sales processes, and administrative protocols. Many also benefit from participating in external training programs that enhance their expertise in sales techniques, CRM software, and communication skills, preparing them for the multifaceted responsibilities of the role.
Sales Administrative Assistant Skills:
- CRM Software: Sales Administrative Assistants use this software to streamline communication, track interactions, and facilitate sales processes. It organizes client data for personalized and timely follow-ups, enhancing customer satisfaction and loyalty.
- Order Processing: Handling customer orders from receipt to invoicing and dispatch demands meticulous attention to detail and multitasking abilities. Accuracy in order quantities, prices, and delivery schedules is crucial for customer satisfaction and company revenue.
- Customer Relationship Management: Detailed records of customer interactions and preferences help personalize future communications and enhance satisfaction.
- Communication: Liaising between sales teams, clients, and other departments ensures informed parties, coordinated schedules, and promptly addressed client needs. Articulating complex information clearly and concisely, both in writing and verbally, is essential for smooth operations and strong relationships.
Sales Assistant employer: Tailor-made+
Contact Detail:
Tailor-made+ Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Assistant
✨Tip Number 1
Familiarize yourself with CRM software, as it's a crucial tool for this role. Understanding how to navigate and utilize these systems will not only help you in the application process but also demonstrate your readiness to hit the ground running.
✨Tip Number 2
Brush up on your communication skills! Since you'll be acting as a liaison between various teams, being able to articulate information clearly and concisely is key. Practice explaining complex ideas simply to show your ability to facilitate smooth operations.
✨Tip Number 3
Gain some experience in order processing or customer service if you can. Even short stints or volunteer work can provide you with valuable insights into managing client relationships and handling orders, making you a more attractive candidate.
✨Tip Number 4
Network with professionals in sales support roles. Engaging with others in the field can provide you with insider knowledge about the position and may even lead to referrals, increasing your chances of landing the job with us.
We think you need these skills to ace Sales Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and sales support. Emphasize any previous roles where you managed client relationships or supported sales teams, as this will align with the job requirements.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and how your skills match the responsibilities outlined in the job description. Mention specific experiences that demonstrate your ability to handle administrative tasks and support sales operations.
Showcase CRM Experience: If you have experience with CRM software, be sure to mention it. Highlight how you've used such tools to manage customer data and improve communication, as this is a key aspect of the Sales Assistant role.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial for the Sales and Purchasing Administrative Assistant position.
How to prepare for a job interview at Tailor-made+
✨Showcase Your Customer Service Skills
Since the role heavily involves managing client relationships, be prepared to discuss your previous experiences in customer service. Highlight specific examples where you successfully resolved issues or enhanced customer satisfaction.
✨Familiarize Yourself with CRM Software
Understanding how to use CRM software is crucial for this position. If you have experience with any CRM systems, mention it during the interview. If not, express your willingness to learn and adapt quickly.
✨Demonstrate Attention to Detail
The job requires meticulous order processing and data management. Be ready to provide examples of how you've maintained accuracy in your previous roles, especially when handling multiple tasks simultaneously.
✨Prepare for Communication Scenarios
As a liaison between various teams, effective communication is key. Think of scenarios where you had to convey complex information clearly. Practice articulating these examples to demonstrate your communication skills.
