Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support and optimise Taiko's business systems while resolving technical issues.
- Company: Join Taiko, the UK's leading sushi manufacturer with a global presence.
- Benefits: Enjoy career growth, wellness support, discounts, and an annual bonus.
- Why this job: Be part of a sustainable initiative and celebrate success in a vibrant culture.
- Qualifications: No specific qualifications required; just a passion for tech and teamwork.
- Other info: Opportunity to participate in an apprentice program and annual awards ceremony.
The predicted salary is between 24000 - 32000 £ per year.
Established in 1997 as the first manufacturer of sushi for the UK supermarket industry, Taiko has evolved into the most innovative manufacturer of Sushi, Food To Go, Prepared Meals and Snacking products in the UK, supplying Waitrose, Tesco and Sainsbury’s to name a few. Over the past 25 years, Taiko has launched more first to market Sushi and Food to Go products than any other sushi manufacturer in the UK.
The purpose of the role is to provide technical and operational support, monitor and optimise Taiko Business systems. As a member of the team, you will provide support across Taiko’s operational environments by responding to and attempting to resolve application and hardware alerts in a timely and efficient manner; documenting business systems and being part of a team to deliver the systems from project to BAU, resolving Service Requests and other pieces of planned work intended to improve the supported systems.
Day-to-day delivery, optimisation, and improvements of systems processed and data. Improving service processes and procedures. New systems delivery.
We’re proud to offer:
- Opportunity to grow your career alongside us with available apprentice program
- Brilliant support services designed to enhance your physical, mental and financial wellbeing.
- Annual discretionary bonus subject to business and overall performance
- Discretionary Life Assurance
- Discretionary Income Protection
- Group Personal Pension
- Private Medical Cash Plan
- Bespoke reward platform including access to retail, cinema & gym discounts.
- 50% off your food every time you dine with us for you and 3 friends.
- Contribute towards our award-winning sustainability initiatives that deliver progress against 9 UN sustainability goals.
- We’re committed to responsibly sourcing all our seafood, therefore we only use sustainably sourced fish.
- All our packaging is recyclable and 80% of our packaging is already made from recycled plastic.
- Annual Awards ceremony celebrating our success and offering winning Managers free trips to Japan.
About us: Come roll with us and be part of something big. Celebrate global success across over 1500 retail kiosks globally (YO!, Panku, Mai Taiko Snowfox & Bento), our Taiko manufacturing and distribution centre, 63 YO! restaurants, 50 major retail partners, and 3700 locations globally from Hawaii to Aberdeen.
Our Values: Own it, Care About it, Make it Exceptional, Win Together.
Production Systems Support employer: Taiko
Contact Detail:
Taiko Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Production Systems Support
✨Tip Number 1
Familiarise yourself with Taiko's business systems and the specific technologies they use. Understanding their operational environment will help you speak confidently about how you can contribute to optimising these systems during your interview.
✨Tip Number 2
Showcase your problem-solving skills by preparing examples of how you've resolved technical issues in previous roles. Be ready to discuss your approach to troubleshooting application and hardware alerts, as this is a key part of the role.
✨Tip Number 3
Research Taiko's sustainability initiatives and be prepared to discuss how you can contribute to these efforts. Demonstrating your alignment with their values will make you a more attractive candidate.
✨Tip Number 4
Network with current or former employees of Taiko on platforms like LinkedIn. Gaining insights from their experiences can provide you with valuable information to tailor your approach and show your genuine interest in the company.
We think you need these skills to ace Production Systems Support
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in technical and operational support. Emphasise any previous roles where you monitored or optimised business systems, as this aligns closely with the job description.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role at Taiko and how your skills can contribute to their innovative approach. Mention specific examples of how you've resolved application or hardware alerts in past positions.
Highlight Relevant Skills: Focus on skills that are crucial for the role, such as problem-solving, attention to detail, and experience with service requests. Use keywords from the job description to ensure your application stands out.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail, which is essential for the role.
How to prepare for a job interview at Taiko
✨Understand the Company Culture
Before your interview, take some time to research Taiko's values and culture. They emphasise teamwork and innovation, so be prepared to discuss how you embody these traits in your work.
✨Showcase Your Technical Skills
As a Production Systems Support role, you'll need to demonstrate your technical expertise. Be ready to discuss specific systems you've worked with and how you've resolved technical issues in the past.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities. Prepare examples of how you've handled application or hardware alerts, and be ready to explain your thought process in resolving them.
✨Highlight Your Teamwork Experience
Since this role involves working closely with a team, share experiences where you've successfully collaborated with others. Emphasise your ability to communicate effectively and contribute to team goals.
