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- Tasks: Manage diverse housing cases and support tenants with income maximisation.
- Company: Join Tai Tarian, a values-led organisation dedicated to community impact.
- Benefits: Enjoy competitive pay, career growth opportunities, and a supportive work culture.
- Why this job: Make a real difference in people's lives while growing your career in a dynamic environment.
- Qualifications: Level 4/HNC qualification or equivalent experience required; DBS check needed.
- Other info: Apply early as we may close applications if we receive high volumes.
The predicted salary is between 27800 - 37800 £ per year.
Overview
Housing Officer (Internal Only) 1x 12 Month Fixed Term, Full-Time position, with a competitive pay and benefits package including a starting salary of £35,234 a year, rising to £39,050 per year after key competencies of the role are met.
Tai Tarian is growing and we are looking for a self-motivated, resilient Housing Officer to join us. You\’ll be joining our support team at a pivotal moment as this is without doubt, a challenging time for the housing sector. The successful candidate will provide excellent customer services through championing a customer first approach to both internal and external customers, making every contact count.
Responsibilities
- Reporting to the Housing Team Leader, this role will manage caseloads by organising work effectively for the service.
- This role will provide technical knowledge of Housing Management within defined guidelines, processes and procedures, internally to managers and employees as well as engaging with external stakeholders, including customers and service providers, building partnerships with other organisations and agencies.
- Please see attached Housing Officer role profile for the full job description and person specification.
About Tai Tarian and Culture
Every one of us who works for Tai Tarian is passionate and committed to making a difference to our customers, employees, and the surrounding community and we work in a values-led culture that is Be Bold, Be Fair and Be Kind which empowers us to continually grow and change. As we expand to meet demand there are opportunities for career growth in many technical and management directions.
Find out more about us in our Candidate Pack, get a feel for what it’s like to work with us, find out what we’re looking for, about our recruitment process and decide whether you can see yourself as a part of our amazing organisation.
Equality and Application
As an equal opportunities’ employer, we aspire to have a diverse and inclusive workplace and encourage suitably qualified applicants from all areas of the community.
If you are interested in applying for this role and you’ve got the skills, experience, and knowledge we are looking for please click apply.
Closing date: 8th April 2026
Please note, the closing date is given as a guide. We occasionally close vacancies early in the event that we receive high volumes of applications. Therefore, we recommend that you apply early.
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Housing Officer employer: Tai Tarian
Contact Detail:
Tai Tarian Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Officer
✨Tip Number 1
Familiarise yourself with the specific challenges faced by tenants in your area. Understanding local issues will help you demonstrate your commitment to supporting the community during interviews.
✨Tip Number 2
Network with current or former Housing Officers if possible. They can provide insights into the role and share experiences that could be beneficial for your application and interview preparation.
✨Tip Number 3
Brush up on relevant legislation and organisational processes related to housing and income recovery. Being knowledgeable about these topics will show your preparedness and dedication to the role.
✨Tip Number 4
Prepare examples from your past experience that highlight your ability to manage complex cases and support individuals in maximising their income. Real-life scenarios can make a strong impression during interviews.
We think you need these skills to ace Housing Officer
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Housing Officer position. Highlight key skills such as managing complex cases and providing benefit entitlement advice.
Tailor Your CV: Customise your CV to reflect your relevant experience and qualifications. Emphasise any previous roles where you managed caseloads or provided support to tenants, showcasing your ability to prevent arrears and maximise income recovery.
Craft a Compelling Cover Letter: Write a cover letter that connects your skills and experiences to the values of the organisation. Mention your commitment to making a difference in the community and how you embody their values of being bold, fair, and kind.
Proofread Your Application: Before submitting, carefully proofread your application materials for any errors or typos. A well-presented application reflects your attention to detail and professionalism, which is crucial for the role.
How to prepare for a job interview at Tai Tarian
✨Understand the Role
Make sure you thoroughly read the job description and understand the responsibilities of a Housing Officer. Be prepared to discuss how your skills and experiences align with managing complex cases and maximising income recovery.
✨Showcase Your Knowledge of Benefits
Since the role involves providing benefit entitlement advice, brush up on relevant benefits and entitlements. Be ready to share examples of how you've helped others navigate these systems in the past.
✨Demonstrate Organisational Skills
The ability to manage a caseload effectively is crucial. Prepare to discuss your strategies for prioritising tasks and staying organised, especially when dealing with multiple cases at once.
✨Embrace the Values
Tai Tarian values being bold, fair, and kind. Think about how you can embody these values in your work and be ready to provide examples of how you've demonstrated similar principles in your previous roles.