Housing Assistant

Housing Assistant

Briton Ferry Full-Time 27332 - 29805 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Assist with housing applications and manage the waiting list efficiently.
  • Company: Join Tai Tarian, a growing organisation dedicated to making a positive community impact.
  • Benefits: Enjoy competitive pay, career growth opportunities, and a supportive work culture.
  • Why this job: Be part of a values-led team that prioritises kindness, fairness, and boldness.
  • Qualifications: Level 2 qualification or equivalent experience required.
  • Other info: Diverse and inclusive workplace; apply early as vacancies may close sooner.

The predicted salary is between 27332 - 29805 £ per year.

Overview

We’re looking for a proactive and organised Housing Assistant to join our team.

1x permanent position, available with a competitive pay and benefits package including a starting salary of £27,332 per annum, rising to £29,805 per annum after key competencies of the role are met.

Reporting to the Housing Team Leader, this role supports the effective management of the housing waiting list to maximize income for the organisation in relation to the shared lettings policy.

Liaising with internal teams, housing applicants and partner agencies, this role is responsible for providing an effective and efficient service.

Requirements

To be successful in the role of Housing Assistant our new team member will be educated to Level 2/HNC in a relevant subject or equivalent experience.

Please see attached Housing Assistant role profile for the full job description and person specification.

About Tai Tarian

Every one of us who works for Tai Tarian is passionate and committed to making a difference to our customers, employees, and the surrounding community and we work in a values-led culture that is Be Bold, Be Fair and Be Kind which empowers us to continually grow and change. As we expand to meet demand there are opportunities for career growth in many technical and management directions.

Find out more about us in our Candidate Pack, get a feel for what it’s like to work with us, find out what we’re looking for, about our recruitment process and decide whether you can see yourself as a part of our amazing organisation. You will also find hints and tips to support you with your application.

Equality & Opportunity

As an equal opportunities’ employer, we aspire to have a diverse and inclusive workplace and encourage suitably qualified applicants from all areas of the community.

How to apply

If you are interested in applying for this role and you’ve got the skills, experience, and knowledge we are looking for please click apply.

Closing date

Closing date: 17th February 2026.

We occasionally close vacancies early in the event that we receive high volumes of applications. Therefore, we recommend that you apply early.

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Housing Assistant employer: Tai Tarian

Tai Tarian is an exceptional employer that fosters a values-led culture of being Bold, Fair, and Kind, empowering employees to make a meaningful impact in the community. With competitive pay, comprehensive benefits, and ample opportunities for career growth in both technical and management roles, our team is dedicated to supporting each other and our housing applicants during these challenging times in the sector. Join us to be part of a passionate team committed to making a difference while enjoying a supportive and inclusive work environment.
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Contact Detail:

Tai Tarian Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Housing Assistant

✨Tip Number 1

Familiarise yourself with the housing policies and procedures relevant to the role. Understanding the eligibility criteria and how the waiting list operates will give you an edge in discussions during the interview.

✨Tip Number 2

Showcase your communication skills by preparing examples of how you've effectively liaised with different stakeholders in previous roles. This is crucial as the Housing Assistant role involves working with internal teams and external agencies.

✨Tip Number 3

Demonstrate your resilience and problem-solving abilities by thinking of specific challenges you've faced in past positions and how you overcame them. This will highlight your suitability for a role in a challenging sector.

✨Tip Number 4

Research Tai Tarian's values—Be Bold, Be Fair, and Be Kind—and think about how your personal values align with theirs. Being able to articulate this connection can make a strong impression during your interview.

We think you need these skills to ace Housing Assistant

Customer Service Skills
Communication Skills
Attention to Detail
Problem-Solving Skills
Knowledge of Housing Policies
Data Entry Skills
Time Management
Teamwork
Empathy and Compassion
Organisational Skills
Ability to Work Under Pressure
Conflict Resolution Skills
Adaptability
Understanding of Diversity and Inclusion

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Housing Assistant position. Make sure you can demonstrate how your skills and experiences align with what Tai Tarian is looking for.

Tailor Your CV: Customise your CV to highlight relevant experience and qualifications that match the job description. Focus on your Level 2 education or equivalent experience, and any previous roles that involved housing management or customer service.

Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for the role and the values of Tai Tarian. Use specific examples from your past experiences to illustrate how you embody the principles of being bold, fair, and kind.

Proofread Your Application: Before submitting, carefully proofread your application materials for any spelling or grammatical errors. A polished application demonstrates attention to detail and professionalism, which are crucial in the housing sector.

How to prepare for a job interview at Tai Tarian

✨Understand the Housing Sector

Familiarise yourself with the current challenges and trends in the housing sector. Being knowledgeable about issues such as housing eligibility, waiting lists, and shared lettings policies will show your commitment and understanding of the role.

✨Demonstrate Your Values

Tai Tarian values being bold, fair, and kind. Prepare examples from your past experiences that reflect these values. This will help you connect with the interviewers and demonstrate that you align with the company culture.

✨Showcase Your Communication Skills

As a Housing Assistant, you'll be liaising with various stakeholders. Be ready to discuss how you've effectively communicated in previous roles, especially in challenging situations. Clear communication is key in this position.

✨Prepare Questions

Have thoughtful questions ready for your interviewers. This shows your interest in the role and the organisation. Ask about the team dynamics, career growth opportunities, or how they measure success in the Housing Assistant role.

Housing Assistant
Tai Tarian
Location: Briton Ferry

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