At a Glance
- Tasks: Support the Transformation Team with administrative tasks and customer service for a digital inclusion project.
- Company: Join Tai Tarian, a community-focused organisation dedicated to improving digital access for residents.
- Benefits: Enjoy a part-time role with a competitive salary and the chance to make a real impact.
- Other info: This is an internal position, perfect for current Tai Tarian employees looking to grow.
- Why this job: Be part of a meaningful project that enhances digital living standards in your community.
- Qualifications: No specific qualifications required; just bring your enthusiasm and willingness to learn!
The predicted salary is between 18890 - 20400 £ per year.
Business Support Assistant - 1x Full-time, 12 months Fixed-Term Contract Vacancy
As we continue to grow, Tai Tarian is looking for a self-motivated, enthusiastic Business Support Assistant, who will be responsible for providing comprehensive administration support to the Property Compliance team, providing timely and effective customer service.
Reporting to the Senior Operations Supervisor within the Compliance department, this role includes general administration support and coordinating with the Compliance team to ensure asks are completed accurately and accomplished on time.
The role is on a Fixed-Term basis for up to 12 months, with a salary of £26,457 per year, working 35 hours per week.
About the role
To be successful in the role of Business Support Assistant our new team member will have a minimum level of education Level 2 or equivalent experience in a similar role, as well as having the skills below:
- Can follow established processes, requiring methodical administration and follow-through to ensure tasks are completed accurately and accomplished on time.
- Clearly and effectively communicate information to various stakeholders.
- High level of accuracy and attention to detail.
- Ability to manage conflicting demands.
- Excellent organisational and time management skills.
- An appreciation of customer service with a varying audience, including vulnerable adults.
- A good approach to problem solving in a fast-paced environment.
- A high level of IT literacy, in particular the use of Microsoft Teams/Office plus other subject related systems/databases.
Please see attached Business Support Assistant role profile for the full job description and person specification.
About us
This is a great opportunity to join a socially conscious award-winning organisation, named Best Sustainable Housing Association in Wales 2021. With over 9,000 properties across our region, we are one of the largest social housing landlords in Wales, making a real difference in our communities.
Every one of us who works for Tai Tarian is passionate and committed to making a difference to our customers, employees, and the surrounding community and we work in a values-led culture that is Be Bold, Be Fair and Be Kind which empowers us to continually grow and change. As we expand to meet demand there are opportunities for career growth in many technical and management directions.
Find out more about us in our Candidate Pack, get a feel for what it’s like to work with us, find out what we’re looking for, about our recruitment process and decide whether you can see yourself as a part of our amazing organisation. You will also find hints and tips to support you with your application.
As an equal opportunities’ employer, we aspire to have a diverse and inclusive workplace and encourage suitably qualified applicants from all areas of the community.
Closing Date: 28th of August 2026,
Please note, the closing date is given as a guide. We occasionally close vacancies early in the event that we receive high volumes of applications. Therefore, we recommend that you apply early.
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Business Support Assistant in Briton Ferry employer: Tai Tarian
Tai Tarian is an exceptional employer that values its employees by fostering a supportive work culture and offering flexible part-time opportunities in the heart of Briton Ferry. With a strong emphasis on employee growth, you will have access to training and development resources, ensuring you can enhance your skills while making a meaningful impact in the community. Join us to be part of a team that prioritises customer satisfaction and collaboration, all while enjoying the benefits of a friendly and inclusive workplace.
StudySmarter Expert Advice🤫
We think this is how you could land Business Support Assistant in Briton Ferry
✨Tip Number 1
Familiarise yourself with the Minimum Digital Living Standard (MDLS) project. Understanding its goals and how it impacts Tai Tarian residents will help you demonstrate your enthusiasm and knowledge during any discussions.
✨Tip Number 2
Network with current employees at Tai Tarian, especially those in the Transformation Team. Engaging with them can provide insights into the company culture and the specific challenges they face, which you can address in your conversations.
✨Tip Number 3
Prepare to showcase your customer service skills. Since the role involves responding to queries, think of examples from your past experiences where you provided excellent support or resolved issues effectively.
✨Tip Number 4
Be ready to discuss your organisational skills. As this position requires keeping records accurate and up to date, think of specific methods or tools you’ve used in the past to manage administrative tasks efficiently.
We think you need these skills to ace Business Support Assistant in Briton Ferry
Some tips for your application 🫡
Understand the Role:Read the job description carefully to understand the responsibilities and requirements of the Business Support Assistant role. Tailor your application to highlight how your skills and experience align with the needs of the Transformation Team.
Highlight Relevant Experience:In your CV and cover letter, emphasise any previous administrative roles or customer service experience you have. Provide specific examples of how you've successfully managed records or responded to queries in a timely manner.
Craft a Strong Cover Letter:Write a compelling cover letter that not only introduces yourself but also explains why you're interested in this position and how you can contribute to the Minimum Digital Living Standard project. Make sure to convey your enthusiasm for supporting the community.
Proofread Your Application:Before submitting your application, thoroughly proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial for an administrative role.
How to prepare for a job interview at Tai Tarian
✨Understand the Role
Make sure you thoroughly read the job description and understand the responsibilities of a Business Support Assistant. Familiarise yourself with the Minimum Digital Living Standard (MDLS) project and how it impacts Tai Tarian residents.
✨Showcase Your Administrative Skills
Prepare examples from your past experiences that highlight your organisational and administrative skills. Be ready to discuss how you keep records accurate and up to date, as this is crucial for the role.
✨Emphasise Customer Service
Since the role involves responding to queries, be prepared to talk about your customer service experience. Share specific instances where you provided excellent support and resolved issues effectively.
✨Ask Insightful Questions
At the end of the interview, ask questions that show your interest in the role and the organisation. Inquire about the team dynamics, the impact of the MDLS project, or future opportunities for growth within Tai Tarian.
