Business Support Assistant
Business Support Assistant

Business Support Assistant

Briton Ferry Full-Time 18890 - 20400 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support the Transformation Team with administrative tasks and customer service for a digital inclusion project.
  • Company: Join Tai Tarian, a community-focused organisation dedicated to improving digital access for residents.
  • Benefits: Enjoy a part-time role with a competitive salary and the chance to make a real impact.
  • Why this job: Be part of a meaningful project that enhances digital living standards in your community.
  • Qualifications: No specific qualifications required; just bring your enthusiasm and willingness to learn!
  • Other info: This is an internal position, perfect for current Tai Tarian employees looking to grow.

The predicted salary is between 18890 - 20400 £ per year.

Overview

Business Support Assistant – 1x Permanent, Full-time position.

As we continue to grow, Tai Tarian is looking for a self-motivated, enthusiastic Business Support Assistant who will be responsible for providing comprehensive business support to the Plant & Transport Team. We are looking for a detail oriented and proactive business support administrator to join our team. The role will provide essential administrative support to our plant and transport operations including assisting with scheduling and coordinating transport logistics and plant maintenance, maintaining accurate records of plant and vehicle inventories and liaising with internal teams, suppliers, and customers to ensure smooth and efficient operations and processes. The ideal candidate will have strong organisational skills, attention to detail and the ability to juggle multiple tasks in a fast-paced environment.

The role is permanent, with a starting salary of £23,613 a year, rising to £25,439 a year, after key competencies of the role are met.

About the role

To be successful in the role of Business Support Assistant, our new team member will have a minimum level of education Level 2 or equivalent experience in a similar role, as well as having the skills below:

Responsibilities

  • A driving licence and experience of driving vans would be an advantage, but not essential.
  • A high degree of accuracy and attention to detail.
  • A high level of IT literacy, in particular the use of Microsoft Teams/Office plus other subject related systems/databases.
  • A proven track record in office administration or business support functions
  • People-centric, with experience of communicating with internal or external stakeholders

Please see attached Business Support Assistant role profile for the full job description and person specification.

About us

This is a great opportunity to join a socially conscious award-winning organisation, named Best Sustainable Housing Association in Wales 2021. With over 9,000 properties across our region, we are one of the largest social housing landlords in Wales, making a real difference in our communities.

Every one of us who works for Tai Tarian is passionate and committed to making a difference to our customers, employees, and the surrounding community and we work in a values-led culture that is Be Bold, Be Fair and Be Kind which empowers us to continually grow and change. As we expand to meet demand there are opportunities for career growth in many technical and management directions.

Find out more about us in our Candidate Pack, get a feel for what it’s like to work with us, find out what we’re looking for, about our recruitment process and decide whether you can see yourself as a part of our amazing organisation.

As an equal opportunities’ employer, we aspire to have a diverse and inclusive workplace and encourage suitably qualified applicants from all areas of the community.

If you want to work in a vibrant environment that gives you the platform to make a difference to our contract holders and our communities and have the skills/experience we are looking for, please click apply today to send your CV along with a covering letter highlighting why you are suitable for the role – we’d love to hear from you!

Closing Date

Closing Date: 16th February 2026

This notice: Please note, the closing date is given as a guide. We occasionally close vacancies early in the event that we receive high volumes of applications. Therefore, we recommend that you apply early.

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Business Support Assistant employer: Tai Tarian

Tai Tarian is an exceptional employer that prioritises community engagement and employee development, making it a rewarding place to work as a Business Support Assistant. With a focus on digital inclusion for residents, the part-time role offers flexible hours and a supportive work culture, fostering growth through hands-on experience in a meaningful project. Employees benefit from a collaborative environment and opportunities to enhance their skills while contributing to impactful initiatives within the community.
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Contact Detail:

Tai Tarian Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Business Support Assistant

✨Tip Number 1

Familiarise yourself with the Minimum Digital Living Standard (MDLS) project. Understanding its goals and how it impacts Tai Tarian residents will help you demonstrate your enthusiasm and knowledge during any discussions.

✨Tip Number 2

Network with current employees at Tai Tarian, especially those in the Transformation Team. Engaging with them can provide insights into the company culture and the specific challenges they face, which you can address in your conversations.

✨Tip Number 3

Prepare to showcase your customer service skills. Since the role involves responding to queries, think of examples from your past experiences where you provided excellent support or resolved issues effectively.

✨Tip Number 4

Be ready to discuss your organisational skills. As this position requires keeping records accurate and up to date, think of specific methods or tools you’ve used in the past to manage administrative tasks efficiently.

We think you need these skills to ace Business Support Assistant

Excellent Communication Skills
Customer Service Skills
Administrative Skills
Attention to Detail
Record Keeping
Time Management
Problem-Solving Skills
Team Collaboration
Proficiency in Microsoft Office Suite
Data Entry Skills
Ability to Work Independently
Adaptability
Basic Understanding of Digital Inclusion

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Business Support Assistant role. Tailor your application to highlight how your skills and experience align with the needs of the Transformation Team.

Highlight Relevant Experience: In your CV and cover letter, emphasise any previous administrative roles or customer service experience you have. Provide specific examples of how you've successfully managed records or responded to queries in a timely manner.

Craft a Strong Cover Letter: Write a compelling cover letter that not only introduces yourself but also explains why you're interested in this position and how you can contribute to the Minimum Digital Living Standard project. Make sure to convey your enthusiasm for supporting the community.

Proofread Your Application: Before submitting your application, thoroughly proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial for an administrative role.

How to prepare for a job interview at Tai Tarian

✨Understand the Role

Make sure you thoroughly read the job description and understand the responsibilities of a Business Support Assistant. Familiarise yourself with the Minimum Digital Living Standard (MDLS) project and how it impacts Tai Tarian residents.

✨Showcase Your Administrative Skills

Prepare examples from your past experiences that highlight your organisational and administrative skills. Be ready to discuss how you keep records accurate and up to date, as this is crucial for the role.

✨Emphasise Customer Service

Since the role involves responding to queries, be prepared to talk about your customer service experience. Share specific instances where you provided excellent support and resolved issues effectively.

✨Ask Insightful Questions

At the end of the interview, ask questions that show your interest in the role and the organisation. Inquire about the team dynamics, the impact of the MDLS project, or future opportunities for growth within Tai Tarian.

Business Support Assistant
Tai Tarian
Location: Briton Ferry

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