At a Glance
- Tasks: Support customers via phone and email while enhancing their experience.
- Company: Tai Tarian, a leader in social housing in Wales.
- Benefits: Permanent role with opportunities for career growth in a supportive environment.
- Other info: Be bold, fair, and kind in a positive workplace culture.
- Why this job: Join a values-led team and make a real difference in the community.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 22000 - 28000 £ per year.
Tai Tarian, a leader in social housing in Wales, invites applications for the position of Customer Service Advisor. This permanent role involves supporting customers via phone and email, as well as building partnerships to enhance customer experience.
With a commitment to a values-led culture, Tai Tarian promotes opportunities for career growth within a supportive environment. Successful candidates will embody qualities of being bold, fair, and kind, fostering a positive workplace dedicated to community support. Join our team and make a difference!
Customer Service Advisor – Social Housing Impact in Briton Ferry employer: Tai Tarian
Tai Tarian is an exceptional employer that prioritises a values-led culture, offering a supportive environment where employees can thrive and grow in their careers. With a strong commitment to community support, our team embodies qualities of being bold, fair, and kind, ensuring a positive workplace that makes a real difference in the lives of our customers. Join us in making an impact in social housing while enjoying opportunities for personal and professional development.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Service Advisor – Social Housing Impact in Briton Ferry
✨Tip Number 1
Get to know Tai Tarian and their values! Research their mission and the impact they have on social housing in Wales. This will help you tailor your approach and show that you're genuinely interested in making a difference.
✨Tip Number 2
Practice your communication skills! As a Customer Service Advisor, you'll be supporting customers via phone and email. Role-play with a friend or family member to get comfortable with common scenarios and questions.
✨Tip Number 3
Network like a pro! Connect with current or former employees of Tai Tarian on LinkedIn. Ask them about their experiences and any tips they might have for standing out in the application process.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you're proactive and serious about joining the team at Tai Tarian.
We think you need these skills to ace Customer Service Advisor – Social Housing Impact in Briton Ferry
Some tips for your application 🫡
Show Your Passion for Social Housing:When writing your application, let us know why you're excited about working in social housing. Share any personal experiences or insights that connect you to the role and how you can contribute to our mission at Tai Tarian.
Highlight Your Customer Service Skills:Make sure to emphasise your customer service experience. We want to see examples of how you've supported customers in the past, whether it's through phone calls or emails. Be specific about your achievements and how they align with our values of being bold, fair, and kind.
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to the Customer Service Advisor role. Mention specific aspects of the job description that resonate with you and how your skills match what we’re looking for.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team at Tai Tarian!
How to prepare for a job interview at Tai Tarian
✨Know Your Stuff
Before the interview, make sure you understand what Tai Tarian stands for. Familiarise yourself with their values and mission in social housing. This will help you align your answers with their culture and show that you're genuinely interested in making a difference.
✨Showcase Your Communication Skills
As a Customer Service Advisor, you'll be interacting with customers via phone and email. Practice clear and concise communication. You might even want to prepare examples of how you've successfully handled customer queries in the past to demonstrate your skills.
✨Emphasise Teamwork and Community Spirit
Tai Tarian values partnership and community support. Be ready to discuss how you've worked collaboratively in previous roles and how you can contribute to fostering a positive workplace. Share specific instances where you’ve made a difference in your community or team.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the role and the company. Consider asking about opportunities for career growth within Tai Tarian or how they measure success in customer service. It’s a great way to engage and leave a lasting impression.
