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- Tasks: Lead a dynamic team to deliver top-notch housing services and customer support.
- Company: Join Tai Tarian, a passionate organisation dedicated to making a difference in the community.
- Benefits: Enjoy a competitive salary, career growth opportunities, and a supportive work culture.
- Why this job: Make a real impact in the housing sector while developing your leadership skills.
- Qualifications: Experience in housing management and a commitment to excellent customer service.
- Other info: Be part of a diverse team that values boldness, fairness, and kindness.
The predicted salary is between 40000 - 43448 £ per year.
A permanent, full-time position is available with a competitive pay and benefits package including a starting salary of £40,202 a year, rising to £43,448 per year after key competencies of the role are met.
Tai Tarian is growing and we are looking for a self-motivated, resilient Housing Team Leader to join us. You will be joining our support team at a pivotal moment as this is a challenging time for the housing sector. The successful candidate will provide excellent customer services through championing a customer first approach to both internal and external customers, making every contact count.
Reporting to the Housing Operations Manager, this role will lead and manage the delivery of a high-quality housing operational team of Housing Officers and Assistants to ensure service demands are met timely, effectively, and efficiently with the best possible customer experience.
This role will provide technical expertise in Housing Management, internally to colleagues and employees as well as engaging with external stakeholders. Collaborating with service partners, building partnerships with other organisations and agencies, contributing to achieving our key housing objective of great Service Delivery Standards by meeting the set measures of success.
Every one of us who works for Tai Tarian is passionate and committed to making a difference to our customers, employees, and the surrounding community. We work in a values-led culture that is Be Bold, Be Fair and Be Kind which empowers us to continually grow and change. As we expand to meet demand, there are opportunities for career growth in many technical and management directions.
As an equal opportunities employer, we aspire to have a diverse and inclusive workplace and encourage suitably qualified applicants from all areas of the community.
If you are interested in applying for this role and you’ve got the skills, experience, and knowledge we are looking for please click apply.
Closing date: 2nd April 2026. Please note, the closing date is given as a guide. We occasionally close vacancies early in the event that we receive high volumes of applications. Therefore, we recommend that you apply early.
Housing Team Leader in Neath employer: Tai Tarian Ltd
Contact Detail:
Tai Tarian Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Team Leader in Neath
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Tai Tarian. Understand their values, mission, and recent projects. This will help you tailor your answers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to housing management and customer service. Think about your past experiences and how they align with the role of Housing Team Leader. We want you to shine!
✨Tip Number 3
Show your passion! During the interview, express your commitment to making a difference in the community. Share examples of how you've championed customer-first approaches in previous roles. Let them see your enthusiasm for the position!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and reinforces your interest in the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Housing Team Leader in Neath
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for housing and customer service shine through. We want to see how committed you are to making a difference in our community, so share your experiences that reflect our values of being bold, fair, and kind.
Tailor Your CV: Make sure your CV is tailored to the Housing Team Leader role. Highlight relevant experience and skills that align with the job description. We’re looking for someone who can lead a team effectively, so showcase any leadership roles or projects you've been involved in.
Craft a Compelling Cover Letter: Your cover letter is your chance to tell us why you’re the perfect fit for this role. Be specific about how your background aligns with our needs and how you can contribute to our mission. Keep it engaging and personal – we love to see your personality!
Apply Early: Don’t wait until the last minute to submit your application! We sometimes close vacancies early if we receive a lot of applications. So, get your application in as soon as you can through our website to ensure you don’t miss out on this opportunity.
How to prepare for a job interview at Tai Tarian Ltd
✨Know Your Stuff
Make sure you brush up on your knowledge of housing management and the specific challenges facing the sector. Familiarise yourself with Tai Tarian's values—Be Bold, Be Fair, and Be Kind—and think about how you can embody these in your responses.
✨Showcase Your Leadership Skills
As a Housing Team Leader, you'll need to demonstrate your ability to lead and manage a team effectively. Prepare examples from your past experiences where you've successfully led a team or improved service delivery, highlighting your customer-first approach.
✨Engage with Stakeholders
Think about how you would build partnerships with other organisations and agencies. Be ready to discuss your strategies for collaboration and how you can contribute to achieving great service delivery standards.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask at the end of your interview. This shows your genuine interest in the role and the organisation. You might want to ask about the team's current challenges or how success is measured in this position.