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- Tasks: Manage welfare benefit cases and provide support to tenants in need.
- Company: Join a passionate team dedicated to making a positive impact in the community.
- Benefits: Enjoy a competitive salary, career growth opportunities, and a supportive work culture.
- Why this job: Be part of a values-led organisation that empowers you to make a difference.
- Qualifications: Level 4/HNC qualification or equivalent experience required.
- Other info: Diversity and inclusion are at our core; we welcome applicants from all backgrounds.
The predicted salary is between 28303 - 31488 £ per year.
Housing Officer (Internal Only)
1x 12 Month Fixed Term, Full-Time position, available with a competitive pay and benefits package including a starting salary of £35,234 a year, rising to £39,050 per year after key competencies of the role are met.
Tai Tarianis growing and we are looking for a self-motivated, resilient Housing Officer to join us. You\’ll be joining our support team at a pivotal moment as this is without doubt, a challenging time for the housing sector. The successful candidate will provide excellent customer services through championing a customer first approach to both internal and external customers, making every contact count.
Reporting to the Housing Team Leader, this role will manage caseloads by organising work effectively for the service.
This role will provide technical knowledge of Housing Management within defined guidelines, processes and procedures, internally to managers and employees as well as engaging with external stakeholders, including customers and service providers, building partnerships with other organisations and agencies.
Please see attached Housing Officer role profile for the full job description and person specification.
Every one of us who works for Tai Tarian is passionate and committed to making a difference to our customers, employees, and the surrounding community and we work in a values-led culture that is Be Bold, Be Fair and Be Kind which empowers us to continually grow and change. As we expand to meet demand there are opportunities for career growth in many technical and management directions.
Find out more about us in our Candidate Pack, get a feel for what it’s like to work with us, find out what we’re looking for, about our recruitment process and decide whether you can see yourself as a part of our amazing organisation.
As an equal opportunities’ employer, we aspire to have a diverse and inclusive workplace and encourage suitably qualified applicants from all areas of the community.
If you are interested in applying for this role and you’ve got the skills, experience, and knowledge we are looking for please click apply.
Closing date: 8th April 2026
Please note, the closing date is given as a guide. We occasionally close vacancies early in the event that we receive high volumes of applications. Therefore, we recommend that you apply early.
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Housing Officer employer: Tai Tarian Ltd
Contact Detail:
Tai Tarian Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Officer
✨Tip Number 1
Familiarise yourself with the welfare benefits system in the UK. Understanding the various benefits available and the application processes will not only boost your confidence but also demonstrate your commitment to helping tenants effectively.
✨Tip Number 2
Practice your communication skills, especially in handling sensitive conversations. Role-playing scenarios with friends or family can help you prepare for the face-to-face interactions you'll have with tenants, ensuring you approach each situation with empathy and clarity.
✨Tip Number 3
Network with professionals in the housing and welfare sectors. Attend local events or join online forums to connect with others who work in similar roles. This can provide valuable insights into the challenges faced and best practices in the field.
✨Tip Number 4
Research our organisation's values and culture. Understanding our commitment to being bold, fair, and kind will help you align your responses during interviews, showcasing how you embody these values in your work and interactions.
We think you need these skills to ace Housing Officer
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and requirements of the Housing Officer position. Pay special attention to the skills needed, such as communication and organisational skills, as well as the importance of understanding the challenges faced by low-income households.
Tailor Your CV: Customise your CV to highlight relevant experience and qualifications that align with the job description. Emphasise any previous work in welfare benefits or similar roles, and ensure your educational background reflects the Level 4/HNC requirement.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for helping vulnerable communities and your commitment to the values of the organisation. Use specific examples from your past experiences to demonstrate how you meet the key competencies outlined in the job description.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for the role of a Housing Officer.
How to prepare for a job interview at Tai Tarian Ltd
✨Understand the Role
Make sure you thoroughly read the job description and understand the responsibilities of a Housing Officer. Familiarise yourself with welfare benefits, as you'll need to provide accurate advice and support to tenants.
✨Showcase Your Communication Skills
Since the role involves face-to-face interactions and telephone advice, practice articulating your thoughts clearly. Be prepared to demonstrate how you've effectively communicated in previous roles, especially in challenging situations.
✨Demonstrate Empathy and Understanding
The position requires an understanding of the challenges faced by low-income and vulnerable households. Prepare examples from your past experiences that showcase your ability to empathise and support individuals in difficult circumstances.
✨Organisational Skills are Key
As you'll be managing a caseload, it's crucial to highlight your organisational skills. Discuss any tools or methods you use to keep track of tasks and ensure timely follow-ups, demonstrating your ability to handle multiple cases efficiently.