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- Tasks: Manage rent accounts and support tenants with payments and arrears.
- Company: Values-led organisation promoting a Be Bold, Be Fair, and Be Kind culture.
- Benefits: Competitive salary, career growth opportunities, and a supportive work environment.
- Why this job: Make a real difference in residents' lives while developing your skills.
- Qualifications: Level 2/HNC in a relevant qualification or equivalent experience required.
- Other info: Join a diverse team and enjoy a dynamic workplace.
The predicted salary is between 27332 - 29805 £ per year.
Housing Assistant
We’re looking for a proactive and organised Housing Assistant to join our team.
1x permanent position, available with a competitive pay and benefits package including a starting salary of £27,332 per annum, rising to £29,805 per annum after key competencies of the role are met.
Reporting to the Housing Team Leader, this role supports the effective management of the housing waiting list to maximize income for the organisation in relation to the shared lettings policy.
Liaising with internal teams, housing applicants and partner agencies, this role is responsible for providing an effective and efficient service.
To be successful in the role of Housing Assistant our new team member will be educated to Level 2/HNC in a relevant subject or equivalent experience.
Please see attached Housing Assistant role profile for the full job description and person specification.
Every one of us who works for Tai Tarian is passionate and committed to making a difference to our customers, employees, and the surrounding community and we work in a values-led culture that is Be Bold, Be Fair and Be Kind which empowers us to continually grow and change. As we expand to meet demand there are opportunities for career growth in many technical and management directions.
Find out more about us in our Candidate Pack, get a feel for what it’s like to work with us, find out what we’re looking for, about our recruitment process and decide whether you can see yourself as a part of our amazing organisation. You will also find hints and tips to support you with your application.
As an equal opportunities’ employer, we aspire to have a diverse and inclusive workplace and encourage suitably qualified applicants from all areas of the community.
If you are interested in applying for this role and you’ve got the skills, experience, and knowledge we are looking for please click apply.
Closing date: 17th February 2026.
Please note, the closing date is given as a guide. We occasionally close vacancies early in the event that we receive high volumes of applications. Therefore, we recommend that you apply early.
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Housing Assistant employer: Tai Tarian Ltd
Contact Detail:
Tai Tarian Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Assistant
✨Tip Number 1
Get to know the company culture! Before your interview, check out our website and social media. Understanding our values of being bold, fair, and kind will help you connect with us during the conversation.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to housing management and customer service. We want to see how you handle real-life scenarios, so think of examples from your past experiences.
✨Tip Number 3
Show off your communication skills! Whether it’s through phone calls or emails, demonstrate how you can effectively engage with tenants. Remember, we’re looking for someone who can make complex information easy to understand.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. It’s a great chance to reiterate why you’d be a perfect fit for our team.
We think you need these skills to ace Housing Assistant
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Housing Assistant role. We want to see how you can bring value to our team, so don’t hold back on showcasing your relevant experience!
Showcase Your Customer Service Skills: Since this role involves a lot of communication with tenants, it’s crucial to demonstrate your customer service abilities. Share examples of how you've successfully managed customer interactions in the past – we love to see that proactive approach!
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and make sure your passion for the role shines through!
Apply Early!: Don’t wait until the last minute to submit your application. We recommend applying as soon as possible since vacancies may close early if we receive a high volume of applications. Head over to our website and get your application in!
How to prepare for a job interview at Tai Tarian Ltd
✨Know Your Stuff
Make sure you understand the role of a Housing Assistant inside out. Familiarise yourself with rent collection processes, arrears management, and how to communicate effectively with tenants. This will show that you're proactive and organised, just like they want!
✨Showcase Your Customer Service Skills
Since excellent customer service is key in this role, prepare examples from your past experiences where you've successfully helped customers or resolved issues. This will demonstrate your ability to support residents and sustain their tenancies.
✨Be Ready to Discuss Teamwork
You'll need to liaise with internal teams and external agencies, so think about times when you've worked collaboratively. Highlight your communication skills and how you can contribute to a positive team environment.
✨Embrace Their Values
StudySmarter values a culture of being bold, fair, and kind. Reflect on how these values resonate with you and be prepared to discuss how you embody them in your work. This will help you connect with the interviewers on a personal level.
