At a Glance
- Tasks: Support the Transformation Team with administrative tasks and customer service for a digital inclusion project.
- Company: Join Tai Tarian, a community-focused organisation dedicated to improving digital access for residents.
- Benefits: Enjoy a part-time role with a competitive salary and opportunities for professional growth.
- Other info: This is an internal position, so apply quickly as the closing date may change.
- Why this job: Make a real impact in your community while gaining valuable experience in project support.
- Qualifications: Ideal for those with strong organisational skills and a passion for helping others.
The predicted salary is between 18890 - 21000 £ per year.
Business Support Assistant - 1x Full-time, 12 months Fixed-Term Contract Vacancy
As we continue to grow, Tai Tarian is looking for a self-motivated, enthusiasticBusiness Support Assistant,who will be responsible for providing comprehensive administration support to the Property Compliance team, providing timely and effective customer service.
Reporting to the Senior Operations Supervisor within the Compliance department, this role includes general administration support and coordinating with the Compliance team to ensure asks are completed accurately and accomplished on time.
The role is on a Fixed-Term basis for up to 12 months, with a salary of £26,457 per year, working 35 hours per week.
About the role:
To be successful in the role ofBusiness Support Assistant our new team memberwillhave a minimum level of education Level 2or equivalent experience in a similar role, as well as having the skills below:
- Can follow established processes, requiring methodical administration and follow-through to ensure tasks are completed accurately and accomplished on time.
- Clearly and effectively communicate information to various stakeholders.
- High level of accuracy and attention to detail.
- Ability to manage conflicting demands.
- Excellent organisational and time management skills.
- An appreciation of customer service with a varying audience, including vulnerable adults.
- A good approach to problem solving in a fast-paced environment.
- A high level of IT literacy, in particular the use of Microsoft Teams/Office plus other subject related systems/databases.
Please see attachedBusiness Support Assistant role profile for the full job description and person specification.
About us:
This is a great opportunity to join a socially conscious award-winning organisation, named Best Sustainable Housing Association in Wales 2021. With over 9,000 properties across our region, we are one of the largest social housing landlords in Wales, making a real difference in our communities.
Every one of us who works for Tai Tarian is passionate and committed to making a difference to our customers, employees, and the surrounding community and we work in a values-led culture that is Be Bold, Be Fair and Be Kind which empowers us to continually grow and change. As we expand to meet demand there are opportunities for career growth in many technical and management directions.
Find out more about us in our Candidate Pack, get a feel for what it’s like to work with us, find out what we’re looking for, about our recruitment process and decide whether you can see yourself as a part of our amazing organisation. You will also find hints and tips to support you with your application.
As an equal opportunities’ employer, we aspire to have a diverse and inclusive workplace and encourage suitably qualified applicants from all areas of the community.
Closing Date: 28th of August 2026,
Please note, the closing date is given as a guide. We occasionally close vacancies early in the event that we receive high volumes of applications. Therefore, we recommend that you apply early.
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Business Support Assistant in Neath employer: Tai Tarian Ltd
Tai Tarian is an exceptional employer that prioritises employee development and inclusivity, offering a structured trainee programme designed to equip you with essential leadership skills in Land Management. With a competitive salary and benefits package, along with opportunities for professional growth and a commitment to diversity, working here means being part of a supportive team dedicated to delivering high-quality, sustainable services in a vibrant community.
StudySmarter Expert Advice🤫
We think this is how you could land Business Support Assistant in Neath
✨Tip Number 1
Familiarise yourself with the Minimum Digital Living Standard (MDLS) project. Understanding its goals and how it impacts Tai Tarian residents will help you demonstrate your enthusiasm and knowledge during any discussions.
✨Tip Number 2
Network with current employees in the Transformation Team or related departments. Engaging with them can provide insights into the team dynamics and expectations, which can be invaluable when preparing for interviews.
✨Tip Number 3
Showcase your customer service skills by preparing examples of how you've effectively handled queries or provided support in previous roles. This will highlight your suitability for the role's focus on excellent customer service.
✨Tip Number 4
Be proactive in demonstrating your organisational skills. Think of specific instances where you've successfully managed records or administrative tasks, as this is a key part of the Business Support Assistant role.
We think you need these skills to ace Business Support Assistant in Neath
Some tips for your application 🫡
Understand the Role:Read the job description thoroughly to understand the responsibilities and requirements of the Business Support Assistant position. This will help you tailor your application to highlight relevant skills and experiences.
Highlight Relevant Experience:In your CV and cover letter, emphasise any previous administrative roles or customer service experience. Use specific examples that demonstrate your ability to manage records and respond to queries effectively.
Craft a Strong Cover Letter:Write a compelling cover letter that outlines your motivation for applying and how your skills align with the project’s goals. Mention your understanding of digital inclusion and its importance to the community.
Proofread Your Application:Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Tai Tarian Ltd
✨Understand the Project
Familiarise yourself with the Minimum Digital Living Standard (MDLS) project and its objectives. Being able to discuss how this project impacts Tai Tarian residents will show your genuine interest and understanding of the role.
✨Highlight Your Administrative Skills
Since this is an administrative position, be prepared to discuss your experience with record-keeping and customer service. Provide specific examples of how you've successfully managed similar tasks in the past.
✨Prepare for Common Questions
Anticipate questions related to teamwork and communication, especially since you'll be supporting the Transformation Team. Think of examples that demonstrate your ability to work collaboratively and respond to queries effectively.
✨Show Enthusiasm for Digital Inclusion
Express your passion for digital inclusion and how it can benefit communities. This will resonate well with the interviewers and align with the project's goals, making you a more appealing candidate.
