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A full-time, permanent, Scheme Support Officer in a short term Supported Accommodation scheme in Merthyr Tydfil. You will be required to work days, waking nights and have weekend availability.
About the role
This is a Scheme Support Officer role based at our Young Persons Supported Accommodation Service in Merthyr Tydfil. Working alongside the Manager, you'll be part of a dedicated team of Scheme Support Officers and Project Workers, providing 24/7 support to a diverse group of young people.
As part of the team, you'll support young people aged 16-35 with a range of needs. Alongside providing emergency accommodation, the service helps customers build their independence by developing their tenancy management skills and confidence, preparing them for independent living.
- Delivering workshops on topics such as tenancy management, health and wellbeing
- Supporting customers in line with their individual support plans, under the guidance of the Project Worker
- Carrying out wellbeing checks and responding to customer needs
- Ensuring the building remains safe and secure, including undertaking health and safety checks and maintaining awareness of who is on site
- Providing reception cover and administrative support when required
- Managing challenging situations and responding calmly and appropriately to changing circumstances
- Supporting customers with any additional needs they may have, helping them work towards their goals and greater independence
Skills and Experience Needed
- Relevant work experience and knowledge of issues relating to vulnerable people is essential.
- A passion to work with and enable people to live as independent a life as possible
- An enthusiasm and passion for making a difference to people’s lives
- A strong initiative and ability to work alone as well as being a great team player
- Ability to deal with conflicting and difficult situations
Full list of duties and can found on the Job description.
If you would like to learn more about us, the role, our benefits & more.
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Young Persons Support Worker in Merthyr Tydfil employer: Tai Pawb
Tai Pawb is an exceptional employer dedicated to promoting equality and social justice within the housing sector in Wales. With a flexible work culture that includes remote working options and a 4-day week, employees enjoy a healthy work-life balance while contributing to meaningful policy change. The organisation fosters professional growth through collaboration with key stakeholders and offers a supportive environment for those passionate about making a difference.
