At a Glance
- Tasks: Support the Compliance Team with data management and stakeholder engagement.
- Company: Join Tai Calon, the largest provider of affordable homes in Blaenau Gwent.
- Benefits: Enjoy hybrid working, 33 days leave, and a range of perks including discounts.
- Other info: Great workplace culture with opportunities for personal development.
- Why this job: Make a real difference in housing compliance while developing your skills.
- Qualifications: Level 2 qualification and experience in administrative support required.
The predicted salary is between 31500 - 38500 £ per year.
About Us: Tai Calon was established in 2010 as a not-for-profit housing association, with almost 6,000 homes we are the largest provider of affordable homes in Blaenau Gwent. Our focus is to deliver high levels of customer satisfaction in all aspects of the service that we offer. Part of that is to ensure our customers' homes meet the Welsh Housing Quality Standards, and that is why since 2010 we have invested over £130 million in their homes. We are proud to announce that we recently achieved our Great Place to Work certification, demonstrating our commitment to ensuring Tai Calon fosters a culture of trust, fairness, respect and camaraderie, making it a place colleagues truly want to work.
About You: To be successful as a Compliance Administrator, the ideal candidate will:
- Demonstrate excellent written and verbal communication skills.
- Be well organised, with attention to detail to ensure effective work planning, prioritising, multi-tasking, and meeting of deadlines.
- Have excellent keyboard and data input skills - proven high standards of accuracy, quality and timeliness.
- Co-operate and work well with others in pursuit of team goals.
- Be tenant and customer focused.
- Demonstrate integrity and support for organisation values - CALON.
- Be committed to ongoing personal development.
Your Knowledge, Experience and Qualifications: You will also need to have the following knowledge, experience and qualifications:
- Educated to level 2 national qualification framework for England, Wales and Northern Ireland.
- Minute taking experience.
- Two years full time experience or five years part time in a similar role.
- Experience providing technical administrative support in an office environment.
- Experience using Microsoft Office - Word, Excel and PowerPoint.
- Experience using NEC Housing, Ramis or a similar management or document system.
What you'll be doing: To assist and support the PST Compliance Team with administrational support that will include stakeholder and resident engagement. Maintaining accurate data compliance systems via monitoring of inputs from other teams and document uploads through electronic systems. As a Compliance Administrator, you'll take ownership in:
- Data entry into various IT systems to record customer requests, outputs, costing information and compliance data.
- Liaising and communicating with customers / contractors.
- Maintaining the quality data and standards using all available systems, DRS (repairs systems), RAMIS (Compliance systems) through accurate data entry, checking, and identifying data to maintain compliance with statutory duties.
- Assisting the team to effectively have oversight of Health and Safety across Gas, Electrical, Lifts, and other relevant areas.
- Liaising with relevant persons to ensure actions are completed accurately in a timely manner with clear audit trail, i.e., evidence attached to each action by way of email, photograph, or report to justify and close actions.
- Ensuring purchase orders are raised accurately for all programmes before they commence and closed appropriately for payment.
- Engaging with residents to arrange appointments where required to assist the team and to issue certificates within recommended / legislative requirements following inspections.
- Assisting with the development of user-friendly compliance systems and processes ensuring clear and accurate details are always stored.
- Being the point of contact for customers for general system and data enquiries and providing relevant training within the capacity of the role.
- Attending relevant internal and external meetings including training when required.
- General administration and filing for the team.
Contract Type: Fixed Term until 31/03/2027
Working Pattern: As a Compliance Administrator, you will work 37 hours per week. Your working pattern will be; Monday to Thursday - 8:00 am to 4:30 pm, Friday - 8:00 am to 1:00 pm.
Where You'll Be Working: This role offers Hybrid Working, where you'll be able to work from home. For the days that you're in the office, we've got a bright, open and modern space for you to catch up with colleagues and work from.
Benefits: In joining our team, you will access the following:
- Flexi Time
- Hybrid Working
- Free on-site parking
- 33 days of annual leave (including bank holidays)
- Defined Contribution Pension Scheme
- Occupational Sick Pay
- Training and Development opportunities
- A comprehensive range of company benefits, including a Cycle to Work scheme and access to HOP (Home of Perks) with a whole array of shopping discounts and cashback.
- Free, confidential, 24/7 employee assistance programme (with access to flexible counselling)
Disability Confident Employer: We are a disability confident committed employer, and if you require any adjustments or support to be considered for this role, email our team at hradmin@taicalon.org or contact us on 0300 303 1717.
More Information: If you'd like more information about this role, why not reach out to one of the team using the details below.
Email: hradmin@taicalon.org
Telephone: 0300 303 1717
Compliance Administrator employer: Tai Calon Community Housing Limited
Tai Calon is an exceptional employer, recognised for its commitment to fostering a culture of trust, fairness, and respect, as evidenced by our Great Place to Work certification. With a focus on employee development and a range of benefits including hybrid working, flexi time, and extensive training opportunities, we empower our staff to thrive while making a meaningful impact in the community. Join us in Blaenau Gwent, where you can contribute to improving affordable housing services and enjoy a supportive work environment that values your contributions.
Contact Details:
Tai Calon Community Housing Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Compliance Administrator
✨Dive into Industry Groups
Join compliance and risk management groups on platforms like LinkedIn and Facebook. These communities often share temp job postings and insights. You’d be surprised at how many temporary gigs float around through word of mouth!
✨Showcase Your Expertise
Consider creating content on compliance topics that get you noticed—think LinkedIn articles or even a blog. This not only shows off your knowledge but can grab the attention of companies like Tai Calon Community Housing Limited when they’re searching for someone to fill a temporary position.
✨Tap into Recruitment Agencies
Reach out to recruitment agencies that specialise in compliance and risk roles. They’re usually in touch with companies looking to fill temporary roles, which can save us a lot of time in our job search.
✨Go Local with Networking
Attend local compliance and risk seminars or workshops. Meeting professionals in our area can open up temp opportunities, and it’s a great way to make your face known in the industry—plus, you might even meet someone from Tai Calon Community Housing Limited!
We think you need these skills to ace Compliance Administrator
Some tips for your application 🫡
Show Your Compliance Know-How:When you’re applying for a compliance-risk role like Compliance Administrator, make sure to highlight your understanding of industry regulations and risk management principles. Mention any relevant coursework, certifications, or projects that showcase your expertise in these areas—it's what sets you apart!
Highlight Your Analytical Skills:In the compliance-risk field, strong analytical skills are essential. Talk about your experiences that required critical thinking and data analysis, whether in past roles, internships, or academic projects. Show us how you've identified risks and implemented solutions in the past.
Tailor Your CV for the Temporary Role:Since this is a temporary role, focus on your availability and flexibility in your CV. Highlight any previous short-term roles or projects that demonstrate your ability to adapt quickly and deliver results in a fast-paced environment. This helps employers see you as an easy fit in their team!
A Concise Cover Letter is Key:Keep your cover letter short and focused! Explain why you're interested in the compliance-risk area specifically for this temporary position at Tai Calon Community Housing Limited. Mention what you hope to learn and achieve, showing your enthusiasm and motivation to contribute positively during your time there.
How to prepare for a job interview at Tai Calon Community Housing Limited
✨Know Your Compliance Basics
Make sure you're clued up on the key compliance and risk regulations pertinent to the industry you're applying to. Understanding frameworks like GDPR or AML will not only impress but also show that you’re ready to hit the ground running in your temporary role at Tai Calon Community Housing Limited.
✨Prepare for Scenarios
Expect scenario-based questions that test your problem-solving skills. They might ask how you'd handle a specific compliance issue. Think through real situations you’ve encountered in past roles or study hypothetical cases to showcase your analytical skills and practical judgement during the interview.
✨Highlight Your Adaptability
Since this is a temporary position, emphasise your ability to adapt quickly to new environments and team dynamics. Share examples of how you’ve successfully adjusted to changes in past roles and how this flexibility can benefit Tai Calon Community Housing Limited in the short term.
✨Gather Your Technical Tools
Familiarise yourself with commonly used compliance tools or software, as they might come up in the interview. If you've used tools for risk assessments or compliance tracking, mention those and be ready to discuss how they can streamline processes at Tai Calon Community Housing Limited.
