At a Glance
- Tasks: Support the Compliance Team with data management and stakeholder engagement.
- Company: Join Tai Calon, the largest provider of affordable homes in Blaenau Gwent.
- Benefits: Enjoy hybrid working, flexi time, 33 days leave, and a range of perks.
- Other info: Great workplace culture with opportunities for personal development.
- Why this job: Make a real difference in your community while developing your skills.
- Qualifications: Level 2 qualification and experience in administrative support required.
The predicted salary is between 31500 - 38500 £ per year.
About Us: Tai Calon was established in 2010 as a not-for-profit housing association, with almost 6,000 homes we are the largest provider of affordable homes in Blaenau Gwent. Our focus is to deliver high levels of customer satisfaction in all aspects of the service that we offer. Part of that is to ensure our customers' homes meet the Welsh Housing Quality Standards, and that is why since 2010 we have invested over £130 million in their homes. We are proud to announce that we recently achieved our Great Place to Work certification, demonstrating our commitment to ensuring Tai Calon fosters a culture of trust, fairness, respect and camaraderie, making it a place colleagues truly want to work.
About You: To be successful as a Compliance Administrator, the ideal candidate will:
- Demonstrate excellent written and verbal communication skills.
- Be well organised, with attention to detail to ensure effective work planning, prioritising, multi-tasking, and meeting of deadlines.
- Have excellent keyboard and data input skills - proven high standards of accuracy, quality and timeliness.
- Co-operate and work well with others in pursuit of team goals.
- Be tenant and customer focused.
- Demonstrate integrity and support for organisation values - CALON.
- Be committed to ongoing personal development.
Your Knowledge, Experience and Qualifications: You will also need to have the following knowledge, experience and qualifications:
- Educated to level 2 national qualification framework for England, Wales and Northern Ireland.
- Minute taking experience.
- Two years full time experience or five years part time in a similar role.
- Experience providing technical administrative support in an office environment.
- Experience using Microsoft Office - Word, Excel and PowerPoint.
- Experience using NEC Housing, Ramis or a similar management or document system.
What you'll be doing: To assist and support the PST Compliance Team with administrational support that will include stakeholder and resident engagement. Maintaining accurate data compliance systems via monitoring of inputs from other teams and document uploads through electronic systems. As a Compliance Administrator, you'll take ownership in:
- Data entry into various IT systems to record customer requests, outputs, costing information and compliance data.
- Liaising and communicating with customers / contractors.
- Maintaining the quality data and standards using all available systems, DRS (repairs systems), RAMIS (Compliance systems) through accurate data entry, checking, and identifying data to maintain compliance with statutory duties.
- Assisting the team to effectively have oversight of Health and Safety across Gas, Electrical, Lifts, and other relevant areas.
- Liaising with relevant persons to ensure actions are completed accurately in a timely manner with clear audit trail, i.e., evidence attached to each action by way of email, photograph, or report to justify and close actions.
- Ensuring purchase orders are raised accurately for all programmes before they commence and closed appropriately for payment.
- Engaging with residents to arrange appointments where required to assist the team and to issue certificates within recommended / legislative requirements following inspections.
- Assisting with the development of user-friendly compliance systems and processes ensuring clear and accurate details are always stored.
- Being the point of contact for customers for general system and data enquiries and providing relevant training within the capacity of the role.
- Attending relevant internal and external meetings including training when required.
- General administration and filing for the team.
Contract Type: Fixed Term until 31/03/2027
Working Pattern: As a Compliance Administrator, you will work 37 hours per week. Your working pattern will be; Monday to Thursday - 8:00 am to 4:30 pm, Friday - 8:00 am to 1:00 pm.
Where You'll Be Working: This role offers Hybrid Working, where you'll be able to work from home. For the days that you're in the office, we've got a bright, open and modern space for you to catch up with colleagues and work from.
Benefits: In joining our team, you will access the following:
- Flexi Time
- Hybrid Working
- Free on-site parking
- 33 days of annual leave (including bank holidays)
- Defined Contribution Pension Scheme
- Occupational Sick Pay
- Training and Development opportunities
- A comprehensive range of company benefits, including a Cycle to Work scheme and access to HOP (Home of Perks) with a whole array of shopping discounts and cashback.
- Free, confidential, 24/7 employee assistance programme (with access to flexible counselling)
Disability Confident Employer: We are a disability confident committed employer, and if you require any adjustments or support to be considered for this role, email our team at hradmin@taicalon.org or contact us on 0300 303 1717.
More Information: If you'd like more information about this role, why not reach out to one of the team using the details below.
Email: hradmin@taicalon.org
Telephone: 0300 303 1717
Compliance Administrator employer: Tai Calon Community Housing Limited
Tai Calon is an exceptional employer, recognised for its commitment to fostering a supportive and inclusive work environment. With a focus on employee development and well-being, we offer flexible working arrangements, generous annual leave, and a range of benefits that enhance work-life balance. Our recent Great Place to Work certification reflects our dedication to creating a culture of trust and respect, making us a desirable choice for those seeking meaningful employment in the heart of Blaenau Gwent.
Contact Details:
Tai Calon Community Housing Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Compliance Administrator
✨Join Compliance Communities
Get involved in compliance and risk communities — both online and offline. Look for forums, LinkedIn groups, or even local meetups where compliance pros hang out. You never know who might drop a job opportunity your way!
✨Attend Industry Conferences
Keep an eye out for compliance and risk management conferences and workshops in your area. These events are a goldmine for networking, and they often have job boards or recruiters on-site looking for new talent. Plus, it’s a chance to learn what's trending in the field.
✨Leverage Your University Career Services
If you’ve recently graduated or are still studying, head over to your university's career services. Many companies, including those in compliance, actively recruit fresh talent through these services, so make sure you tap into that resource.
✨Showcase Your Knowledge Online
Start writing articles or blog posts about compliance topics that interest you. Share them on platforms like LinkedIn to demonstrate your knowledge and passion. This not only builds your presence in the field but can also catch the attention of companies like Tai Calon Community Housing Limited looking for candidates who are engaged and informed.
We think you need these skills to ace Compliance Administrator
Some tips for your application 🫡
Show Your Understanding of Compliance:In the compliance-risk field, it's super important to showcase your understanding of regulations and risk management frameworks. Highlight any relevant coursework, certifications (like ICA or AML), or even projects that demonstrate your knowledge and commitment to this area. We want to see how you can navigate this complex landscape!
Quantify Your Achievements:When detailing your experience, try to quantify your achievements. For example, if you've previously worked on a project that improved compliance metrics or reduced risk exposure, give us the numbers! This data-driven approach really stands out to hiring managers in compliance-risk roles.
Tailor Your CV to Reflect Relevant Skills:Make sure your CV highlights skills that are particularly relevant to compliance, like attention to detail, analytical thinking, and report writing. Ensure these are easy to spot – consider using bullet points to break down your responsibilities and achievements for maximum impact!
Craft a Motivating Cover Letter:In your cover letter, let us know why you’re excited about the compliance-risk role at Tai Calon Community Housing Limited. Share what motivates you about compliance, and how you believe you can contribute to our mission. This is your chance to showcase not only your skills but also your passion for this important field!
How to prepare for a job interview at Tai Calon Community Housing Limited
✨Master the Regulations
Brush up on key compliance regulations relevant to the industry you're applying to. Familiarising yourself with specific laws and frameworks used in your field will give you an edge during technical questions. Show that you’re not just aware of them but can also apply them—think real-life scenarios!
✨Show Your Analytical Skills
Compliance roles really focus on analytical skills, so be prepared for case studies or situational questions during the interview. We've got to demonstrate how we approach risk assessments or compliance audits, possibly drawing on examples from past experiences or university projects. Bring some thoughtful case scenarios to discuss!
✨Know Your Tools
Get comfortable with commonly used compliance software and tools. Familiarity with platforms like RSA or MetricStream can really impress during your interview, as it shows you're ready to hit the ground running. If you’ve had any experience with them, make sure to highlight that!
✨Align with Company Culture
Since it's a full-time position, show your long-term commitment and interest in the company’s mission and values. Dive into how your ethics and professional philosophy align with Tai Calon Community Housing Limited’s stance on compliance. A shared vision can really resonate with interviewers looking for fit as much as skill!
