Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead and motivate a team of Technicians & Apprentices in a busy workshop.
- Company: Join Lookers, a top UK motor vehicle retailer with over 150 dealerships.
- Benefits: Enjoy enhanced holidays, critical illness cover, and 24/7 health support.
- Why this job: Advance your career with brand-specific training in a supportive environment.
- Qualifications: Previous automotive experience and a valid UK driving license are essential.
- Other info: Work Monday to Friday, 08:00 - 17:30, in a dynamic team setting.
The predicted salary is between 24000 - 42000 £ per year.
OTE
Overview
Location: Stockport SEAT/Cupra
Contract type: Permanent, full-time
Working hours: Monday to Friday 08:00 – 17:30
Salary: £30,000pa
An exciting opportunity has become available here in Stockport at our SEAT/Cupra dealership. We are looking for an experienced Workshop Controller to join our dynamic team in our impressive facility. This position is ideal for a talented and enthusiastic Workshop Controller aiming to advance their career with a renowned brand. You will supervise and motivate our team of Technicians & Apprentices and proactively review and prioritize the daily workload.
You will be a crucial part of our business and the Aftersales Department, reporting to the Aftersales Manager who will support you with the necessary tools to excel. Additionally, you will have access to brand-specific training to help you progress within the motor trade industry.
The successful candidate will be responsible for the day-to-day running of the workshop, ensuring technicians meet their daily targets. You will assist the Service Manager in providing excellent customer service, achieving profits, and maintaining customer retention. Maintaining high customer satisfaction through quality checks will also be part of your role.
- Ensure all practices comply with company, DVSA, health and safety, and OEM policies.
- Ensure all service work is completed correctly, efficiently, and on time, prioritizing customer satisfaction.
- Maintain relationships with vehicle manufacturers, support technicians during repairs, and uphold high standards within the workshop.
- Coordinate with colleagues and departments to deliver top-quality service.
- Schedule work considering workshop targets, job complexity, and parts availability.
- Support the team with technical challenges and prepare technical reports.
We seek someone friendly, confident, and enthusiastic, with the ability to work well as part of a team. Previous automotive experience, preferably in a franchised dealership, is required. A full valid UK driving license is essential for this role.
If your skills and experience match our requirements, please apply today. For questions, contact
About us
Lookers is one of the UK\’s top three motor vehicle retailers, representing 32 manufacturers across over 150 franchised dealerships nationwide. We offer a competitive benefits package, including:
- Enhanced holidays based on service length
- Critical illness cover and Life Assurance after 2 years
- Smart Health support available 24/7
- Enhanced maternity, paternity, and adoption leave
We invest in our people through manufacturer-specific training and career development opportunities. We celebrate success and foster an inclusive, discrimination-free environment.
Applicants will undergo employment checks, including verification of employment history, address, credit, criminal record, and driving license, as applicable.
#J-18808-Ljbffr
Workshop Controller employer: Taggarts Motor Group
Contact Detail:
Taggarts Motor Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Workshop Controller
✨Tip Number 1
Familiarise yourself with the specific brands, SEAT and Cupra, as well as their latest models and technologies. This knowledge will not only help you stand out during interviews but also demonstrate your genuine interest in the role and the company.
✨Tip Number 2
Network with current or former employees of Lookers or similar dealerships. Engaging with them can provide valuable insights into the company culture and expectations, which can be beneficial when discussing your fit for the Workshop Controller position.
✨Tip Number 3
Prepare to discuss your previous experience in managing teams and handling workshop operations. Be ready to share specific examples of how you've motivated technicians and improved efficiency in past roles, as this will be crucial for the Workshop Controller position.
✨Tip Number 4
Showcase your commitment to customer satisfaction by preparing examples of how you've handled customer complaints or improved service quality in previous jobs. This will highlight your alignment with the company's focus on maintaining high customer satisfaction.
We think you need these skills to ace Workshop Controller
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in the automotive industry, particularly any roles where you've supervised teams or managed workloads. Use specific examples to demonstrate your skills as a Workshop Controller.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention your previous experience in franchised dealerships and how it aligns with the responsibilities outlined in the job description.
Highlight Key Skills: In your application, emphasise key skills such as team leadership, customer service excellence, and technical knowledge. These are crucial for the Workshop Controller position and should be evident in your written materials.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential in the automotive industry.
How to prepare for a job interview at Taggarts Motor Group
✨Know the Company
Before your interview, take some time to research Lookers and their values. Understanding their commitment to customer satisfaction and employee development will help you align your answers with what they are looking for.
✨Showcase Your Experience
Be prepared to discuss your previous automotive experience in detail. Highlight specific examples where you've successfully managed a team or improved workshop efficiency, as this will demonstrate your capability as a Workshop Controller.
✨Prepare for Technical Questions
Expect questions related to technical challenges you might face in the role. Brush up on common issues technicians encounter and think about how you would support your team in resolving these problems.
✨Emphasise Teamwork and Leadership
Since the role involves supervising a team, be ready to talk about your leadership style. Share examples of how you've motivated a team in the past and how you plan to maintain high standards within the workshop.
