HR and Benefits Advsior in Plymouth

Location: London (Hybrid, minimum 3 days per week in the office)

Department: People & Culture

Reports to: Regional HR Business Partner, EMEA

Job Type: Full Time Fixed Term Contract

Contract Duration: Until 31 December 2026

Salary: £35,000 - £40,000 per annum dependent on experience

About the role:

We are seeking an experienced HR & Benefits Advisor to provide proactive support across employee relations, benefits administration and HR operations across the UK. This is a fixed term contract until 31 December 2026, created to provide additional support to the People team during a period of business growth and change.

Your role will be varied as you will be involved in the whole employee lifecycle. You’ll have the opportunity to use your current knowledge, develop new skills and meet lots of new people. The role will act as a trusted first point of contact for managers and employees, providing practical guidance on people matters while ensuring compliance with employment legislation and company policies.

The successful candidate will have strong employee relations experience, previous exposure to employee benefits and pensions administration, and experience working within a creative, marketing, media, production, digital or agency environment.

This role offers an excellent opportunity to join a collaborative People team and play a key role in supporting managers, employees and wider business initiatives across a fast paced, commercially focused organisation.

Responsibilities:

• Provide first line HR advice and guidance to managers and employees on a range of people matters.
• Manage low to medium complexity employee relations cases from initial advice through to outcome, escalating complex cases where appropriate.
• Support and advise managers on disciplinary, grievance, capability, probation, flexible working, absence management and performance management matters.
• Advise managers on people management best practice, ensuring consistency and compliance across the business.
• Support managers with short and long term sickness cases, including occupational health referrals, phased return to work plans and reasonable adjustments.
• Assist with organisational change activities, restructures, consultation processes and other employee lifecycle initiatives where required.
• Maintain accurate case management records and documentation.
• Ensure all employee relations matters are managed in line with company policy and employment legislation.
• Manage the administration of employee benefits programmes including private medical insurance, pension schemes, wellness initiatives and flexible benefits.
• Work closely with payroll to ensure benefit and pension changes are processed accurately and in a timely manner.
• Act as a key point of contact for employee benefit enquiries and liaise with external providers to resolve issues.
• Support annual benefits renewal activities and ongoing benefits harmonisation projects across EMEA.
• Manage P11D processes and support the continued development of payrolled benefits.
• Support benefits and pension administration across EMEA countries, including supplier management and invoice processing.
• Maintain effective relationships with external benefits brokers, pension providers and suppliers.
• Support the communication and promotion of employee benefits to maximise employee understanding and engagement.
• Assist in the development, review and implementation of HR policies, procedures and guidance documents.
• Ensure HR practices remain compliant with employment legislation and internal governance requirements.
• Maintain accurate employee records and data within Workday and other HR systems.
• Produce HR reports and analyse key people metrics including absence, turnover, engagement and benefits utilisation.
• Support HR projects and continuous improvement initiatives across the People function.
• Ensure confidentiality and security of employee information at all times.
• Support HR Business Partners with key projects and challenges across the business through the implementation of new initiatives.
• Work collaboratively with all areas of the HR function to deliver an exceptional HR service to the business.
• Support the HR Business Partner with key processes, including talent planning, annual salary review, performance management and probation.
• Manage and resolve employment relations issues informally and formally.
• Support employee wellbeing initiatives and promote a positive employee experience.
• Assist with employee engagement activities, surveys and action planning.
• Support the administration and development of recognition and engagement platforms.
• Contribute to learning and development initiatives and people programmes where required.
• Support onboarding and employee lifecycle activities to ensure a seamless employee experience.

Experience and skills:

• CIPD Level 3 qualified, working towards CIPD Level 5, or equivalent experience.
• Prior experience in an HR-related role.
• Experience in ER case management or ER knowledge.
• Experience supporting organisational change, consultation processes or business transformation initiatives.