At a Glance
- Tasks: Book and manage travel for high-profile clients, ensuring top-notch service.
- Company: Join TAG, a leader in personalised travel and event management.
- Benefits: Enjoy private medical insurance, enhanced pension contributions, and generous holiday entitlement.
- Other info: Fast-paced environment with opportunities for growth and learning.
- Why this job: Be part of a dynamic team that makes travel stress-free for clients.
- Qualifications: 1+ years in travel, GDS experience, and a knack for detail.
The predicted salary is between 30000 - 40000 € per year.
TAG provides high-touch, personalised travel and event management services to the biggest names on the planet, as well as top C-suite executives and award-winning productions. Our mission is to alleviate the stress and complexity of travel, and we are committed to uncovering solutions to get our clients where they need to be, feeling ready to take on the world. If you’re looking for a fun, ever-changing and challenging environment, TAG is the answer.
The role of Travel Consultant has responsibility for booking and managing all aspects of Production client travel requests. This position ensures the highest possible standards are delivered at all times with a personalised and individual approach to each client. The Travel Consultant conducts their work in accordance with client Service Level Agreements and TAG Policies.
Responsibilities & Duties:
- Accurately and effectively service all travel requests from enquiry to reconciliation, ensuring all air, hotel, rail and/or other ancillary service reservations fully meet the client’s expectations.
- Handle post-booking requests and amend any requested changes, processing reissues where required.
- Respond to any client queries ensuring these are resolved in a timely and satisfactory manner.
- Negotiate the best rates and deals from vendors to maximise savings and reduce client expenditure. Seek assistance from colleagues to assess all potential revenue and income streams for maximum company profitability.
- Ensure all Quality Control (QC) procedures and tasks are followed and all PNRs in Galileo are correct and fully completed.
- Action all duties with attention to detail to prevent individual error, avoidable company financial losses and to ensure correct information is readily available for continuity of service for all team members.
Qualifications:
- 1+ years of relevant experience within a travel agency.
- Hotel and air fares ticketing experience.
- Experience of servicing groups.
- GDS experience (Galileo preferred).
- Proven record of working in a fast-paced environment.
Experience TAG Perks:
- Private Medical and Dental insurance.
- Enhanced employer pension contributions.
- Service-based holiday entitlement.
We are committed to offering an equal opportunity for all employees and applicants.
Travel Consultant - Production in Manchester employer: TAG
TAG is an exceptional employer that thrives on delivering high-touch, personalised travel and event management services in a dynamic and challenging environment. With a strong commitment to employee well-being, we offer comprehensive benefits including private medical and dental insurance, enhanced pension contributions, and a service-based holiday entitlement. Our collaborative work culture fosters professional growth and encourages innovation, making TAG the ideal place for those seeking a rewarding career in the travel industry.
StudySmarter Expert Advice🤫
We think this is how you could land Travel Consultant - Production in Manchester
✨Tip Number 1
Network like a pro! Reach out to your connections in the travel industry and let them know you're on the hunt for a Travel Consultant role. You never know who might have the inside scoop on openings at TAG or other companies.
✨Tip Number 2
Prepare for interviews by researching TAG's values and mission. Show us how your experience aligns with our commitment to personalised service and stress-free travel solutions. Tailor your answers to reflect our ethos!
✨Tip Number 3
Practice your negotiation skills! As a Travel Consultant, you'll need to secure the best rates for clients. Role-play scenarios with friends or family to build confidence in discussing prices and deals.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in joining the TAG team and making a difference in the travel world.
We think you need these skills to ace Travel Consultant - Production in Manchester
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Travel Consultant role. Highlight your experience in travel management and any relevant skills that align with TAG's mission of providing high-touch, personalised service.
Showcase Your Attention to Detail:Since this role requires a keen eye for detail, be sure to mention specific examples where you've successfully managed complex travel arrangements or resolved client queries efficiently. This will demonstrate your ability to meet client expectations.
Highlight Your Negotiation Skills:As a Travel Consultant, negotiating the best rates is key. Share instances where you've successfully negotiated deals or saved costs for clients. This will show us that you can maximise savings while ensuring quality service.
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re proactive and keen to join our team!
How to prepare for a job interview at TAG
✨Know Your Stuff
Make sure you brush up on your knowledge of travel booking systems, especially Galileo. Familiarise yourself with common travel queries and how to resolve them efficiently. This will show that you're not just interested in the role but also prepared to hit the ground running.
✨Personal Touch Matters
Since TAG prides itself on high-touch, personalised service, think about how you can demonstrate your ability to connect with clients. Prepare examples from your past experience where you went above and beyond to meet a client's needs. This will highlight your commitment to exceptional service.
✨Be Ready to Negotiate
Negotiation skills are key in this role. Think of scenarios where you've successfully negotiated rates or deals in the past. Be prepared to discuss your approach and how it benefited both the client and your previous employer.
✨Attention to Detail is Key
In a fast-paced environment like TAG, attention to detail can make or break a booking. Bring examples of how you've ensured accuracy in your work before, whether it's through double-checking bookings or following QC procedures. This will reassure them that you can maintain high standards under pressure.
