At a Glance
- Tasks: Manage VIP travel requests and create seamless itineraries for high-profile clients.
- Company: TAG, a leading travel management company with a focus on personalised service.
- Benefits: Competitive salary, hybrid work model, health plans, and career development opportunities.
- Other info: Enjoy a people-focused culture with perks like lunch & learns and your birthday off!
- Why this job: Join a dynamic team and make travel stress-free for top executives worldwide.
- Qualifications: 3+ years in travel management, GDS experience, and a passion for exceptional service.
The predicted salary is between 30000 - 40000 € per year.
About the Company: TAG provides high-touch, personalised travel and event management services to the biggest names on the planet, as well as top C-suite executives and award-winning productions. Our mission is to alleviate the stress and complexity of travel, and we are committed to uncovering solutions to get our clients where they need to be, feeling ready to take on the world. If you’re looking for a fun, ever-changing and challenging environment, TAG is the answer.
Overview: Our consultants support some of the world’s most prestigious private investment firms and financial institutions. These clients operate at the highest level of global finance, where travel is fast-paced, international and often time-critical. Managing their travel programmes means working in a high-trust environment where discretion, precision and proactive service are essential. From complex multi-city itineraries to dynamic investor roadshows that span multiple cities and tight schedules, our consultants play a vital role in keeping executives and investment teams moving seamlessly across the globe.
The role of Senior Travel Executive has responsibility for booking and managing all aspects of Corporate client travel requests. Based in Manchester, this role puts you right at the heart of our growing operation. You’ll team up with colleagues across the globe to drive exciting company initiatives and uncover smarter, more innovative ways of working.
Responsibilities & Duties:
- Manage client travel requirements, including VIP client travel requirements, while anticipating and understanding individual client preferences and needs.
- Analyse all enquiries and requests received from clients and decide on the best options to offer.
- Formulate logistical itinerary plans to deliver practical travel solutions, ensuring that budgets and specific requirements are met.
- Fully service all VIP enquiries, requests, bookings and ticketing with the highest standards and quality documentation.
- Ensure all air, rail, hotel and/or other ancillary reservations meet company and client expectations.
- Report, investigate and resolve errors or/and client complaints adhering to the highest standards of customer service.
- Manage Quality Control (QC) procedures and tasks.
- Process complex reissues and pricing records accurately.
- Negotiate the best rates and deals from vendors to reduce client expenditure.
- Assess all potential revenue and income streams for maximum company profitability.
Experience:
- 3+ years of relevant experience within a travel management company.
- GDS experience (Galileo preferred).
- Proven working knowledge and experience of airfares, contracted fares, ticketing, reissues, published airfares, flight and hotel bookings.
- Experience handling VIP, Corporate, entertainment clients and/or group travel.
TAG Perks:
- Market competitive salary and incentive structure.
- Flexibility: Offering a hybrid model between our office and home.
- Your Wellbeing Matters: health plans, pension scheme and EAP programme.
- People - Focused Culture: At TAG, we are fortunate to have exceptional people across our entire business — those who prioritise a teamwork mentality, an ambitious spirit and a genuine attitude — even when the going gets tough.
- Extras: Career development opportunities, lunch & learns, employee discounts and your birthday off!
We are committed to offering an equal opportunity for all employees and applicants.
Senior Travel Executive in Manchester employer: TAG
TAG is an exceptional employer that fosters a dynamic and supportive work culture, perfect for those looking to thrive in the fast-paced world of travel management. With a focus on teamwork, ambition, and genuine service, employees benefit from competitive salaries, flexible working arrangements, and ample opportunities for career development. Located in Manchester, TAG offers a unique chance to engage with prestigious clients while enjoying a people-focused environment that prioritises wellbeing and personal growth.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Travel Executive in Manchester
✨Tip Number 1
Network like a pro! Reach out to your connections in the travel industry and let them know you're on the hunt for a Senior Travel Executive role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching TAG and its clients. Understand their values and how they operate. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the demands of managing VIP client travel. Highlight your problem-solving skills and ability to work under pressure, as these are key in a fast-paced environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining TAG and ready to dive into the exciting challenges ahead.
We think you need these skills to ace Senior Travel Executive in Manchester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the Senior Travel Executive role. Highlight your experience in managing corporate travel, especially for VIP clients, and any relevant GDS knowledge you have.
Craft a Compelling Cover Letter:Use your cover letter to showcase your passion for travel management and how your ambitious spirit fits with TAG's values. Share specific examples of how you've gone above and beyond for clients in the past.
Showcase Your Problem-Solving Skills:In your application, emphasise your ability to handle complex travel requests and resolve issues efficiently. TAG values discretion and precision, so make sure to mention any relevant experiences that demonstrate these qualities.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of being noticed. It’s the easiest way for us to keep track of your application and get back to you quickly!
How to prepare for a job interview at TAG
✨Know Your Clients
Before the interview, research TAG's key clients and their industries. Understanding their travel needs and preferences will help you demonstrate your ability to manage VIP client requirements effectively.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've handled complex travel arrangements in the past. Highlight your ability to anticipate issues and provide proactive solutions, as this is crucial for managing high-stakes travel.
✨Demonstrate Teamwork
TAG values a teamwork mindset, so be ready to discuss how you've collaborated with colleagues in previous roles. Share specific instances where your teamwork led to successful outcomes, especially in fast-paced environments.
✨Be Ready to Discuss Negotiation Tactics
Since negotiating the best rates is part of the role, come prepared with examples of how you've successfully negotiated deals in the past. This will show your potential employer that you can help reduce client expenditure while maintaining quality service.
