At a Glance
- Tasks: Manage VIP travel requests and create seamless itineraries for high-profile clients.
- Company: TAG, a leading travel management company with a focus on personalised service.
- Benefits: Competitive salary, hybrid work model, health plans, and career development opportunities.
- Other info: Embrace a people-focused culture with teamwork and ambition at its core.
- Why this job: Join a dynamic team and make travel stress-free for top executives worldwide.
- Qualifications: 3+ years in travel management, GDS experience, and a passion for exceptional service.
The predicted salary is between 30000 - 40000 £ per year.
About the Company: TAG provides high-touch, personalised travel and event management services to the biggest names on the planet, as well as top C-suite executives and award-winning productions. Our mission is to alleviate the stress and complexity of travel, and we are committed to uncovering solutions to get our clients where they need to be, feeling ready to take on the world. If you’re looking for a fun, ever-changing and challenging environment, TAG is the answer.
Overview: Our consultants support some of the world’s most prestigious private investment firms and financial institutions. These clients operate at the highest level of global finance, where travel is fast-paced, international and often time-critical. Managing their travel programmes means working in a high-trust environment where discretion, precision and proactive service are essential. From complex multi-city itineraries to dynamic investor roadshows that span multiple cities and tight schedules, our consultants play a vital role in keeping executives and investment teams moving seamlessly across the globe. It’s an exciting opportunity to work at the heart of global finance, build trusted relationships, and deliver the exceptional, high-touch service that defines TAG.
The role of Travel Executive has responsibility for booking and managing all aspects of Corporate client travel requests. Based in London, this role puts you right at the heart of our growing operation. You’ll team up with colleagues across the globe to drive exciting company initiatives and uncover smarter, more innovative ways of working.
Responsibilities & Duties:
- Manage client travel requirements, including VIP client travel requirements, while anticipating and understanding individual client preferences and needs.
- Analyse all enquiries and requests received from clients and decide on the best options to offer. Formulate logistical itinerary plans to deliver practical travel solutions, ensuring that budgets and specific requirements are met.
- Fully service all VIP enquiries, requests, bookings and ticketing with the highest standards and quality documentation. Ensure all air, rail, hotel and/or other ancillary reservations meet company and client expectations.
- Report, investigate and resolve errors or/and client complaints adhering to the highest standards of customer service.
- Manage Quality Control (QC) procedures and tasks.
- Process complex reissues and pricing records accurately.
- Negotiate the best rates and deals from vendors to reduce client expenditure. Assess all potential revenue and income streams for maximum company profitability.
Experience: To be successful at TAG is as much about mindset and attitude as it is about skill set and qualifications. We’re a team who share the same desire and passion to go above and beyond for each and every client. We revel in making the seemingly impossible possible, always rising to the challenge with ambition and a genuine, open attitude.
- 3+ years of relevant experience within a travel management company.
- GDS experience (Galileo preferred).
- Proven working knowledge and experience of airfares, contracted fares, ticketing, reissues, published airfares, flight and hotel bookings.
- Experience handling VIP, Corporate, entertainment clients and/or group travel.
Experience TAG Perks: At TAG, our company Values matter. Every member of our team exemplifies Teamwork, have an Ambitious spirit and have a Genuine attitude. It’s what makes us who we are!
Package: Market competitive salary and incentive structure.
Flexibility: Offering a hybrid model between our office and home.
Your Wellbeing Matters: health plans, pension scheme and EAP programme.
People - Focused Culture: At TAG, we are fortunate to have exceptional people across our entire business — those who prioritise a teamwork mentality, an ambitious spirit and a genuine attitude — even when the going gets tough.
Extras: Career development opportunities, lunch & learns and employee discounts.
We are committed to offering an equal opportunity for all employees and applicants.
Travel Executive in London employer: Tag
Contact Detail:
Tag Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Travel Executive in London
✨Tip Number 1
Network like a pro! Reach out to people in the travel industry, especially those who work at TAG or similar companies. A friendly chat can open doors and give you insider info on job openings.
✨Tip Number 2
Prepare for interviews by researching TAG’s values and mission. Show us how your ambition and teamwork mindset align with our culture. We love candidates who can demonstrate their genuine spirit!
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience with VIP clients and travel management makes you the perfect fit for the Travel Executive role. Confidence is key!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for ambitious individuals ready to take on the world of travel.
We think you need these skills to ace Travel Executive in London
Some tips for your application 🫡
Show Your Passion for Travel: When you're writing your application, let your love for travel shine through! Share any personal experiences or stories that highlight your enthusiasm for exploring new places and cultures. We want to see that you’re genuinely excited about the role!
Tailor Your CV to the Role: Make sure your CV is tailored specifically for the Travel Executive position. Highlight relevant experience, especially in managing VIP or corporate travel. We appreciate when applicants take the time to align their skills with what we’re looking for!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We love a well-structured application that gets straight to the good stuff without unnecessary fluff!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at TAG!
How to prepare for a job interview at Tag
✨Know Your Clients
Before the interview, research TAG's clientele and their specific travel needs. Understanding the high-touch service expected for VIP clients will help you demonstrate your ability to anticipate and meet those needs during the interview.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've successfully managed complex travel itineraries or resolved client complaints in the past. Highlighting your proactive approach and ability to think on your feet will resonate well with TAG's emphasis on discretion and precision.
✨Familiarise Yourself with GDS
Brush up on your knowledge of Global Distribution Systems, especially Galileo if possible. Being able to discuss your experience with airfares, ticketing, and bookings confidently will show that you're ready to hit the ground running.
✨Emphasise Teamwork and Ambition
TAG values a teamwork mentality and an ambitious spirit. Be prepared to share instances where you've collaborated effectively with colleagues or gone above and beyond for clients, showcasing your genuine attitude and commitment to exceptional service.