At a Glance
- Tasks: Manage travel logistics and create personalised itineraries for clients in the touring industry.
- Company: TAG, a leader in high-touch travel and event management services.
- Benefits: Private medical insurance, enhanced pension contributions, and generous holiday entitlement.
- Other info: Opportunity for career progression to Senior Tour Specialist in a fun, ever-changing environment.
- Why this job: Join a dynamic team and make travel stress-free for top clients while growing your career.
- Qualifications: Degree level education or equivalent experience, plus 2+ years in travel management.
The predicted salary is between 30000 - 40000 £ per year.
TAG provides high-touch, personalised travel and event management services to the biggest names on the planet, as well as top C-suite executives and award-winning productions. Our mission is to alleviate the stress and complexity of travel, and we are committed to uncovering solutions to get our clients where they need to be, feeling ready to take on the world. If you’re looking for a fun, ever-changing and challenging environment, TAG is the answer. Whether you are a highly experienced professional or this is the first step in your career, our doors are open to everyone with an ambitious attitude, a genuine spirit and teamwork mindset.
The Touring team aims to deliver comprehensive and high-quality services to its clients. The Tour Specialist has responsibility for the fulfilment of TAG’s smaller touring client accounts, managing all tour and travel logistics in accordance with company and client policies. This position ensures the highest possible standards are always delivered with a personalised and individual approach to each client. The role of Tour Specialist works within a wider development plan with the aim of progressing to become a Senior Tour Specialist.
Responsibilities & Duties:
- Fulfil all requests for TAG’s smaller tour client accounts.
- Formulate logistical itinerary plans within client budgets and create tour movement sheets ensuring accuracy and consistency throughout.
- Respond to queries and book travel arrangements, keeping all relevant records accurately updated.
- Design and create detailed PowerPoint presentations for artist hotels.
- Action and complete GDS and PNR tasks, TAG Desktop files, and any other applicable system tools or software implemented at TAG.
- Negotiate best rates from suppliers to maximise savings, reduce client expenditure and increase company profitability.
- Seek assistance and guidance from Senior Tour Specialists and Touring management teams as appropriate.
Qualifications:
- Education to Degree level or higher OR In lieu of education – equivalent combination of education and directly related experience.
- 2+ years travel management experience, preferably in Touring.
- GDS experience, preferably Galileo.
- Good working knowledge of Microsoft Office Suite.
Experience TAG Perks:
- Private Medical and Dental insurance.
- Enhanced employer pension contributions.
- Service-based holiday entitlement.
We are committed to offering an equal opportunity for all employees and applicants. To express your interest in the role, please send your updated CV.
Tour Specialist in London employer: TAG
TAG is an exceptional employer that fosters a collaborative and ambitious work culture, making it an ideal place for professionals in the travel management sector. Located in London, employees benefit from a flexible work environment, competitive salaries, comprehensive health plans, and ample opportunities for career development, ensuring that every team member can thrive and succeed in their role. With a focus on teamwork and a genuine attitude towards service, TAG stands out as a rewarding workplace for those looking to make a meaningful impact in corporate travel.
StudySmarter Expert Advice🤫
We think this is how you could land Tour Specialist in London
✨Get Involved in Local Travel Events
Join local tourism fairs or travel expos in your area. These events are a treasure trove for networking, and you can often meet hiring managers from companies like TAG who are looking for fresh talent for roles like Tour Specialist.
✨Showcase Your Travel Know-How
Create a travel blog or use social media to share your experiences and insights about different destinations. This can help you stand out to recruiters in the travel industry, demonstrating your passion for the sector and your ability to engage with an audience.
✨Connect with Alumni from Your School
Check out alumni groups linked to the travel and tourism sectors. Often, these connections can lead to inside info about opportunities at companies like TAG and give you a leg up for your Tour Specialist application.
✨Don’t Shy Away from Cold Emails
If there's a dream company you want to join, don’t hesitate to send a friendly email to their HR or recruitment team. Express your interest in their vision and mention that you’re keen on any Tour Specialist openings they might have. It's a bold move, but it might just pay off!
We think you need these skills to ace Tour Specialist in London
Some tips for your application 🫡
Show Your Passion for Travel:In the travel and tourism industry, your love for exploration and different cultures should shine through in your application. Make sure to share personal anecdotes or experiences that highlight your enthusiasm for travel—this can really set you apart when applying for the Tour Specialist role at TAG.
Highlight Your Customer Service Skills:Customer service is king in travel and tourism. When detailing your work experience, focus on situations where you provided outstanding service or resolved customer issues, as this demonstrates your ability to ensure client satisfaction. Include specific examples in your CV to show that you're ready to face the challenges of the Tour Specialist position at TAG.
Keep Your CV Travel-Themed:When it comes to CV conventions in the travel industry, think of including any relevant certifications or training you've completed, like first aid or tour guiding courses. If you've travelled widely yourself, don't hesitate to mention that—it's all about showing your background fits the globetrotting vibe of TAG.
Craft a Compelling Cover Letter:Your cover letter should not only explain why you're a great fit but also reflect your personality! Use this space to express what excites you about the travel sector and how you can contribute to TAG's adventures. Share any unique perspectives or ideas you have to enhance the travel experience, especially as a full-time Tour Specialist.
How to prepare for a job interview at TAG
✨Show Off Your Travel Knowledge
For a role in travel and tourism, it’s vital to demonstrate your knowledge of different destinations, cultures, and travel trends. Brush up on popular destinations and recent changes in travel restrictions. We suggest bringing some interesting travel stories or experiences to share—this can help you connect personally with the interviewer!
✨Prepare for Customer Scenarios
Expect to be hit with customer service scenarios during the interview. They might ask how you'd handle a challenging traveller or resolve a booking issue. Think of a few real-life examples from your experiences, even if they’re just from customer service roles. This will show that you're ready for the field and have the right mindset to tackle on-the-ground challenges!
✨Highlight Your Flexibility and Passion
In a full-time travel position, there are often irregular hours and spontaneous travel opportunities. Be sure to convey your flexibility and willingness to embrace the unpredictable nature of this industry. Let’s showcase that enthusiasm for travel and how it drives your decision-making!
✨Know the Tools of the Trade
Get familiar with travel booking systems and tools, such as Amadeus or Sabre. If you have experience using any specific software or even social media for travel promotions, bring that up! We want to show that you can hit the ground running and adapt quickly to their processes at TAG.
