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- Tasks: Manage client relationships and deliver exceptional travel services for top corporate accounts.
- Company: TAG, a leading travel and event management company with a fun, dynamic culture.
- Benefits: Competitive salary, attractive bonuses, hybrid work model, and career development opportunities.
- Why this job: Join a team that values ambition, teamwork, and genuine connections while making an impact.
- Qualifications: Experience in client management and knowledge of professional services, financial, or entertainment sectors.
- Other info: Enjoy a supportive environment with lunch & learns and employee discounts.
The predicted salary is between 36000 - 60000 £ per year.
TAG provides high-touch, personalized travel and event management services to the biggest names on the planet, as well as top C-suite executives and award-winning productions. Our mission is to alleviate the stress and complexity of travel, and we are committed to uncovering solutions to get our clients where they need to be, feeling ready to take on the world. If you’re looking for a fun, ever-changing and challenging environment, TAG is the answer. Whether you are a highly experienced professional or this is the first step in your career, our doors are open to everyone with an ambitious attitude, a genuine spirit and teamwork mindset.
The role of Account Management is to oversee the strategic commercial relationship between TAG and its valued clients. This position plays an important role within the UK Account Management team, supporting the delivery of exceptional service and long-term value to some of our largest and most important corporate accounts.
The role focuses on maintaining and strengthening client relationships, acting as a key point of contact to ensure client needs are clearly understood and effectively supported. This includes working closely with Operations and other internal teams to proactively identify solutions to business or client challenges while maintaining a consistently high level of service delivery. The position also contributes to strengthening client partnerships, supporting account growth, and driving continuous improvement across the overall customer experience.
Responsibilities & Duties- Full ownership and accountability for an individual portfolio of premium corporate customers, including delivering all account management activities in line with TAG standards, such as delivering quarterly review meetings and providing strategic advice on client travel programme.
- Ownership for wider UK Corporate client base and accountable for driving following metrics profit, retention, and growth.
- Proactively support the Head of Account Management in delivering the department objectives, managing and motivating staff, technology adoption, continuous department improvement and excellent customer relationships.
- Work with the Head of Account Management to increase customer satisfaction levels across the business, measured through regular customer satisfaction surveys with an objective of increasing the UK Corporate NPS and client retention.
- Build and develop multi-level relationships with customers, including proactively reviewing UK client base, potential risks or gaps.
- Knowledge of key client market (Professional Services, Financial and Entertainment).
- Hubspot competent.
- Proven record of understanding company business and values, successful client management and high client satisfaction.
At TAG, our company Values matter. Every member of our team exemplifies Teamwork, have an Ambitious spirit and have a Genuine attitude. It’s what makes us who we are!
Package: Market competitive salary with an attractive bonus structure.Flexibility: Offering a hybrid model between our office and home.
People - Focused Culture: At TAG, we are fortunate to have exceptional people across our entire business — those who prioritise a teamwork mentality, an ambitious spirit and a genuine attitude — even when the going gets tough.
Extras: Career development opportunities, lunch & learns and employee discounts.
We are committed to offering an equal opportunity for all employees and applicants. To express your interest in the role, please send your updated CV/resume and a cover letter to UK-Recruitment@tag-group.com.
Account Manager – Corporate in London employer: Tag
Contact Detail:
Tag Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager – Corporate in London
✨Tip Number 1
Network like a pro! Reach out to current or former employees at TAG on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by researching TAG's values and recent projects. Show us how your skills align with our mission to provide exceptional service and build strong client relationships.
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience in account management can help TAG grow its corporate client base. Confidence is key, so rehearse until it feels natural.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team.
We think you need these skills to ace Account Manager – Corporate in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Account Manager role. Highlight your client management experience and any relevant industry knowledge to show us you’re the right fit!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about travel and event management, and how your ambitious spirit and teamwork mindset can contribute to our mission at TAG.
Showcase Your Achievements: Don’t just list your responsibilities; share your successes! Whether it’s improving client satisfaction or driving account growth, we want to see how you’ve made a difference in your previous roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Tag
✨Know Your Clients
Before the interview, research TAG's key clients and their industries. Understanding the Professional Services, Financial, and Entertainment sectors will help you demonstrate your knowledge of the market and how you can add value to their corporate accounts.
✨Showcase Your Relationship Skills
Be prepared to discuss your experience in building and maintaining client relationships. Use specific examples that highlight your ability to understand client needs and deliver exceptional service, as this is crucial for the Account Manager role.
✨Emphasise Teamwork and Ambition
TAG values a teamwork mentality and an ambitious spirit. Share stories that illustrate how you've worked collaboratively with others to achieve goals, and express your enthusiasm for contributing to a positive team culture.
✨Prepare for Problem-Solving Scenarios
Think about potential challenges that might arise in account management and how you would address them. Be ready to discuss your proactive approach to identifying solutions and improving customer experiences, as this aligns with TAG's mission.