Global Chief Solutions & Transformation Officer

Global Chief Solutions & Transformation Officer

Why choose Tag?

Tag has been the trusted production partner for brands worldwide for over 50 years, helping them achieve their business goals across borders and cultures. With 2,700 experts in 29 countries, we are a global team of collaborators, innovators, and motivators.

We pride ourselves on fostering inclusive, empowering environments where individuality is celebrated, and everyone feels safe and supported. By embracing diversity of thought, experience, and expertise, we maximize potential for both our people and clients.

As part of dentsu Group since June 2023, Tag combines its unparalleled expertise in delivering personalized, omnichannel content with dentsu’s innovation and technology infrastructure. Together, we solve clients’ toughest challenges, creating transformative solutions that drive marketing effectiveness and efficiency across the customer journey.

Tag respects individuality and the power of collaboration, turning big ideas into impactful results.

Role Overview:

As the Global Chief Solutions & Transformation Officer, you will be a key member of the Executive Committee (ExCo), responsible for spearheading strategic initiatives that drive innovation, efficiency, and growth by owning/winning big pitches and unlocking accelerator accounts. You will lead the transformation agenda, ensuring alignment between creative ambition, business strategy, and technological advancements. Your role will be instrumental in reshaping our processes, capabilities, and culture to drive long-term growth and success.

Key Responsibilities:

• Spearheading strategic initiatives that drive growth, innovation, and delivery excellence, by owning/winning big pitches, unlocking accelerator accounts, and enhancing client satisfaction to improve retention.
• Develop and execute a comprehensive transformation strategy that aligns with our vision, mission, and growth objectives.
• Drive operational excellence by identifying and implementing process improvements, automation, and new ways of working.
• Support digital transformation efforts, integrating cutting-edge technology to enhance creative production, workflow management, and client engagement.
• Foster a culture of innovation, ensuring continuously adapting to changing market dynamics and industry trends.
• Partner with senior leadership to evolve the business model, identifying new revenue streams and value-creation opportunities.
• Champion data-driven decision-making, implementing analytics and insights to measure and optimize performance.
• Build cross-functional collaboration between creative, production, technology, and business teams to drive seamless execution of transformation initiatives.
• Identify and manage change-related risks, ensuring smooth transitions and adoption across the organization.
• Oversee talent development and organizational capability building to support transformation efforts.
• Represent externally, positioning as a thought leader in creative innovation and transformation.

Qualifications & Experience:

• Proven experience in a senior leadership role driving transformation within a creative, production, media, or digital agency.
• Strong understanding of creative production processes, emerging technologies, and the evolving media landscape.
• Expertise in operational strategy, change management, and digital transformation.
• Track record of successfully implementing process improvements, automation, and digital tools to enhance efficiency.
• Experience leading cross-functional teams and fostering collaboration in a fast-paced, creative environment.
• Strong analytical and problem-solving skills, with the ability to leverage data for strategic decision-making.
• Excellent leadership, communication, and stakeholder management skills.
• Ability to inspire and drive cultural change within a creative organization.
• Entrepreneurial mindset with a passion for innovation and future-forward thinking.

As an ethical employer, Tag will never ask job applicants to provide private, sensitive information upfront or make offers of employment contingent on financial requests or responsibilities from any candidate.