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- Tasks: Lead creative production projects and build strong client relationships.
- Company: Dynamic agency focused on innovative solutions and client satisfaction.
- Benefits: Competitive salary, professional development, and a collaborative work environment.
- Other info: Opportunity for career growth and leadership development in a vibrant setting.
- Why this job: Join a creative team and make a real impact on exciting global campaigns.
- Qualifications: 5+ years in account management with a strong understanding of creative processes.
The predicted salary is between 70000 - 90000 £ per year.
The Account Director will have a passion for creative production, customer service and a hunger for developing and delivering profitable business. They will be responsible for the operational delivery, quality of service and strength of relationship on a Tag account that has a fully end-to-end production focus. This role requires someone who has a good understanding of Tag’s proposition, can build strong relationships with clients and creative agencies, and work collaboratively with colleagues across the business. A sound understanding of creative agency processes is necessary to build processes that work with these partners.
The Account Director will need to have a firm grasp of the services provided across their client’s brand across Creative Production and technology, or both dependent on the scope. They will need to have a project management background, be financially numerate, a laser focus on exceeding client expectations, and motivated to develop strategic, long-term solutions for their clients’ brands. The Account Director may also work on global campaigns and as such be responsible for delivery and client satisfaction across regions and showing an understanding/appreciation across the different market requirements.
- Build relationships with comms & marketing managers, in-house creative & content teams; to win new work, receive campaigns, and help ensure all work is awarded to TAG where suitable.
- Look to build relevant relationships with relevant client creative agencies so that our work is more joined up and efficient.
- Use insight and knowledge to develop additional services Tag can offer.
- Work with Business Director to grow the revenue and gross profit of the account.
- Ensure accurate forecasting and billing for all services.
- Be responsible for the ongoing WIP/Billing and GRN position, following up with the relevant central teams where jobs are past material dates on a weekly basis.
- Work with clients to understand any budgets they have for certain periods or large projects.
- Guide team to ensure end-to-end financial control of projects is in place and adhered to constantly, including pre-bills.
- Ensure Monthly Management Information packs reviewing the service delivered to our client(s) are accurate and submitted on time.
- Where necessary receive any new campaigns briefed from client, ensuring relevant internal shared service teams are made aware and correct briefing process is followed.
- Support clients to understand Tag’s wider production services and capability, and build processes that are agile and fulfil clients’ requirements in a cost-effective manner for Tag People.
- Manage individual and team performance within your client services team.
- Work collaboratively with the central Creative Production teams involved in the production of work delivered to the client, engaging well and supporting these teams where necessary.
- Drive self-development and take part in all relevant training.
- Work closely with the Business Director to design the team structure and setting of roles and responsibilities for any future projects being designed for the client.
- Ensure training of the team is up to date and opportunities identified to further develop team.
- Display strong leadership skills – ability to lead by example – acting as a role model to account management team.
- Step in as senior liaison to help troubleshoot internal and client issues.
- Service Delivery.
- Commercial Acumen.
- Experienced account director with exceptional client management skills.
- Will have 5+ years experience within Creative Production and Agency environment.
Director, Account Executive employer: TAG
Contact Detail:
TAG Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Director, Account Executive
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out to potential clients or colleagues on LinkedIn. Building those relationships can open doors for you.
✨Tip Number 2
Showcase your expertise! Create a portfolio that highlights your best work and demonstrates your understanding of creative production and client management. This will help you stand out when chatting with potential employers or clients.
✨Tip Number 3
Be proactive! Don’t just wait for job openings to pop up. Reach out to companies you admire, like Tag, and express your interest in working with them. Sometimes, a well-timed email can lead to opportunities that aren’t even advertised.
✨Tip Number 4
Keep learning! Stay updated on industry trends and best practices in creative production and account management. Consider taking courses or attending workshops to sharpen your skills. This shows potential employers that you’re committed to growth and excellence.
We think you need these skills to ace Director, Account Executive
Some tips for your application 🫡
Show Your Passion: Let your enthusiasm for creative production and customer service shine through in your application. We want to see that you’re not just looking for a job, but that you genuinely care about delivering exceptional results for clients.
Tailor Your Application: Make sure to customise your CV and cover letter to reflect the specific skills and experiences mentioned in the job description. Highlight your project management background and any relevant experience in creative agency processes to show us you’re the right fit.
Demonstrate Relationship-Building Skills: We’re all about collaboration here at StudySmarter, so be sure to include examples of how you’ve built strong relationships with clients and creative agencies in the past. This will help us see how you can contribute to our team.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to see what you bring to the table!
How to prepare for a job interview at TAG
✨Know Your Stuff
Make sure you have a solid understanding of Tag’s proposition and the creative production processes. Brush up on their services and think about how your experience aligns with what they offer. This will help you speak confidently about how you can contribute to their goals.
✨Build Relationships
Since this role is all about relationship management, prepare examples of how you've successfully built and maintained client relationships in the past. Think about specific strategies you used to engage with clients and creative agencies, as well as how you navigated challenges.
✨Showcase Your Financial Savvy
Be ready to discuss your experience with financial forecasting and project management. Highlight any instances where you’ve successfully managed budgets or improved profitability for previous accounts. This will demonstrate your commercial acumen and ability to drive revenue.
✨Demonstrate Leadership Skills
Prepare to talk about your leadership style and how you've motivated teams in the past. Share examples of how you've led by example and supported your team in achieving their goals. This will show that you’re not just a manager, but a true leader who can inspire others.