Corporate Travel Operations Supervisor

TAG provides high-touch, personalized travel and event management services to the biggest names on the planet, as well as top C-suite executives and award-winning productions. Our mission is to alleviate the stress and complexity of travel, and we are committed to uncovering solutions to get our clients where they need to be, feeling ready to take on the world. If you’re looking for a fun, ever-changing and challenging environment, TAG is the answer.

Our consultants support some of the world’s most prestigious private investment firms and financial institutions, where travel is fast-paced, global, and often time-critical. Working in a high-trust environment, discretion, precision, and proactive service are essential to supporting executives and investment teams as they move seamlessly across the globe. From complex multi-city itineraries to dynamic investor roadshows with demanding schedules, our team delivers the exceptional, high-touch service that defines TAG.

As Operations Supervisor, you will support the Operations Manager in ensuring the team consistently delivers seamless travel logistics with a personalized, human touch. Based in London, this role sits at the center of our growing operation, collaborating with colleagues across the globe to support key initiatives and identify smarter, more innovative ways of working.

Responsibilities & Duties

• Support divisional management with the daily functions of all Corporate business within the regional office to achieve an effective, successful and profitable operation.
• Oversee all travel requests for TAG’s VIP clients.
• Negotiate best rates from suppliers to maximise savings, reduce client expenditure and increase company profitability.
• Run booking checks in the GDS to ensure no potential profit loss and manage queues daily to ensure all outstanding ticketing deadlines are actioned.
• Assist team members with complex travel itineraries, ticketing, refunds and reissues.
• Cover general Operation Manager duties during times of absence.
• Nurture and strengthen positive and valuable relationships with clients and key suppliers to retain repeat business and a highly regarded profile.

Qualifications

To be successful at TAG is as much about mindset and attitude as it is about skill set and qualifications. We’re a team who share the same desire and passion to go above and beyond for each and every client. We revel in making the seemingly impossible possible, always rising to the challenge with ambition and a genuine, open attitude.

• Relevant experience within a travel management company.
• GDS experience (Galileo preferred).
• Strong knowledge of fares, including negotiated and contracted fares, as well as ticketing and reissues.
• Experience supporting VIP, entertainment clients and/or group travel.
• Strong knowledge of Microsoft Office Suite, with the ability to use TAG’s travel systems, including Travelport Galileo and TAG Desktop.

Experience TAG Perks

At TAG, our company Values matter. Every member of our team exemplifies Teamwork, have an Ambitious spirit and have a Genuine attitude. It’s what makes us who we are!

Package: Market competitive salary with an attractive bonus structure.
Flexibility: Offering a hybrid model between our office and home.
Your Wellbeing Matters: health plans, pension scheme and EAP programme.
People - Focused Culture: At TAG, we are fortunate to have exceptional people across our entire business — those who prioritise a teamwork mentality, an ambitious spirit and a genuine attitude — even when the going gets tough.
Extras: FAM trips, career development opportunities, lunch & learns and employee discounts.

We are committed to offering an equal opportunity for all employees and applicants. To express your interest in the role, please send your updated CV/resume and a cover letter to UK-Recruitment@tag-group.com.