Business Manager (London Area)

Role: Business Manager

Location: London, UK

Reporting to: Global Brand President

WHY CHOOSE TAG?

We are the long-standing production partner of choice that has helped brands across borders and cultures for over half a century achieve their business goals. With 2,550 experts in 29 countries across the world, we are a global team of collaborators, innovators, and motivators.

We pride ourselves on creating empowering, safe, and supportive environments for all our employees, regardless of race, gender, sexual orientation, ability, or any other defining factor. We embrace difference through diversity of thought, experience, and expertise to maximise potential and bring the greatest benefits for our people and our clients.

We can’t bring big ideas to life without exceptional people. At Tag, we respect individuality and the power of the collective. We want people to be themselves, unafraid to voice ideas, no matter how big they are or who they come from.

In June 2023, Tag was acquired by dentsu Group, Inc, though we remain a distinct brand that is led by Toby Codrington, Global Brand President, headquartered in London. As dentsu’s acquisition of Tag significantly expands content delivery capabilities, Tag’s expertise to deliver personalized, omnichannel content in real-time and at-scale for clients remains unparalleled across the entire customer journey, unlocking marketing effectiveness and efficiency.

Tag and dentsu bring together our innovation and technology infrastructure to help solve clients’ toughest challenges. United in business acumen, we share similar core values, company culture, and embrace a vision “to be at the forefront of people-centric transformations that shape society.”

Role Summary

We are seeking a highly strategic, operationally minded, and influential Business Manager to partner with our Global Brand President in driving key priorities and ensuring seamless execution across our global organisation. This is a unique opportunity for a senior, experienced professional to contribute directly to the company’s success and shape its global operational effectiveness. The ideal candidate will be a proactive problem-solver, exceptional communicator, and trusted advisor with a global mindset.

Key Responsibilities

Strategic Execution & Project Management

• Work closely with Senior Leadership team to define, communicate, and drive strategic initiatives across the global organization.
• Develop and manage a portfolio of strategic projects, ensuring clear objectives, timelines, resource allocation, and effective tracking of progress.
• Support and coordinate strategic planning processes, including KPI metrics, performance monitoring, and risk assessment at a global level.
• Identify and analyse critical business issues and opportunities, developing recommendations and action plans.

Operational Excellence & Efficiency

• Streamline cross-functional processes and workflows to enhance efficiency and collaboration across global teams.
• Develop and implement best practices for internal communications, reporting, and knowledge sharing on a global scale.
• Create and deliver high-quality presentations, decks, and briefing materials at speed for executive meetings, board updates, and internal communications. Ensure storytelling and messaging is clear, well-structured, and aligned to business objectives.

Trusted Advisor & Communication Hub

• Act as a key strategic partner to the Global Brand President on a wide range of strategic and operational matters.
• Serve as a key point of contact and facilitator for communication between the Global Brand President and other senior leaders, ensuring alignment and clarity across global teams.
• Build strong relationships and foster effective communication across diverse global teams and cultures.

Organisational Development & Culture

• Support initiatives aimed at fostering a positive and high-performing global organisational culture.
• Collaborate with functional departments on strategic talent management, organisational design, and change management initiatives with a global lens.
• Promote cross-functional collaboration and knowledge sharing across different geographic locations.

Special Projects & Initiatives

• Lead and manage ad-hoc strategic projects and initiatives as assigned by the Global Brand President.
• Conduct research and analysis to support strategic decision-making on global market trends, competitive landscapes, and emerging opportunities.

Qualifications

• Bachelor’s degree in business administration/management, or a related field; master’s degree preferred.
• Minimum of 7 years of progressive leadership experience, including significant experience in a strategic or operational role supporting senior leadership, preferably in a global organization.
• Proven ability to drive complex projects from conception to completion, with a strong focus on results.
• Exceptional strategic thinking, analytical, and problem-solving skills.
• Outstanding written and verbal communication, interpersonal, and presentation skills, with the ability to effectively communicate with diverse audiences across different cultures and time zones.
• Strong understanding of global business operations and cultural nuances.
• Demonstrated ability to build strong relationships and influence stakeholders at all levels of the organization.
• High level of discretion, confidentiality, and professionalism.
• Proficiency in Excel and PowerPoint.
• Willingness to travel internationally as required.

Preferred Qualifications

• Familiarity with the creative production industry or market experience relevant to Tag and dentsu.
• Experience working directly with senior leadership or executive teams in a global context.
• Experience with change management and organisational development in a global environment.

What We Offer

• The opportunity to make a significant impact on a growing global organization.
• Direct exposure to executive leadership and strategic decision-making.
• A dynamic and challenging work environment with opportunities for professional growth and development.
• A competitive salary and benefits package.

As an ethical employer, Tag will never ask job applicants to provide private, sensitive information upfront or make offers of employment contingent on financial requests or responsibilities from any candidate