Senior Producer, Shopper and Retail Experience

This role is responsible for leading the planning, execution, and management of shopper marketing and retail production programs from concept through final delivery. Working in close partnership with Client Services, Project Management, Creative teams, and external vendors, this position serves as the subject matter expert for all production-related aspects of shopper and in-store campaigns. The role partners closely with Creative teams to provide production expertise, recommend practical and innovative solutions, identify potential executional challenges early in the process, and ensure all creative concepts are designed for successful implementation across retail environments.

The ideal candidate combines strong production expertise with excellent communication and project leadership skills, enabling them to effectively bridge the gap between creative vision and executional reality while delivering exceptional client experiences and business results.

Responsibilities

• Lead shopper marketing and print retail production projects from concept through execution.
• Provide production expertise to the creative team on specifications, artwork requirements, materials, fabrication methods, and manufacturing best practices.
• Evaluate creative concepts for feasibility, quality, cost efficiency, and retail execution requirements.
• Develop schedules, and project timelines, identifying risks, dependencies, and mitigation plans.
• Effectively manage communication with vendors to confirm production specifications, technical requirements, and mechanical details, ensuring projects are delivered accurately and on schedule.
• Prepare detailed production and print specifications.
• Oversee quality assurance process throughout and final deployment.
• Mentor team members and provide day-to-day workflow guidance and production leadership.
• Stay current on emerging materials, technologies, and industry trends to drive innovation and operational efficiency.
• Implement best practices and continuous process improvements to enhance delivery, quality, and cost effectiveness.
• Develop strong relationships with vendor contacts and internal team.
• Travel may be required to review printing materials or installations.

Qualifications

• 7+ years of experience in production, project management, or agency environment.
• Strong knowledge of retail, print production, and fabrication processes, including lithographic (sheet-fed and web) printing and specifically to Retail placements.
• Experience with procurement, supplier management, and supply chain fundamentals.
• Exceptional stakeholder communication skills.
• Demonstrated ability to collaborate effectively across cross-functional teams.
• Strong organizational, analytical, and problem-solving abilities, with the capacity to manage multiple priorities in a fast-paced environment.
• Proactive, adaptable, and able to navigate changing priorities while maintaining focus on business objectives.
• Detail-oriented with a commitment to delivering high-quality work and exceptional service.
• Confident and professional communicator with strong interpersonal skills.
• Resilient and solution-focused, with the ability to manage challenging situations effectively.
• Experience leading, mentoring, and motivating team members.
• Advanced proficiency in Microsoft Office; familiarity with AI tools and platforms preferred.
• Strong commercial acumen and understanding of production operations, timelines, and risk management.