At a Glance
- Tasks: Manage VIP travel requests and create seamless itineraries for high-profile clients.
- Company: TAG, a leader in personalised travel and event management services.
- Benefits: Competitive salary, employee discounts, and career development opportunities.
- Other info: Open to ambitious individuals, offering a fun and ever-changing work environment.
- Why this job: Join a dynamic team and make a real impact in the fast-paced world of corporate travel.
- Qualifications: 3+ years in travel management, GDS experience, and VIP client handling skills.
The predicted salary is between 40000 - 50000 £ per year.
TAG provides high-touch, personalized travel and event management services to the biggest names on the planet, as well as top C-suite executives and award-winning productions. Our mission is to alleviate the stress and complexity of travel, and we are committed to uncovering solutions to get our clients where they need to be, feeling ready to take on the world. If you’re looking for a fun, ever-changing and challenging environment, TAG is the answer.
Our consultants support some of the world’s most prestigious private investment firms and financial institutions, where travel is fast-paced, global, and often time-critical. Working in a high-trust environment, discretion, precision, and proactive service are essential.
From complex multi-city itineraries to investor roadshows with demanding schedules, you’ll play a key role in keeping executives moving seamlessly across the globe—while building trusted relationships and delivering the high-touch service that defines TAG. As a Senior Travel Executive, you will manage all aspects of corporate travel requests, delivering consistently high standards through a personalised, client-focused approach. Based in London, you’ll be part of a growing, dynamic team, collaborating with global colleagues to drive initiatives and find smarter, more innovative ways of working.
Responsibilities & Duties:- Manage client travel requirements, including VIP client travel requirements, while anticipating and understanding individual client preferences and needs.
- Analyse all enquiries and requests received from clients and decide on the best options to offer.
- Formulate logistical itinerary plans to deliver practical travel solutions, ensuring that budgets and specific requirements are met.
- Fully service all VIP enquiries, requests, bookings and ticketing with the highest standards and quality documentation. Ensure all air, rail, hotel and/or other ancillary reservations meet company and client expectations.
- Report, investigate and resolve errors or/and client complaints adhering to the highest standards of customer service.
- Manage Quality Control (QC) procedures and tasks.
- Process complex reissues and pricing records accurately.
- Negotiate the best rates and deals from vendors to reduce client expenditure. Assess all potential revenue and income streams for maximum company profitability.
- 3+ years of relevant experience within a travel management company.
- GDS experience (Galileo preferred).
- Proven working knowledge and experience of airfares, contracted fares, ticketing, reissues, published airfares, flight and hotel bookings.
- Experience handling VIP, entertainment clients and/or group travel.
- Competitive salary and incentive structure.
- Employee discounts and career development opportunities.
We are committed to offering an equal opportunity for all employees and applicants.
