TAG provides high-touch, personalized travel and event management services to the biggest names on the planet, as well as top C-suite executives and award-winning productions. Our mission is to alleviate the stress and complexity of travel, and we are committed to uncovering solutions to get our clients where they need to be, feeling ready to take on the world. If you’re looking for a fun, ever-changing and challenging environment, TAG is the answer. Whether you are a highly experienced professional or this is the first step in your career, our doors are open to everyone with an ambitious attitude, a genuine spirit and teamwork mindset.
tour specialist Overview:
The Touring team aims to deliver comprehensive and high-quality services to its clients.
The Tour Specialist has responsibility for the fulfilment of TAG’s smaller touring client accounts, managing all tour and travel logistics in accordance with company and client policies. This position ensures the highest possible standards are always delivered with a personalised and individual approach to each client.
TheroleofSeniorTourSpecialisthelps to support and mentor the Tour Assistants andTour Specialists.
Responsibilities & Duties:
Fulfil all requests for TAG’s smaller tour client accounts.
Formulate logistical itinerary plans within client budgets and create tour movement sheets ensuring accuracy and consistency throughout.
Respond to queries and book travel arrangements, keeping all relevant records accurately updated.
Design and create detailed PowerPoint presentations for artist hotels.
Action and complete GDS and PNR tasks, TAG Desktop files, and any other applicable system tools or software implemented at TAG.
Negotiate best rates from suppliers to maximise savings, reduce client expenditure and increase company profitability.
Assistteam members with complex travel itineraries, ticketing,refundsand reissues.Provide generalassistanceto support and mentor Tour Assistants and Tour Specialists.
Qualifications:
Education to Degree level or higher OR In lieu of education – equivalent combination of education and directly related experience
3+ years travel management experience, preferably in Touring
GDS experience, preferably Galileo
Good working knowledge of Microsoft Office Suite
Experience TAG Perks:
Private medical and dental insurance
Enhanced employer pension contributions
Service-based holiday entitlement
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senior tour specialist in London employer: TAG Group
TAG is an exceptional employer that fosters a dynamic and supportive work culture, perfect for those passionate about travel and event management. With a commitment to employee growth, we offer mentorship opportunities and a collaborative environment where every team member can thrive. Located in a vibrant area, TAG provides competitive benefits including private medical insurance and enhanced pension contributions, making it an ideal place for ambitious individuals looking to make a meaningful impact in the industry.
