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- Tasks: Manage key client accounts and oversee exciting project rollouts in the hospitality sector.
- Company: TAG Catering Equipment, a leader in innovative catering solutions.
- Benefits: Competitive salary, performance bonuses, hybrid work, and free dining at top restaurants.
- Why this job: Join a dynamic team and make a real impact on major national projects.
- Qualifications: Experience in account management and project delivery, with strong communication skills.
- Other info: Enjoy a supportive environment with opportunities for growth and regular team events.
The predicted salary is between 40000 - 45000 £ per year.
Location: Stevenage / Hybrid
Salary: £40,000 – £45,000 DOE + bonus (OTE £45,000 – £50,000)
TAG Catering Equipment is looking for a commercially minded and highly organised Key Account Manager to take ownership of a major national client account. This is a hybrid commercial and project delivery role, focused on managing a high‑volume, multi‑site rollout programme (2 - 4 per month) for a key customer in the hospitality sector. The role combines client management, quotation and commercial responsibility, and hands‑on project delivery, supported by in‑house designers and project support coordinators. The position is predominantly focused on a single key account, offering continuity, repeat work, and long‑term client partnership rather than one‑off sales.
The Role
- Key Account Management
- Act as the primary point of contact for a key national client
- Build strong, long‑term relationships with multiple client stakeholders
- Manage expectations across multiple concurrent projects and store openings
- Identify opportunities to add value through specification development and repeat projects
- Commercial & Sales Responsibility
- Prepare and manage quotations, proposals, and commercial offers
- Lead the commercial process from enquiry through order placement
- Negotiate pricing, scope, and delivery requirements while protecting margin
- Deliver agreed revenue, margin, and performance targets linked to the account
- Project Delivery & Coordination
- Take ownership of projects from order placement through to installation and handover
- Act as Project Manager, ensuring projects are delivered on time, within budget, and to specification
- Coordinate internal teams, suppliers, logistics partners, and installation contractors
- Manage programmes, lead times, site readiness, and installation schedules
- Resolve commercial, technical, or delivery issues proactively
- Oversee snagging, handover, and client sign‑off
- Design & Solution Development
- Work closely with in‑house designers to develop compliant, cost‑effective catering equipment solutions
- Interpret client briefs, drawings, and technical specifications
- Support value engineering while maintaining quality and regulatory compliance
- Commercial Control & Reporting
- Maintain accurate CRM records and project documentation
- Track costs, variations, profitability, and margins
- Provide regular progress updates and forecasts to senior management
About You
- Experience in account management, sales, and project delivery within catering equipment, commercial kitchens, office fit‑out, retail fit‑out or foodservice sectors
- Proven ability to manage projects from sale through to delivery and installation
- Strong commercial awareness with confidence around pricing and margin control
- Excellent client‑facing communication and stakeholder management skills
- Highly organised, with the ability to manage multiple live projects
- Comfortable working in a fast‑paced, rollout‑driven environment
- CRM and Microsoft Office experience (AutoCAD / Revit an advantage)
What We Offer
- Basic Salary: £40,000 – £45,000 DOE
- Bonus/Commission: Performance‑related, linked to account success and project delivery
- OTE: £45,000 – £50,000
- Opportunity to own and grow a key national account
- Support from an award-winning marketing, sales, design and project delivery team so you can focus on your role
- Hybrid and flexible working, with 1 – 2 days in our Stevenage office and 3 – 4 days on-site or working remotely
- Paid-for travel
- Wellbeing Employee Assistance Programme
- Company pension & life insurance
- Competitive holiday allowance including Bank Holidays
- Regular team lunches and events
- The opportunity to dine for free at our project sites including fine-dining restaurants and 5* hotels
Key Account Manager - Project Delivery in London employer: TAG Catering Equipment UK Ltd
Contact Detail:
TAG Catering Equipment UK Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Key Account Manager - Project Delivery in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the hospitality sector. Attend industry events, join relevant online groups, and don’t be shy about reaching out to potential contacts on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching TAG Catering Equipment and understanding their key clients. Familiarise yourself with their projects and think about how your experience aligns with their needs. This will help you stand out as someone who’s genuinely interested in the role.
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills in account management and project delivery can benefit TAG Catering Equipment. Highlight specific examples from your past experiences that demonstrate your ability to manage multiple projects and build strong client relationships.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our team. Keep an eye on our careers page for updates and new opportunities!
We think you need these skills to ace Key Account Manager - Project Delivery in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Key Account Manager role. Highlight your experience in account management and project delivery, especially in the hospitality sector. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for this role. Share specific examples of how you've managed client relationships and delivered projects successfully.
Showcase Your Commercial Awareness: Since this role involves a lot of commercial responsibility, make sure to demonstrate your understanding of pricing, margin control, and how you’ve added value in previous roles. We love candidates who can think commercially!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at TAG Catering Equipment UK Ltd
✨Know Your Client Inside Out
Before the interview, research TAG Catering Equipment and their key clients in the hospitality sector. Understand their values, recent projects, and how they manage client relationships. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Project Management Skills
Prepare specific examples of past projects you've managed, especially those involving multiple stakeholders or tight deadlines. Be ready to discuss how you coordinated teams, resolved issues, and ensured timely delivery. This will highlight your ability to handle the demands of a high-volume rollout programme.
✨Demonstrate Commercial Awareness
Brush up on your understanding of pricing strategies and margin control. Be prepared to discuss how you've successfully negotiated deals in the past. This will show that you can protect margins while still delivering value to clients, which is crucial for this role.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's approach to client management and project delivery. Inquire about their biggest challenges in managing key accounts or how they measure success. This not only shows your interest but also helps you gauge if the company is the right fit for you.
