Relief Support Assistant

Relief Support Assistant

Cardiff Full-Time No home office possible
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At a Glance

  • Tasks: Support residents in a safe hostel environment and assist with activities.
  • Company: Join Taff Housing Association, committed to community and inclusivity.
  • Benefits: Earn £13.12 per hour with flexible hours and valuable experience.
  • Why this job: Make a real difference in young people's lives while developing your skills.
  • Qualifications: Experience in care or support, strong communication, and teamwork skills.
  • Other info: Diverse workplace welcoming applicants from all backgrounds.

Relief Support Assistant – £13.12 per hour

What You’ll Do…

To provide daytime or night-time staffing at the hostel, providing a clean, safe and secure living environment for residents. To deliver support to residents as required and also assist in the delivery of activities and workshops within the hostel to benefit the residents that we work with.

What You’ll Bring To The Role…

  • The ability to maintain good relations with young people
  • An understanding and the ability to respect confidentiality
  • Working in a care or support environment
  • The ability to respond in a calm and composed manner
  • The ability to work on own initiative, as well as part of a team
  • Ability to provide an excellent standard of service
  • An understanding of health and safety issues
  • Good literacy and numeracy skills
  • Cleaning work
  • Willingness and ability to follow policies and procedures
  • Willingness and ability to work unsociable hours on an ongoing basis
  • A positive approach to tackling project wide issues and responding positively to residents
  • Experience of managing challenging behaviour and resolving conflict

Other Useful Information

We welcome any questions in advance of an application, so please get in touch with Lois Woodward, Supported Accommodation Manager at lois.woodward@taffhousing.co.uk if there\’s something that matters to you, but we haven\’t quite covered.

We are committed to building a diverse and inclusive workplace that reflects the community we serve, and we actively encourage applications from all backgrounds. Full details of the role can be found in the job pack – Relief Support Assistant Job Pack. To find out more about Taff and view all our current vacancies, please click here – Jobs – Taff Housing Association. Application Guidance – Hints & Tips for Applying.

Closing date: Friday,7th November 2025 @10:00

Interview date: Wednesday,19th November 2025

If you\’re interested in this opportunity and believe you have the skills and experience we\’re looking for, please scroll down to complete the online application form. We look forward to learning more about you!

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Relief Support Assistant employer: Taff Housing

At Taff Housing Association, we pride ourselves on being an excellent employer, offering a supportive and inclusive work culture that values diversity and personal growth. As a Relief Support Assistant, you will have the opportunity to make a meaningful impact in the lives of residents while enjoying competitive pay and flexible working hours. Our commitment to employee development ensures that you will receive the training and support needed to thrive in your role, all within a welcoming environment that reflects the community we serve.
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Contact Detail:

Taff Housing Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Relief Support Assistant

✨Tip Number 1

Get to know the organisation! Research Taff Housing Association and understand their values and mission. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.

✨Tip Number 2

Practice makes perfect! Prepare for common interview questions related to support work, like handling challenging behaviour or maintaining confidentiality. Role-play with a friend or family member to boost your confidence.

✨Tip Number 3

Show your personality! During the interview, let your passion for supporting young people shine through. Share personal experiences that highlight your ability to connect with residents and create a positive environment.

✨Tip Number 4

Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to reinforce your interest in the role and keep you on their radar.

We think you need these skills to ace Relief Support Assistant

Interpersonal Skills
Confidentiality
Experience in Care or Support Environment
Calmness Under Pressure
Initiative
Teamwork
Customer Service
Health and Safety Awareness
Literacy Skills
Numeracy Skills
Cleaning Skills
Policy and Procedure Adherence
Flexibility in Working Hours
Conflict Resolution
Behaviour Management

Some tips for your application 🫡

Read the Job Description Carefully: Before you start your application, take a good look at the job description. Make sure you understand what we’re looking for in a Relief Support Assistant and how your skills match up. This will help you tailor your application to stand out!

Showcase Your Experience: When filling out your application, highlight any relevant experience you have in care or support environments. We want to see how you've managed challenging behaviour or worked as part of a team, so don’t hold back on those examples!

Be Yourself: We love authenticity! Let your personality shine through in your application. Share your passion for supporting young people and how you can contribute positively to our community. It’s all about making that connection!

Apply Through Our Website: Make sure to complete your application through our website. It’s the easiest way for us to receive your details and ensures you’re considered for the role. Plus, you’ll find all the info you need about the position there!

How to prepare for a job interview at Taff Housing

✨Know the Role Inside Out

Make sure you thoroughly understand what a Relief Support Assistant does. Familiarise yourself with the responsibilities, like providing a safe environment and supporting residents. This will help you answer questions confidently and show your genuine interest in the role.

✨Showcase Your People Skills

Since this role involves working closely with young people, be prepared to discuss your experience in maintaining good relationships and managing challenging behaviour. Think of specific examples where you've successfully resolved conflicts or supported someone in need.

✨Demonstrate Your Initiative

Employers love candidates who can work independently as well as part of a team. Be ready to share instances where you've taken the initiative in previous roles, especially in care or support environments. Highlight how you contributed positively to the team and the residents.

✨Prepare for Situational Questions

Expect questions that assess your ability to respond calmly in challenging situations. Practice answering situational questions by using the STAR method (Situation, Task, Action, Result) to structure your responses. This will help you articulate your thought process clearly during the interview.

Relief Support Assistant
Taff Housing
Location: Cardiff
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