Taff Housing in Cardiff is seeking a Customer Repair Agent to join our Customer Repairs Team. You will be the first point of contact for repair requests, triaging effectively and allocating works to maintain our homes to the required standard.
You will support surveyors and repairs operatives to deliver an excellent repairs service, aiming for high customer satisfaction. The role requires strong communication, problem-solving, and a commitment to learning and growing within our housing
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Tenant Repairs Coordinator in Cardiff employer: Taff Housing
At Taff, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work culture that values the unique contributions of each team member. Located in Abergavenny, our new supported accommodation project, Ty Parc, provides a meaningful opportunity to make a real difference in the lives of care-experienced young people. With comprehensive training, clinical supervision, and a commitment to employee growth, we ensure that our staff are well-equipped to support residents while also advancing their own careers in a psychologically informed environment.