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- Tasks: Join our Repairs Team to maintain homes and deliver top-notch customer service.
- Company: Taff Housing, committed to community and inclusivity.
- Benefits: Competitive salary, ongoing training, and a supportive work environment.
- Other info: Flexible role with opportunities for personal and professional growth.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Experience in plumbing and general maintenance; teamwork is key.
The predicted salary is between 34348 - 34348 £ per year.
We are looking for an individual to join our Repairs Team, someone who can bring knowledge, expertise, and a genuine passion for delivering excellent customer service. As part of the Repairs Team, you'll be encouraged to develop your skills, share your experience, remain flexible in your approach, and play an integral role within Taff's team. We provide ongoing training and support to help you continue building your skills and knowledge.
What You'll Do
- Maintain the homes and communal facilities of Taff Housing residents to a high quality.
- The service aims to provide homes that are safe, comfortable, well‑maintained and located in environments that are pleasant for all users.
What You'll Bring To The Role
- To provide plumbing services as required.
- Carry out additional general maintenance works such as basic carpentry work, plaster patching, wall tiling, guttering, etc.
- Complete the repair and maintenance tasks and associated job activities in compliance with the company's agreed customer service standards and operational procedures.
- To work as part of a team and in customers' homes, void properties or other similar sites.
- To work occasionally at heights from scaffold platforms, ladders or mechanical equipment.
- To use regularly the repairs and maintenance mobile electronic equipment (handhelds) to obtain repair information and record relevant information associated with the repair job and operational procedures.
- Drive the company vehicle provided and comply with the vehicle maintenance and repair procedures.
- Maintain the optimum level of material van stocks to maximise the opportunity to complete the repair task on the first visit to the property.
- Responsible for the safe use of a range of portable tools, small plant, ladders and equipment to enable duties of the job to be carried out.
- Promote and maintain good customer relations whilst carrying out duties.
- All individuals are expected to be flexible in undertaking the duties and responsibilities attached to their job and may be asked to perform other duties which reasonably correspond to the general character of their job and their level of responsibility.
- All individuals are expected to maintain personal and professional development to meet the changing demands of the job and participate in appropriate learning and development activities.
- Recognise health and safety as a responsibility of every individual, to take reasonable care of self and others and to comply with Taff Housing's Health and Safety policies and any service‑specific procedures/rules that apply to the job.
- Promote equality as part of the job and treat everyone with fairness and dignity.
- Undertake such other duties and responsibilities as are specified by the Repairs Team manager and are commensurate with the level of the job.
- Develop and sustain positive working relationships with colleagues in the team and across the association.
- You may be required to mentor and support volunteers within the workplace.
We are committed to building a diverse and inclusive workplace that reflects the community we serve, and we actively encourage applications from all backgrounds.
Multi Skilled Plumber TAFF162 in Cardiff employer: Taff Housing
Contact Detail:
Taff Housing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Multi Skilled Plumber TAFF162 in Cardiff
✨Tip Number 1
Network like a pro! Reach out to your contacts in the plumbing and maintenance industry. You never know who might have a lead on a job or can put in a good word for you.
✨Tip Number 2
Show off your skills! If you’ve got a portfolio of past work, bring it along to interviews. It’s a great way to demonstrate your expertise and passion for delivering top-notch service.
✨Tip Number 3
Be ready to chat about your experiences! During interviews, be prepared to discuss specific examples of how you've tackled plumbing challenges or maintained customer satisfaction. We love hearing real stories!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we’re all about making the process as smooth as possible for you.
We think you need these skills to ace Multi Skilled Plumber TAFF162 in Cardiff
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for plumbing and customer service shine through. We want to see that you genuinely care about maintaining homes and making a difference in people's lives.
Tailor Your Experience: Make sure to highlight any relevant skills or experiences that match the job description. Whether it's plumbing, carpentry, or working with customers, we want to know how your background fits with what we're looking for.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make it easy for us to see why you're a great fit for our Repairs Team.
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Taff Housing
✨Know Your Stuff
Make sure you brush up on your plumbing knowledge and skills. Be ready to discuss specific plumbing techniques, tools you’ve used, and any relevant experience in maintenance tasks like carpentry or tiling. This shows you’re not just a plumber but a multi-skilled tradesperson.
✨Customer Service Matters
Since the role involves working closely with residents, be prepared to talk about your approach to customer service. Share examples of how you've handled difficult situations or gone the extra mile for customers. This will highlight your commitment to delivering excellent service.
✨Flexibility is Key
The job requires a flexible approach, so think of instances where you’ve adapted to changing circumstances or taken on additional responsibilities. Discuss how you can work well in a team and support colleagues, as this is crucial for the Repairs Team.
✨Safety First
Familiarise yourself with health and safety regulations related to plumbing and maintenance work. Be ready to discuss how you ensure safety in your work environment, especially when using tools or working at heights. This shows you take your responsibilities seriously.