Taff Housing is seeking a Customer Repair Agent in Cardiff to act as the first point of contact for repair requests, triaging and allocating works within priority timescales. You will support surveyors and repairs operatives to deliver a high-quality repairs service for our tenants.
With experience in scheduling repairs and customer-facing roles, you will use strong communication and problem-solving skills to ensure excellent customer satisfaction and compliance with WHQS 2023 & FFHH 2022
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Home Repairs Coordinator | First Contact & Scheduling in Cardiff employer: Taff Housing
At Taff, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work culture that values the unique contributions of each team member. Located in Abergavenny, our new supported accommodation project, Ty Parc, provides a meaningful opportunity to make a real difference in the lives of care-experienced young people. With comprehensive training, clinical supervision, and a commitment to employee growth, we ensure that our staff are well-equipped to support residents while also advancing their own careers in a psychologically informed environment.
