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- Tasks: Deliver high-quality gas servicing and installations while ensuring excellent customer service.
- Company: Join a community-focused, dynamic organisation committed to growth and inclusivity.
- Benefits: Enjoy a competitive salary, ongoing training, a fully stocked van, and flexible working.
- Other info: Diverse workplace with opportunities for career advancement and personal development.
- Why this job: Make a real difference in your community while developing your skills in a supportive environment.
- Qualifications: Gas qualifications and experience in servicing, maintenance, and installation required.
The predicted salary is between 37067 - 37067 £ per year.
Would you like to work for a community-focused, dynamic, and growing organisation? We are looking for an individual to join our in-house Gas Servicing and Installation Team, someone who can bring knowledge, expertise, and a genuine passion for delivering excellent customer service. As part of the Repairs Team, you'll be encouraged to develop your skills, share your experience, remain flexible in your approach, and play an integral role within Taff's team. We provide ongoing training and support to help you continue building your skills and knowledge. You will also receive a fully insured and stocked works van, fuel card, PPE, and uniform.
What You'll Do...
- Deliver a high-quality, cost-effective repairs, maintenance, and planned preventative maintenance service to Taff Housing Association and its customers.
- Carry out a full range of repairs, maintenance, and planned improvement tasks, with a primary focus on gas works across various domestic properties within Taff's areas of operation.
- Undertake additional multi-skilled duties as required by the needs of the business, including, on occasion, working outside your usual area of operation.
What You'll Bring To The Role...
- Good general education.
- Gas qualifications (ACS, CCN1, CENWAT1, HTR1, CPA1).
- Experience in gas servicing, landlord safety certification maintenance, and installation works.
- City & Guilds or NVQ Level 2/3 in plumbing & heating.
- A comprehensive knowledge of all aspects of gas and plumbing work.
- Experience of working as part of a team.
- Full clean driving licence.
- Effectively organise use of own time and available resources.
- Organise, plan, and prioritise work effectively to meet deadlines and objectives.
- Demonstrate a conscientious approach to meeting the needs of tenants, thus ensuring a high-quality service is delivered.
- Competent in the use of smartphone technology, including the ability to send and receive emails, calendar appointments, documents, and photographs.
- Experience using job scheduling software.
- Able to use a PDA to complete certification.
- Ability to sustain a professional relationship with clients and colleagues and be aware of boundaries.
- Ability to represent the organisation and network with other agencies and develop relationships in a professional manner.
- Actively seek out ways of doing things differently and embrace changes.
- Conduct customer satisfaction surveys.
- Complete all works in accordance with the specifications, in compliance with relevant legislation, trade body and industry standards and best practice.
- Work to operational procedures, safe working practices and health and safety procedures and approved codes of practice, as appropriate.
Other Useful Information
We welcome any questions in advance of the application, so please feel free to get in touch with our Senior Gas Engineer, Daniel Connelly at daniel.connelly@taffhousing.co.uk.
We are committed to building a diverse and inclusive workplace that reflects the community we serve, and we actively encourage applications from all backgrounds.
Gas Servicing & Installations Engineer - Van & Training Included in Cardiff employer: Taff Housing
Contact Detail:
Taff Housing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Gas Servicing & Installations Engineer - Van & Training Included in Cardiff
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Taff Housing Association. Understand their values and community focus. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Go through common interview questions related to gas servicing and installations. Think about your past experiences and how they relate to the role. We want you to feel confident and ready to showcase your skills!
✨Tip Number 3
Show off your customer service skills! Since this role involves working closely with tenants, be prepared to discuss how you've handled customer interactions in the past. Highlight any situations where you went above and beyond to ensure satisfaction.
✨Tip Number 4
Don’t forget to ask questions! At the end of your interview, have a couple of thoughtful questions ready. This shows your interest in the role and helps you determine if Taff is the right fit for you. Plus, it’s a great way to engage with your interviewers!
We think you need these skills to ace Gas Servicing & Installations Engineer - Van & Training Included in Cardiff
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for gas servicing and installations shine through. We want to see that you genuinely care about delivering excellent customer service and are excited about the role.
Highlight Relevant Experience: Make sure to detail your gas qualifications and any relevant experience in servicing and installations. We’re looking for someone with a solid background, so don’t hold back on showcasing your skills!
Tailor Your Application: Take a moment to customise your application to fit the job description. Mention how your experience aligns with our community-focused approach and how you can contribute to Taff’s mission.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important details!
How to prepare for a job interview at Taff Housing
✨Know Your Gas Qualifications
Make sure you brush up on your gas qualifications like ACS, CCN1, and CENWAT1. Be ready to discuss how your certifications relate to the role and any relevant experiences you've had in gas servicing and installations.
✨Showcase Your Customer Service Skills
Since this role emphasises excellent customer service, think of specific examples where you've gone above and beyond for clients. Prepare to share these stories during the interview to demonstrate your commitment to delivering high-quality service.
✨Be Ready for Technical Questions
Expect some technical questions related to gas works and plumbing. Brush up on your knowledge of industry standards and best practices, and be prepared to explain how you would handle various scenarios that may arise on the job.
✨Demonstrate Teamwork and Flexibility
This position requires working as part of a team and being flexible in your approach. Think of examples where you've successfully collaborated with others or adapted to changing circumstances, and be ready to discuss them.