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- Tasks: Lead and inspire teams to deliver exceptional housing and community services.
- Company: Join a purpose-driven organisation committed to creating great homes and thriving communities.
- Benefits: Competitive salary, supportive culture, and opportunities for professional growth.
- Why this job: Make a real difference in people's lives while embracing innovation and digital transformation.
- Qualifications: Strong leadership skills and a passion for community service.
- Other info: Exciting career development opportunities in a high-performing environment.
The predicted salary is between 80000 - 115000 £ per year.
Salary: £97,855 per annum
Our vision is to provide great homes and services and enable communities to thrive. We are looking for an inspirational leader who can empower, inspire and support colleagues to deliver our vision. Our strategic plan sets out our clear intentions to provide homes people can be proud of and to be a force for good in our communities. It is rightly aspirational and sets out our ambitions for the future.
The incoming Executive Director will inherit a high performing directorate, delivering services to tenants and service users across Cardiff and South East Wales. You will ensure we embed our values of trust, ambition, learning, and kindness in all that we do, and these are evident in our service delivery. You will place the customer experience as central to successful delivery, ensure we remain focused on investing in our homes, and strengthen our role in supporting communities.
There are exciting things happening; we are embracing digital technology and artificial intelligence to modernise how we deliver services, creating a workplace culture where people feel valued and recognised, and strengthening our reputation as an employer of choice. We will continue to develop new homes, expand our support offer as well as improve the quality of our existing homes.
We don’t expect you to have had experience leading all the functions under this role’s remit, but we do require you to have a firm grasp of the key matters related to delivering excellent housing, property and support services. Crucially, we are looking for someone who is purpose led, with energy and ambition, and a 'can do' approach. This job is not about managing 'as is' but about leading and inspiring people to think and do differently.
Key Dates
- Closing date: Monday, 9 February 2026 at 9 a.m.
- Interview dates: 18th & 19th February 2026
Next steps
Full details about the role and this exciting opportunity can be found in the Executive Director of Operations Job Pack. We are offering the opportunity to have a 30-minute call with our CEO or a member of the Executive Team, should you meet the requirement of the role and want to discuss this opportunity prior to making your application. Please contact Mathew Hinder via email: mathew.hinder@taffhousing.co.uk to arrange a suitable time for a call.
How To Apply
Submit the following by email to louisa.thomas@taffhousing.co.uk:
- An up-to-date CV which shows your career history, including details of all roles that are currently held
- A Supporting Statement detailing how you meet the requirements of the role - we recommend that this should be no more than three pages. We’re keen to hear about your motivation for applying and how your experience to date will help you succeed here at Taff.
Please also complete the attached Declaration of Interest and Equal Opportunities form. Please note you are not required to complete Taff's online application form.
Executive Director of Operations - TAFF151 in Cardiff employer: Taff Housing
Contact Detail:
Taff Housing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Executive Director of Operations - TAFF151 in Cardiff
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those connected to the role you're after. A friendly chat can open doors and give you insights that a job description just can't.
✨Tip Number 2
Prepare for the interview by researching the company’s values and recent projects. Show us how your vision aligns with theirs, especially around community support and innovative service delivery.
✨Tip Number 3
Practice your leadership stories! We want to hear about times you've inspired teams or tackled challenges head-on. Be ready to share specific examples that highlight your 'can do' attitude.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets the attention it deserves. Plus, we love seeing candidates who are proactive about their journey.
We think you need these skills to ace Executive Director of Operations - TAFF151 in Cardiff
Some tips for your application 🫡
Craft a Compelling CV: Your CV is your first impression, so make it count! Highlight your career history clearly, focusing on roles that showcase your leadership skills and experience in housing and community services. Remember, we want to see how you can inspire and empower others!
Write a Strong Supporting Statement: This is your chance to shine! In your supporting statement, connect your past experiences to the role's requirements. Keep it concise (no more than three pages) and let us know why you're passionate about this opportunity and how you plan to contribute to our vision.
Showcase Your Values: We’re all about trust, ambition, learning, and kindness. Make sure these values come through in your application. Share examples of how you've embodied these principles in your previous roles, especially in delivering excellent services to communities.
Reach Out for a Chat: Feeling unsure? Don’t hesitate to arrange a call with our CEO or a member of the Executive Team before applying. It’s a great way to get insights into the role and show your enthusiasm. Just drop Mathew an email to set it up!
How to prepare for a job interview at Taff Housing
✨Know the Vision Inside Out
Before stepping into the interview, make sure you fully understand the company's vision of providing great homes and services. Reflect on how your leadership style aligns with their goals of empowering colleagues and enhancing community support.
✨Showcase Your Inspirational Leadership
Prepare examples that demonstrate your ability to inspire and lead teams. Think about times when you've successfully motivated others to embrace change or improve service delivery, especially in a housing or community-focused context.
✨Emphasise Customer Experience
Be ready to discuss how you prioritise customer experience in your previous roles. Share specific strategies you've implemented to enhance service delivery and ensure that the needs of tenants and service users are at the forefront of operations.
✨Demonstrate a 'Can Do' Attitude
The role requires a proactive approach, so come prepared to discuss challenges you've faced and how you've tackled them with energy and ambition. Highlight your adaptability and willingness to think outside the box to drive positive change.
