At a Glance
- Tasks: Support individuals aged 16+ facing homelessness to achieve their goals and gain independence.
- Company: Join a compassionate team at Ty Catwg, dedicated to making a difference.
- Benefits: Competitive salary, regular training, and opportunities for career progression.
- Other info: Diverse and inclusive workplace with a focus on personal growth.
- Why this job: Make a real impact in people's lives while working in a supportive environment.
- Qualifications: Experience in care or support, understanding trauma, and strong communication skills.
The predicted salary is between 25078 - 25078 £ per year.
We are looking for a caring and compassionate Support Assistant to join our team at Ty Catwg. The successful candidate will have experience of working in a care or support environment, and an understanding of the impact of trauma and working in a psychologically informed way. The role can be challenging. Every member of the hostel team brings a unique personality, creating a supportive, inclusive and welcoming workplace like no other. You will also receive regular training and learning opportunities as we support you to progress in your career.
What You'll Do
- You will support colleagues to enable and assist people at Ty Catwg who are aged 16+ and who are homeless or at risk of homelessness, and who have complex support needs, to make positive changes to their lives.
- By building positive relationships and taking a work‑with approach, you will help residents achieve their goals and move on successfully into independent accommodation.
- Following the support plans agreed by service users and their support officers, you will follow safety and risk plans designed to maintain project safety.
What You'll Bring To The Role
- Experience of working in a care or support environment
- Understanding of the impact of trauma and working in a psychologically informed way
- The ability to respond in a calm and composed manner
- The ability to work on own initiative, as well as part of a team
- Good literacy and numeracy skills
- Ability to work 12‑hour shifts as part of a rolling rota, including weekends, bank holidays and occasional night shifts
- Be part of the on‑call rota
- A positive approach to tackling project‑wide issues and responding positively to residents
- Experience of managing challenging behaviour and resolving conflict
We welcome any questions in advance of an application. If there is something that matters to you and we haven't covered in the job pack, then please get in touch with Anne-Marie Jehu at anne‑marie.jehu@taffhousing.co.uk.
We are committed to building a diverse and inclusive workplace that reflects the community we serve, and we actively encourage applications from all backgrounds.
Support Assistant TAFF179 in Barry employer: Taff Housing
At Taff Housing Association, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work environment at our Ty Catwg location. Our team is dedicated to professional growth, providing regular training and development opportunities to help you advance in your career while making a meaningful impact in the lives of those we support. Join us to be part of a compassionate community that values authenticity and collaboration, where every team member contributes to creating positive change.
