At a Glance
- Tasks: Support residents in a 24/7 accommodation project, ensuring a safe and welcoming environment.
- Company: Join Taff Housing Association, dedicated to community support and inclusivity.
- Benefits: Earn £13.78 per hour with flexible hours and opportunities for personal growth.
- Other info: Diverse workplace encouraging applications from all backgrounds; rolling application process.
- Why this job: Make a real difference in people's lives while developing your skills in a supportive setting.
- Qualifications: Experience in care or support roles, strong communication, and a positive attitude.
The predicted salary is between 31500 - 38500 £ per year.
What You'll Do
- Provide daytime and/or night-time staffing cover within a 24/7 staffed Supported Accommodation Project, supporting residents with complex needs and helping to maintain a safe, secure and welcoming living environment.
- The role includes offering psychologically informed, person-centred support to residents as required, as well as assisting with the delivery of activities and workshops within the hostel to support residents' wellbeing, independence and development.
What You'll Bring To The Role
- The ability to develop and maintain positive, professional relationships with young people.
- A clear understanding of confidentiality and the importance of maintaining appropriate professional boundaries.
- Experience of working within a care, support or similar environment.
- The ability to remain calm, composed and reassuring when responding to challenging situations.
- The capacity to work effectively on your own initiative, as well as collaboratively as part of a team.
- A commitment to delivering a consistently high standard of service to residents.
- An understanding of health and safety responsibilities within a hostel setting.
- Good literacy and numeracy skills.
- Willingness to undertake cleaning duties and contribute to maintaining a safe, clean and welcoming environment.
- Flexibility to work unsociable hours, including evenings, weekends and nights, on an ongoing basis.
- A positive, constructive approach to addressing project-wide issues and supporting residents.
- Experience of managing challenging behaviour and resolving conflict in a professional and respectful manner.
Other Useful Information
We welcome any questions in advance of an application, or if there is something that matters to you and we haven't covered in the job pack, then please get in touch with Anne-Marie Jehu at anne-Marie.jehu@taffhousing.co.uk.
Full details of the role can be found in the job pack - Relief Support Assistant Job Pack.
Hourly rate: £13.78
Closing Date: 25th September 2026
We are committed to building a diverse and inclusive workplace that reflects the community we serve, and we actively encourage applications from all backgrounds.
Please complete the Equal Opportunities form as part of your application - Equal Opportunity form. This information is essential for us to monitor and promote equality and diversity throughout our recruitment process. Your responses will remain confidential and used only for reporting purpose.
Applications will be reviewed on a rolling basis, with shortlisting and interviews taking place throughout the recruitment period.
Relief Support Assistant - TAFF192 Barry employer: Taff Housing
At Taff, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work culture that values the unique contributions of each team member. Located in Abergavenny, our new supported accommodation project, Ty Parc, provides a meaningful opportunity to make a real difference in the lives of care-experienced young people. With comprehensive training, clinical supervision, and a commitment to employee growth, we ensure that our staff are well-equipped to support residents while also advancing their own careers in a psychologically informed environment.
