At a Glance
- Tasks: Support care-experienced young people in their journey to independence.
- Company: Join a compassionate team at Ty Parc, Abergavenny.
- Benefits: Competitive salary, training opportunities, and an Employee Assistance Programme.
- Other info: Diverse and inclusive workplace with excellent growth potential.
- Why this job: Make a real difference in young people's lives while building your career.
- Qualifications: Experience in supported housing and understanding of trauma-informed care.
The predicted salary is between 25078 - 25078 £ per year.
We are looking for a caring and compassionate Support Assistant to join the team at Ty Parc, our new supported accommodation project in Abergavenny. This is a chance to be part of a new Taff service from the beginning and to help support five care‑experienced young people aged 16+ to make positive and sustainable changes in their lives.
What You’ll Do
- Support care‑experienced young people aged 16+ as they transition from residential care to independence.
- Support colleagues to enable and assist young people in meeting their goals.
- Build positive relationships and use a “work‑with” approach to help young people achieve their goals and move on successfully into independent accommodation.
- Work as part of a shift rota covering 24 hours a day, 365 days a year.
- Follow agreed support plans, safety and risk plans designed to maintain young person safety.
What You’ll Bring
- Experience of working in supported housing, leaving care or a similar setting.
- Understanding of working with people who may have complex support needs, trauma or experiences of instability.
- Understanding of the impact of trauma and psychologically informed ways of working.
- Knowledge of the Social Services and Well‑being (Wales) Act 2014.
- The ability to respond in a calm and composed manner.
- The ability to work on one’s own initiative, as well as part of a team.
- Ability to run workshops and sessions that support residents in achieving their goals and aspirations.
- Up‑to‑date safeguarding and child protection understanding.
- Willingness to work waking night shifts.
- A positive approach to tackling project‑wide issues and responding positively to residents.
- Experience of managing challenging behaviour and resolving conflict.
To help you succeed, you will receive colleague benefits such as an Employee Assistance Programme, clinical supervision and regular training and learning opportunities. We are committed to building a diverse and inclusive workplace that reflects the community we serve, and we actively encourage applications from all backgrounds.
Please complete the Equal Opportunities form as part of your application – this information is essential for us to monitor and promote equality and diversity throughout our recruitment process. Your responses will remain confidential and used only for reporting purposes.
Closing Date: Wednesday, 22nd July 2026
Interview Date: Monday, 3rd August 2026
Support Assistant TAFF181 in Abergavenny employer: Taff Housing
Joining Taff as a Support Assistant at Ty Parc in Abergavenny offers a unique opportunity to make a meaningful impact in the lives of care-experienced young people. With a strong commitment to employee development, you will benefit from ongoing training, clinical supervision, and a supportive work culture that values diversity and inclusion. This role not only allows you to contribute to positive change but also provides a fulfilling environment where your skills and compassion can truly shine.
