At a Glance
- Tasks: Support care-experienced young people in their journey towards independence.
- Company: Join Taff, a compassionate team dedicated to making a difference.
- Benefits: Competitive salary, training opportunities, and a supportive work environment.
- Other info: Inclusive workplace with diverse perspectives and ongoing support.
- Why this job: Make a real impact in young people's lives while growing your career.
- Qualifications: Experience in supported housing and understanding of trauma-informed care.
The predicted salary is between 25078 - 25078 £ per year.
We are looking for a caring and compassionate Support Assistant to join the team at Ty Parc, our new supported accommodation project in Abergavenny. This is a chance to be part of a new Taff service from the beginning. Every young person deserves the chance to take their next steps with confidence, and you could be one of the people who helps make that happen.
You will work during the day alongside Support Officers to help support five care-experienced young people aged 16+ to make positive and sustainable changes in their lives. We believe good support is built through positive relationships. That means working alongside residents rather than doing things for them. As a Support Assistant, you'll help create a safe, supportive environment where residents feel listened to, respected and able to work towards their goals.
No two days will be the same. You'll be supporting the team with day-to-day tasks and helping to deliver support that is shaped by real lives, experiences and progress, helping young people build trust, confidence and stability at their own pace. This is a meaningful challenge, and you'll be supported to do it well.
At Taff, we work in a psychologically informed way and aim to build resilience in trauma‑affected young people, which can bring up many difficult emotions, both for them and for the colleagues who walk alongside them. Every member of the support team at Taff brings their own personality, experience and perspective. Together, that creates a workplace that's supportive, inclusive and genuinely welcoming.
To help you succeed in your role, you'll receive colleague benefits such as an Employee Assistance Programme, clinical supervision and regular training and learning opportunities, because we want you to grow in your career as much as you support the young people in yours.
What You'll Do...- You’ll be a key part of the day‑to‑day delivery of Ty Parc, supporting care experienced young people aged 16+ as they move from residential care towards independence.
- Supporting colleagues to enable and assist young people aged 16+ who are transitioning from residential social services accommodation.
- By building positive relationships and taking a work with approach to help young people achieve their goals and move on successfully into independent accommodation.
- Working as part of a shift rota covering 24 hours a day 365 days per year.
- Following the support plans agreed by service users and their support officers and following safety and risk plans designed to maintain young persons safety.
- Experience of working in supported housing, leaving care, or similar support setting.
- Understanding of working with people who may have complex support needs, trauma or experiences of instability.
- Understanding of the impact of trauma and psychologically informed ways of working.
- An understanding of the Social Services and well-being (Wales) Act 2014.
- The ability to respond in a calm and composed manner.
- The ability to work on own initiative, as well as part of a team.
- Ability to run workshops and sessions that support residents to achieve their goals and aspirations.
- Up to date safeguarding and child protection understanding.
- Ability to work waking night shifts.
- A positive approach to tackling project wide issues and responding positively to residents.
- Experience of managing challenging behaviour and resolving conflict.
We welcome any questions in advance of an application, or if there is something that matters to you and we haven't covered in the job pack, then please get in touch with Liz Davies at liz.davies@taffhousing.co.uk.
Full details of the role can be found in the job pack - Support Assistant Job Pack.
Closing Date: Monday, 17th August 2026
Interview Date: Thursday, 27th August 2026.
Salary: £25,078
We are committed to building a diverse and inclusive workplace that reflects the community we serve, and we actively encourage applications from all backgrounds.
Please complete the Equal Opportunities form as part of your application. This information is essential for us to monitor and promote equality and diversity throughout our recruitment process. Your responses will remain confidential and used only for reporting purpose.
Support Assistant Days TAFF190 in Abergavenny employer: Taff Housing
At Taff, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work culture that values the unique contributions of each team member. Located in Abergavenny, our new supported accommodation project, Ty Parc, provides a meaningful opportunity to make a real difference in the lives of care-experienced young people. With comprehensive training, clinical supervision, and a commitment to employee growth, we ensure that our staff are well-equipped to support residents while also advancing their own careers in a psychologically informed environment.
StudySmarter Expert Advice🤫
We think this is how you could land Support Assistant Days TAFF190 in Abergavenny
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Taff Housing.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Taff Housing!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Taff Housing, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Taff Housing or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Support Assistant Days TAFF190 in Abergavenny
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Taff Housing:Before hitting send, make sure to tailor your application specifically to Taff Housing! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Taff Housing
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
