At a Glance
- Tasks: Lead reactive repairs teams and ensure high-quality, customer-focused services.
- Company: Taff Housing Association, dedicated to serving the community in Cardiff.
- Benefits: Competitive salary, supportive work environment, and opportunities for professional growth.
- Other info: Join us in delivering excellent services that reflect our diverse community.
- Why this job: Make a real difference in housing services while leading a passionate team.
- Qualifications: City and Guilds/NVQ level 3 in a building trade and strong customer service skills.
The predicted salary is between 30000 - 40000 £ per year.
Taff Housing Association is looking for a Reactive Working Supervisor to lead our reactive repairs teams in Cardiff. You'll ensure high-quality, customer-focused repairs, supervise trade operatives, and facilitate compliance with health & safety regulations.
This role requires a City and Guilds/NVQ level 3 in a building trade, maintenance experience, and strong customer service skills. Join us to deliver excellent housing services that reflect the diverse community we serve.
Reactive Repairs Supervisor: Lead, Safe & Right-First-Time in Cardiff employer: TAFF HOUSING ASSOCIATION
Taff Housing Association is an excellent employer that prioritises employee development and community engagement in the vibrant city of Cardiff. With a strong focus on delivering high-quality housing services, we foster a supportive work culture that values teamwork and innovation, offering opportunities for professional growth and training in the building trade. Join us to make a meaningful impact while enjoying a rewarding career in a diverse and inclusive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Reactive Repairs Supervisor: Lead, Safe & Right-First-Time in Cardiff
✨Tip Number 1
Network like a pro! Reach out to your contacts in the housing and repairs sector. You never know who might have a lead on a job or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to reactive repairs and customer service. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Showcase your experience! Bring along examples of past projects or situations where you led a team or resolved customer issues effectively. This will demonstrate your skills in action.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed, and we love seeing candidates who take that extra step.
We think you need these skills to ace Reactive Repairs Supervisor: Lead, Safe & Right-First-Time in Cardiff
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in reactive repairs and customer service. We want to see how your skills match the job description, so don’t be shy about showcasing your qualifications!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about leading a team in delivering high-quality repairs. Let us know how your background aligns with our mission at Taff Housing Association.
Showcase Your Compliance Knowledge:Since health & safety regulations are key in this role, make sure to mention any relevant training or experience you have. We’re looking for someone who can ensure our teams operate safely and effectively.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at TAFF HOUSING ASSOCIATION
✨Know Your Stuff
Make sure you brush up on your building trade knowledge, especially if you have a City and Guilds/NVQ level 3. Be ready to discuss your maintenance experience in detail, as well as any specific projects you've led or been involved in.
✨Customer Service is Key
Since this role focuses on high-quality, customer-focused repairs, think of examples where you've gone above and beyond for customers. Prepare to share how you handle difficult situations and ensure customer satisfaction.
✨Health & Safety Matters
Familiarise yourself with health and safety regulations relevant to the building trade. Be prepared to discuss how you ensure compliance within your team and any initiatives you've implemented to promote a safe working environment.
✨Lead with Confidence
As a Reactive Working Supervisor, you'll be leading a team. Think about your leadership style and prepare to share examples of how you've successfully supervised trade operatives in the past. Highlight your ability to motivate and support your team to achieve their best.
