Supported Accommodation Manager - £41,976 per annum
What you’ll do…
You will take a leading role in the day‑to‑day running of Ty Catwg, our Supported Accommodation Service for individuals aged 16+ who are homeless or at risk of homelessness and have complex support needs. You’ll ensure the project delivers high‑quality, safe and contractually compliant support that genuinely makes a difference to people’s lives. You will provide effective line management to support colleagues and play an active role in the wider management team, including deputising for other project managers when required.
What you'll bring to the role...
- Excellent literacy and numeracy skills
- At least three years' experience of support work in a housing, voluntary agency or social services field
- Excellent understanding of psychologically informed environments and practices
- Experience of managing, leading or supervising staff in a housing or support environment. Working knowledge and experience of housing law
- Experience of working with individuals who are homeless and/or have complex support needs
- Experience implementing policy and procedure in a staff team
- Good working knowledge of housing benefit and other welfare benefits
- Good working knowledge of managing resident’ rent accounts, and the role of Housing Benefit for supported housing landlords
- An awareness of landlord and tenant law, including key responsibilities and common management issues
- A working knowledge of supported housing management and the challenges faced by residents
- An understanding of health and safety legislation and safe working practices
- A working knowledge of safeguarding, including recognising and responding to concerns
- Experience of having financial oversight and managing a budget
- A flexible and innovative approach to issues and problems and a positive approach to change
- Assertiveness in personnel management and dealing with concerns within a project
- Willing and able to work flexibly
- The ability to remain calm under pressure
- To be creative, innovative and self-motivating
- Ability to motivate staff and residents
Other useful information
We welcome any questions in advance of an application, or if there is something that matters to you and we haven't covered in the job pack, then please get in touch with Liz Davies at Elizabeth.davies@taffhousing.co.uk
Full details of the role can be found in the job pack - Supported Accommodation Manager Job Pack
Closing Date: Monday, 7th December 2026 @ 10am
Interview Date: Monday, 14th December 2026
We are committed to building a diverse and inclusive workplace that reflects the community we serve, and we actively encourage applications from all backgrounds. To find out more about Taff and view all our current vacancies, please click here - Jobs - Taff Housing Association
Please complete the Equal Opportunities form as part of your application - Equal Opportunity form. This information is essential for us to monitor and promote equality and diversity throughout our recruitment process. Your responses will remain confidential and used only for reporting purpose.
Application Guidance - Hints & Tips for Applying
If you’re interested in this opportunity and believe you have the skills and experience we’re looking for, please click apply now to complete the online application form. We look forward to learning more about you!
Supported Accommodation Manager TAFF209 in Barry employer: TAFF HOUSING ASSOCIATION
Taff Housing Association is an excellent employer, offering a supportive work culture that prioritises employee development and high-quality workmanship. With a fully insured works van, fuel card, and uniform provided, along with ongoing training opportunities, you will thrive in a role that not only contributes to the community but also fosters personal growth in the vibrant Cardiff area.
